- Verified customer
Always Happy with Adrift Quality and Service
One of my favourite brands. Beautiful clothes that fit my lifestyle. Haven't been able to buy of late as the money tree has been given the bonsai treatment!
Bought a few things recently and very happy. Great pieces that I will get a lot of wear out of.
Always beautifully packaged and received quickly
Very Poor Quality
I purchased several items. I found them to be inaccurate of the colour and sizing! The kaftan portrayed as pink was a dirty maroon colour, looked nothing like the colour on the web site. It also had stickers on it, pointing out the stains and marks on it! No one had bothered to check the kaftan being sent to ensure the quality. Customer service was pathetic. I had to chase them for my refund on the returns, I have no doubt had I not chased them for It they would not have done it....dishonest in my book. I would not and will not ever recommend this company to purchase anything from. Be very aware, if you are after quality don't bother nor waste your time or money, shopping here!
I love adrift dresses!
I love adrift dresses! I dont have to iron them! They have last me for years & I always get compliments! Thank you for your awesome clothes & always helpful & friendly service!
Clothing quality has really dropped over the years
I have been a customer for 4 years online and in the past 12 months have been disappointed many times in the quality and cut of the clothing. The fabric is getting more sheer like cheap cotton but at inflated prices. The styles and fabrics pictured online are not always accurate. Their special VIP customer discount has been removed and the returns/ refunds policy is just silly for an online store - no refunds on sale or discounted offers, just exchange or store credit. Bad luck if it doesnt fit or suit you. But my main gripe is that they delete...d my 2 star review of an item that was really poorly made and did not look like the online photo. Obviously not interested in customers making an informed decision - also explains why there are so few reviews on their site. I will not shop there again.
Poor Quality Clothing
T Shirts are made of very cheap fabric that became see through after one wash as per label. Portside shop wouldn't exchange or refund because I bought it on sale.
No refund on specials
The range and quality is variable but pretty good on most occasions but anything with a reduced price is not refundable. Not realising this, I was left stuck with a very expensive jacket ( even at reduced price) which was the wrong size & style. Not a great selling point for an online store.
Agree with others...delivery times are excellent but they are very slow with processing returns and getting the refund back into the customer bank account.
Lack of customer service, refunds take weeks
Lack of communication and customer service from this seller.
Original order and delivery was quick but exchanges and refunds were not prioritised and lacked a response to several emails
Won’t buy from again
- Verified customer
Great shopping experience
I've purchased many items from Adrift over the past few years and the quality and style never disappoint. They despatch their goods promptly and their customer service is spot on. Highly recommended.
compliments every time I wear one
I have made a few purchases from Adrift in recent times. One time I had to return an item - the person I spoke to was super friendly and helpful, and the process was simple. Seriously - every time I wear something from Adrift, at least 5 people will comment on how good it looks. Their clothes are comfortable, unique, and well made. I would never hesitate to purchase from this company again. Thanks, Adrift - a lovely bunch to do business with! :-)
Where's the cotton
I always buy a couple of dresses or tops from Adrift each season. Unfortunately this year nearly all their clothes have been made in rayon, which I don't like to wear, so nothing for this season. But their service is great, shame about the change in the fabric for their clothing
The perfect shopping experience
I love this women's online dress shop. Their clothes are beautiful, high quality and their service is the best. I have bought a few things from them and their communication and prompt shipping is always 5 star. Thank you Adrift.
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|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$200.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||General / Everyday and Swimwear|
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