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Adenbrook Homes
4.4 from 227 reviews · View Statistics
Listing monitored by Adenbrook Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (84)
  • Site Admin
    4.9 (77)
  • Timeliness
    4.9 (76)
  • Structural Integrity
    4.9 (73)
  • Plumbing & Waterproofing
    4.8 (71)
  • Electrical & Lighting
    4.8 (70)
  • Flooring
    4.9 (68)
  • Transparency
    4.9 (72)
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Great for building. No so great after handover

published

They were great with building of the house. Very good communication while building. But Cannot get anyone to come out after handover to fix things at the house. Only once has someone come and then it broke again. My husband has contacted them. They never follow up. So he fixed it himself what he can. Still things outside the house needs proper completion. I wouldn’t build again I think after this experience.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Jack S
Jack SSouth East Queensland, QLD

Awesome company for first time builders.

published

Our build was incredibly managed by Brendan and his team. They were responsive and extremely flexible to our needs throughout. The workmanship of the build was gold standard. Communication was timely and honest, with no surprises along the way. Thank you Adenbrook for helping us build our quality first home.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thank you so much for your review! We appreciate you taking the time to let us know about your build experience and are so pleased to see that you experienced a smooth process. We wish you all the very best in your Adenbrook Home :-)

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0.0
(1,234)

Excellent Builder, Smooth process and Highly recommended!

published

The process was very smooth and had good support from the start to finish and was built in a timely period. We are happy with the house and would definitely recommend Adenbrook Homes to anyone considering the house and land package. Being a first home buyer can be quite daunting with all the horror stories you hear every day when building. I am pleased to say thankfully that wasn’t the case with us.

Special thanks to Renee Mckay for Admin., Grace Langley for colours and design, Joshua Beale for the Building process and Danny for a competitive deal.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thank you so much for your review! We appreciate you taking the time to let us know about your build experience and are so pleased to see that you experienced a smooth process. We wish you all the very best in your Adenbrook Homes :-)

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Darren Jacobs
Darren Jacobs Sydney, NSW

Extremely Satisfied First Home Buyers

published
Customer Service
Site Admin
Adenbrook Homes
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Daniel O
Daniel OSydney
  • 2 reviews

Fast, easy and quality!

published

Having built many times, I know what to expect. But Adenbrook exceeded my expectations!

Finished on time, which is rare! High quality work, even rarer! They made it so easy! As an investor, I don’t want headaches. They made it very simple and easy for me!

They even gave me back money off their own bat, when they over allowed for piering! That level of honesty and integrity just doesn’t exist anymore! But it does at Adenbrook!

Highly recommend!

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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Can’t imagine building with anyone else!

published

We were so happy with our first home build. We originally decided on Adenbrook homes because of their beautiful house designs. What we experienced was far more than just an amazing home design for us, but also just a special experience with their entire team. Through our quoting process/design and colours and through the building all the team have been so incredible. It’s the little things that make the difference, the attention to detail in the build, the not cutting corners where other builders might. We are just so grateful that Adenbrook really did build us a home just the way we wanted it. We can’t thank Elle and Josh for all they’ve done to make our dream a reality.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thanks Tim for taking the time to leave feedback about your experience. We are so pleased to hear that the entire team at Adenbrook Homes have exceeded your expectations. We wish you all the best in your Adenbrook Home.

Jacque
JacqueSydney, NSW

Stress free build. Highly recommend!

published

Very happy with the process throughout the whole build. There was no stress at all which is very rare when building a house. The quality is very high and price was unbeatable. They were always available to answer all my question. Will definitely be picking these guys to build for me again!

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thanks so much Jacque for your review. We are so pleased to hear that you are happy with your new home and we wish you all the very best as you make memories for years to come. We look forward to building for you again!
Thanks, Adenbrook Homes

Ange
AngeSouth East Queensland, QLD
  • 2 reviews
  • 1 like

One very happy camper

published
Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

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0.0
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Jonathan T.
Jonathan T.Sydney, NSW

Very satisfied first home buyer.

published

We built our forever home in Box Hill with Adenbrook after we were referred by a friend who built with them. We like how they have a dedicated person for each and every step and that there were no delays in the build. We have been loving in our new house for a year now and have been loving it.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Jonathan, thank you for taking the time to leave a review! We're so happy to hear you are loving your home. Our team are certainly very good at what they do! Wishing you all the best in your forever home. Thank you, Adenbrook Homes

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Leah
LeahSydney, NSW

Very Thankful Client

published

We are very pleased with the results of our new first home built by Adenbrook team. Very grateful with all their assistance to us in our journey to acquire our first house here in Australia. They’ve helped us all the needed stuff and ideas to complete the build. We would highly recommend Adenbrook to everyone as they’re the best builder.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Leah, thank you for leaving a review for Adenbrook Homes! Our Sydney team are certainly good at what they do. Wishing you all the best in your new home. Thank you,

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An Amazing Experience

published
Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Ref
RefSydney, NSW

Splendid service

published

The build was done on time. All the details were explained beforehand. Had an issue with ducted aircon due to miscommunication, but it was handled professionally. The cost came $20,000 more, due to the CDC approval guideline but it was explained beforehand there would be chances for additional cost due to the nature of the land.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Ref, thank you for taking the time to leave a review! Adenbrook Homes Greater Sydney really work hard to deliver quality homes and we're so delighted to hear you had a great experience. Wishing you all the best in your home!
Thank you,

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Satisfied customer

published
Customer Service
Build StagePost-Construction
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Dianne,
Thank you for taking the time to leave a review for our Greater Sydney team. They certainly love what they do and work hard to deliver special homes! Wishing you all the best with your new home.
Thank you, Adenbrook Homes

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Great building experience

published

Having built several homes, this was definitely a great customer experience. The communication was always exceptional throughout the build, and aside from a period post construction (to be fair, over the Christmas period) where our tenant's issue wasn't resolved to their satisfaction, we have no complaints. We'll absolutely be building with Adenbrook again.

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Lachlan,
Thank you for taking the time to leave your review. We are happy to hear you had a great building experience with Adenbrook Homes Greater Sydney. Wishing you all the best with your investment property!
Thank you,

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0.0
(1,234)

Our perfect home

published

Being located in Sydney while building it was such a relief knowing Niki & Kirsty were on hand to help, they are so professional & always went above & beyond. We are pleased with the overall build & finished home. We had a minor hiccup during construction however would definitely build with Adenbrook again!

Customer Service
Site Admin
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Page 1 of 8

Questions & Answers

Aquila
Aquilaasked
Adenbrook Homes

Hi Guys, I wanted to know if you build in the Northern suburbs of Melbourne. I like your home designs and would love to get more information about building a single storey home.

1 answer
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Aquila - we have a franchise in the Melbourne Casey region - I would recommend contacting melbourne.casey@adenbrook.com.au and give the team more information and they can point you in the right direction. We hope we can work with you to create your dream home!

jerikris
jerikrisasked
Adenbrook Homes

Hi Adenbrook,

We just sign up a contract with you on Sydney, why are there a lot of hidden cost we are not really sure off? For example, our home is going to be built soon why do we have to shoulder the electricity and water while our house is being built? Shouldn't the builder pay for this while constructing the home?

2 answers
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi there, thank you for reaching out. As your contract and build are with our Sydney franchise, I have forwarded on your question to our Sydney team. If you would like a staff member to give you a call to discuss any queries you have, please DM the best contact details (name and contact number) and someone will be in contact with you shortly. Alternatively, you can give them a call directly on (02) 9622 4091 or contact Sydneywest.southwest@adenbrook.com.au. Elle and the team will be more than happy to assist.

jerikris
jerikris

One question, who should shoulder the water and electricity? Land owner or Builder?

Michelle L.
Michelle L.asked
Adenbrook Homes

Would welcome any feedback from anyone who has built a two storey Adenbrook Home in the Northern Rivers region please. :-)

1 answer
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Michelle,

Sarah Stewart, our franchisee in Northern Rivers & Tweed could certainly put you in touch with past clients if you wanted to hear about their experiences. In a recent survey we found that the 92% of our past clients in the NRT region would definitely refer us to their friends and family and almost 90% would definitely build with us again. You can contact Sarah at the display on 02 6686 6729 for further information. Thank you!

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