Reviewer Photos & Videos
Excellent Customer Service
Received our lounge today & we love it. Excellent Customer service from the Thomastown store, the online chat, the Customer Service team & the delivery guys. They looked after us from day 1.
Highly recommend Adriatic.
Delivery of furniture
On delivery of my furniture I found a few issues that needed to be looked at,the issue was fixed within a week & the staff were very helpful
Ordered lounge suite in November 2020 have still not received it. Be very careful with these people. Once you leave deposit they hold you to ransom. Refuse to refund.
Extremely unhappy customer
Purchased couch in Nov 2020 and its now July 2021 and still haven't received it, extremely disappointed as lock downs is the only explanation we receive. We haven't been in lock down that long to justify 7 month wait. Have asked for deposit to refunded and it wasn't acknowledged.
Do not recommend them at all, terrible, terrible
Excellent customer service!!!!
Very Satisfied with the products we have bought so far Couch, console and Coffee table. Special thanks to Lilyana in helping us to make the right choice and of course for a very competitive price. She is very knowledgable and shares her ideas in a very professional way. Quality of the products is amazing. Really enjoy our purchase. Highly recommended. Awaiting for our dinning table to arrive. Huge Thanks to Lily from Sumeet and Shalika
Excellent Service from Lily from Thomastown Store
We Recently bought furniture from Thomastown Store and Lily helped us with everything.
She is very professional in her dealings with clients and very knowledgeable
Today my dining table and chairs arrived and were impressed with the quick delivery and professional service.
Thank you so very much Lilyana and Frank who helped us decide on our furniture and designs.
Your bubbly nature and patience added the touch to our personal experience.
5 stars to team Thomastown, everything from the moment we stepped in was a breeze.
Excellent customer service
The store was easy to navigate and able to browse freely. Lilyana was great, helped us find exactly what we wanted and for a very competitive price. Will be back again.
We were looking for furniture for our new home and went randomly to Adriatic Thomastown.
I guess we took the right decision. Met this beautiful and amazing lady Liliana. She helped us in deciding our furniture and also helped us in selecting the colors. Never felt that I was meeting her for the first time. Thank you so much Adriatic for helping us in choosing the right furniture and providing us with the best customer service ever. Not to forget, the quality of furniture is amazing too.
Good Customer Service
Friendly, prompt, professional, fast, clean, helpful. Local Business. Will support them. They unpacked, assembled, took away the rubbish as well.
Best Service From Lily Thomastown store
We dealt with Lily for the purchase of furniture for most of the house,
She is the best and provides exceptional service, their after sale service is the best as we had few issues but was all dealt by Lily on a timely manner.
Thanks Adriatic and Lily for making our purchase smoothly
We have purchased furnitures from Thomastown Adriatic numerous of times and have been soo happy with the quality. Thank you to Lilyana for all her help, her customer service skills have been fabulous. Cheers.
Outstanding customer service
The customer service I received today was absolutely outstanding and ordered the product I was after! Couldn’t fault lilyana And her knowledge is impeccable. Thank you! I will be recommending this store to all my family and friends!
Outstanding Service - Lilyana is a star!!!
Its been almost a year since we bought furniture from Adriatic Thomastown. Given the timeframe this review sums up our overall shopping and customer service experience with Lilyana and also the indication of the quality of the furniture we bought. When we first walked into the Thomastown store we just wanted to shop around. But Lilyana spent almost a day helping us to choose the right furniture matching the color theme and also helping us to customize the right couch for our lovely theatre. She was so friendly, lovely and professional. Now when I look at the price vs quality after having used the products for about 8 months Im happy that I have made the best decision ever. There is no doubt that I'm going back to Lilyana soon.
We had been looking for sometime and we were thrilled to find all the pieces we were after in the one store. Natasa was so helpful and friendly- made the experience so easy. The pieces we selected - dining table, leather chairs, buffet and coffee table look beautiful in our living room. Can’t wait to visit again to get the remaining pieces.
|Category||Physical Shops and Furniture Shops|
|After Sales Service||Yes|
|Type of Furniture Offered||Bedroom, Dining and Sofas|
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