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ADS Solar
4.6 from 157 reviews · View Statistics

Reviews

4.6

121 reviews
  • Value for Money
    4.5 (116)
  • Product Quality
    4.6 (114)
  • Return Claim MadeYes · No (121)
  • Customer Service
    4.6 (118)
  • Warranty Claim MadeYes (1) · No (116)
  • Purchase PriceA$4,570.53
  • Timeliness
    4.5 (40)
  • Job Satisfaction
    4.5 (36)
  • Rates and Fees
    4.5 (39)
  • Installation
    4.6 (111)
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Gabriel Paolo B.

Gabriel Paolo B.Greater Melbourne (Outer), VIC

Unprofessional customer service

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
  • Verified customer

Really good experience installing Solar

published

ADS Solar were very quick and efficient. They were able to answer my questions and they made the whole process very easy. The installation contractor was excellent and very diligent. Over all I am very happy that we chose ADS Solar.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

Ezenwa

EzenwaGreater Melbourne (Outer), VIC

  • Verified customer

PV system Installation

published

ADS Solar guys communicated with me at every step of the way. Answered my questions and the installation was neat and professionally done.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedRisen
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

The reviewer stated that an incentive was offered for this review

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Thean Lean

Thean LeanSydney, NSW

  • 2 reviews
  • Verified customer

The Solar System for Me.

published

Good advice given by sales person, installer and sales manager. Upon roof inspection, realised cannot install 2 panels due to roof beam, they advised to use optimisers, ended up with 5.9kw system. Very happy with the solar system installation, no damage to roof after check by roofer and system generating good amount of power, more than usage. Reasonably priced system,1st tier panels, inverter and optimisers. ADS kept in constant contact from booking to installation and post installation. Happy days. Well done ADS.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.9 KW
Panel PurchasedSeraphim 320kw panels, Goodwe 5kw inverter, Tigo optimisers
Warranty Claim MadeNo
Purchase PriceA$4,000.00

Review collected in partnership with ADS Solar

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ASC

ASCNew South Wales

  • 2 reviews
  • Verified customer

Excellent Service & Great Value

published

It has been an absolute pleasure to deal with ADS Solar from start to finish for the Solar Installation. They are very knowledgeable and customer service is good. Panel Installation process was straight forward and it was as planned. Highly recommend ADS Solar since they are good at Solar Installation and also they have long and an excellent track record for Post Sales Service.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

Aryan S

Aryan S

  • 2 reviews
  • 1 like
  • Verified customer

What a good decision it was to get Solar installed with ADS solar. Very happy

published

Got solar panel installed for 10 kW and we are very happy with the electricity it has been generating. On an average we are receiving approximately $500 credit after electricity usage every quarter, so we will be able to recover the cost very soon, very happy with our decision to go with ADS solar and the quality panels they have installed.
Highly recommended.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

  • Verified customer

Very good service

published

It was an easy process and I didn’t have any issues with the company. Overall it was a great company

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with ADS Solar

  • Verified customer

Very professional

published

I would recommend ADS to my friends and family because I found them to be very professional customer service was excellent always keeping in touch with me about installation of my solar panels

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase PriceA$4.55

Review collected in partnership with ADS Solar

Sam91

Sam91Victoria

  • 2 reviews
  • 2 likes

Steer clear of these guys, worst experience.

published

Steer clear of these guys, gave a design that didn’t work at all. Equipment arrived on a Ute at 9pm unannounced . Then 3 guys arrived next day completely unprofessional, who broke 2 tiles and left shortly after not installing because they didn’t know how to design panels. ADS were completely rude and hopeless to support. The story goes on, needless to say don’t use them go with local company who use their own installers and actually care about your business

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size12 KW
Warranty Claim MadeNo
Purchase PriceA$8,000.00
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  • Verified customer

Very good team and good services

published

Their service began well before the installation with guidance as to the paperwork needed for rebates, and, it was efficient with their side of documents.On installation day, the team arrived on time and very friendly. The final job is very neat and tidy. A very PROFESSIONAL team from start to finish. We highly recommend them for their advice and solar installation.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

The reviewer stated that an incentive was offered for this review

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Hugh N

Hugh NVictoria

  • 4 reviews
  • 3 likes
  • Verified customer

Trusted solar provider.

published

I did research some providers before choosing ADS. Other providers tended pushy with various sales tactics, whereas ADS was explaining the process and assisted me with getting goverment rebate. The only downside was, after the installation was done, sale staff was still calling me. They need a better communication, other than that, this is a provider that I trust.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.5 KW
Panel PurchasedCanadian panel
Warranty Claim MadeNo

Review collected in partnership with ADS Solar

gurpreet singh

gurpreet singhGreater Melbourne (Outer), VIC

very bad and arrogant service

published

ads installed solar at my house last week they send unprofessional people to installed it they damaged aircon water pipe on the roof and water was leaking througe the lights my wife told the installer that water is leaking bad and kitchen is flooded and installer deny and said to my wife thats not my fault thats your builder's fault and now lights are not working and there is some stains on the roof [4 months old house] and they suppose to install 20 pannels but they install 18 pannels and did not even turned on the service and did not explaind me further instructions. ive tried to contect ads via phone ,msg and email and they just ignored me. so guys please stay away from these people they are just ripping you off and telling lies.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size0 KW
Panel Purchasedrisen
Warranty Claim MadeNo

Amazing product.

published

Amazing product. Highly love it and recommend it. They came within a week once all paper work was completed. No delays or headache

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase PriceA$700.00

The reviewer stated that an incentive was offered for this review

Namit

NamitGreater Melbourne (Outer), VIC

True Professionals

published

Very comfortable and satisfying journey from getting quote to installation and getting certificate for solar feed in. Glad I choose ADS Solar and would recommend them to all. All paperwork was handled in background without me getting involved in follow ups

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo

Perfect

published

Was very easy so far none as they were very helpful and always looking fwd to answer any question. After everything was install they called back after month to check how everything was

Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedRisen 330
Warranty Claim MadeNo
Purchase PriceA$3,211.00
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Sai S

Sai SAU

  • 2 reviews
  • 1 like

Best investment for a long term home

published

Great communication from when I first called for a quote, payment and through to install process. A knowledgeable team showed up on time and finished the job to a high standard within 2 hours. Highly recommend

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel Purchased330W 6.6 KW Seraphim Mono Blade Half Cut Panels
Warranty Claim MadeNo
Purchase PriceA$3,900.00

The reviewer stated that an incentive was offered for this review

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Humming B.

Humming B.Greater Melbourne (Outer), VIC

Perfect

published

No issues. Effective and timely installation. Easy process from pre sales , sales till installation. No issues in the system for the past 1 year. Easy customer care access. Will not hesitate to refer others.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Nat

NatSydney Surrounds, NSW

Such great service and so quick to come and install very impressive

published

The process for the panel installation was so smooth and quick.
The company was so efficient, friendly and helpful.
I will definitely be recommending to all of my friends and family.
Thank you

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Jamie D.

Jamie D.Sydney, NSW

Very easy and Working Great!

published

My experience was very straightforward and the system is working well. My 2 adult and 3 child family almost never have summer bills with a 6KW system and have very reduced winter bills.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

SINGH

SINGHGreater Melbourne (Outer), VIC

Great service

published

I ma having no issue since i got ADS Solar.
Saving electricity bill as well . It was good experience from first to last . Customer service was really great . . Will be happy to recommend

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Questions & Answers

ronny

ronnyasked

Please have a salesman call me on 0400 517 518

No answers

Get an answer from our members and ADS Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes

Visit official website

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