Very Poor Quality
I purchased several items. I found them to be inaccurate of the colour and sizing! The kaftan portrayed as pink was a dirty maroon colour, looked nothing like the colour on the web site. It also had stickers on it, pointing out the stains and marks on it! No one had bothered to check the kaftan being sent to ensure the quality. Customer service was pathetic. I had to chase them for my refund on the returns, I have no doubt had I not chased them for It they would not have done it....dishonest in my book. I would not and will not ever recommend this company to purchase anything from. Be very aware, if you are after quality don't bother nor waste your time or money, shopping here!
Clothing quality has really dropped over the years
I have been a customer for 4 years online and in the past 12 months have been disappointed many times in the quality and cut of the clothing. The fabric is getting more sheer like cheap cotton but at inflated prices. The styles and fabrics pictured online are not always accurate. Their special VIP customer discount has been removed and the returns/ refunds policy is just silly for an online store - no refunds on sale or discounted offers, just exchange or store credit. Bad luck if it doesnt fit or suit you. But my main gripe is that they delete...d my 2 star review of an item that was really poorly made and did not look like the online photo. Obviously not interested in customers making an informed decision - also explains why there are so few reviews on their site. I will not shop there again.
Poor Quality Clothing
T Shirts are made of very cheap fabric that became see through after one wash as per label. Portside shop wouldn't exchange or refund because I bought it on sale.
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Lack of customer service, refunds take weeks
Lack of communication and customer service from this seller.
Original order and delivery was quick but exchanges and refunds were not prioritised and lacked a response to several emails
Won’t buy from again
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|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$200.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||General / Everyday and Swimwear|
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