1 photo
Adenbrook Homes
4.4 from 219 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    1.0 (1)
  • Site Admin
    4.0 (1)
  • Timeliness
    1.0 (1)
  • Structural Integrity
    3.0 (1)
  • Plumbing & Waterproofing
    4.0 (1)
  • Electrical & Lighting
    5.0 (1)
  • Flooring
    5.0 (1)
  • Transparency
    5.0 (1)
Previous
Next
Jay
Jay
  • 2 reviews
  • 1 like

Would definitely build again

published

Build was managed well, was built very quickly, when looking at plans to suit what we wanted we couldn’t find one to suit our block so adenbrook customised one we liked to make it work for us. Inclusions in home are second to none for price. Workmanship was pretty good. Only a few minor things we are waiting to have fixed, that have been delayed due to covid pandemic. Will update again soon

Customer Service
Site Admin
3 comments
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Jay
Jay

Still waiting for repairs. No communication from adenbrook in regards to when they will happen. Sent through numerous photos and still no response.

Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Jay, apologies for the delay. The team are working through a backlog of communications delayed due to Covid-19. We will follow up the team on your behalf on this matter and aim for a prompt resolution.
Thank you,
Adenbrook Homes

Leisa
LeisaCoffs Harbour
  • 2 reviews
  • 1 like

Do not proceed

published
Build LocationNSW, Coffs Harbour
Construction End DateFeb 2017
2 comments
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Leisa
Leisa

Your team in Coffs Harbour and Port Macquarie are well aware of the issues. Should you wish to contact them do so.

Other Home Builders

 
 

0.0
(1,234)
Gillian
GillianBrisbane

House is mostly lovely. Customer service is apallingly bad.

published
Build LocationQLD, Greater Brisbane
Construction End DateOct 2016
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Home Builders

Find out how Adenbrook Homes compares to other Home Builders

Know better, choose better.

Compare all
See all Adenbrook Homes reviews

Questions & Answers

jerikris
jerikrisasked
Adenbrook Homes

Hi Adenbrook,

We just sign up a contract with you on Sydney, why are there a lot of hidden cost we are not really sure off? For example, our home is going to be built soon why do we have to shoulder the electricity and water while our house is being built? Shouldn't the builder pay for this while constructing the home?

2 answers
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi there, thank you for reaching out. As your contract and build are with our Sydney franchise, I have forwarded on your question to our Sydney team. If you would like a staff member to give you a call to discuss any queries you have, please DM the best contact details (name and contact number) and someone will be in contact with you shortly. Alternatively, you can give them a call directly on (02) 9622 4091 or contact Sydneywest.southwest@adenbrook.com.au. Elle and the team will be more than happy to assist.

jerikris
jerikris

One question, who should shoulder the water and electricity? Land owner or Builder?

Michelle L.
Michelle L.asked
Adenbrook Homes

Would welcome any feedback from anyone who has built a two storey Adenbrook Home in the Northern Rivers region please. :-)

1 answer
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Michelle,

Sarah Stewart, our franchisee in Northern Rivers & Tweed could certainly put you in touch with past clients if you wanted to hear about their experiences. In a recent survey we found that the 92% of our past clients in the NRT region would definitely refer us to their friends and family and almost 90% would definitely build with us again. You can contact Sarah at the display on 02 6686 6729 for further information. Thank you!

Glenn
Glennasked
Adenbrook Homes

Why wont my housewater tank pump turn off when the tank is full and the power has been turned off for wuite some time due to no water in it.now that it is full turned power on and as o said the pump continues to run when no taps are on can anyone help me ?

No answers
See all Adenbrook Homes questions

Get an answer from our members and Adenbrook Homes representatives

Adenbrook Homes

Details

Compare all 10 Adenbrook Homes
Compare all 10 Adenbrook Homes
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE