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ADS Solar
4.6 from 161 reviews · View Statistics

Reviews

4.6

161 reviews
  • Value for Money
    1.5 (4)
  • Product Quality
    1.8 (4)
  • Return Claim MadeYes (0) · No (4)
  • Customer Service
    1.0 (4)
  • Warranty Claim MadeYes (0) · No (3)
  • Purchase PriceA$8,000.00
  • Timeliness
    1.0 (3)
  • Job Satisfaction
    1.0 (3)
  • Rates and Fees
    1.7 (3)
  • Installation
    1.3 (4)
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Gabriel Paolo B.

Gabriel Paolo B.Greater Melbourne (Outer), VIC

Unprofessional customer service

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Sam91

Sam91Victoria

  • 2 reviews
  • 2 likes

Steer clear of these guys, worst experience.

published

Steer clear of these guys, gave a design that didn’t work at all. Equipment arrived on a Ute at 9pm unannounced . Then 3 guys arrived next day completely unprofessional, who broke 2 tiles and left shortly after not installing because they didn’t know how to design panels. ADS were completely rude and hopeless to support. The story goes on, needless to say don’t use them go with local company who use their own installers and actually care about your business

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size12 KW
Warranty Claim MadeNo
Purchase PriceA$8,000.00
See all answers
gurpreet singh

gurpreet singhGreater Melbourne (Outer), VIC

very bad and arrogant service

published

ads installed solar at my house last week they send unprofessional people to installed it they damaged aircon water pipe on the roof and water was leaking througe the lights my wife told the installer that water is leaking bad and kitchen is flooded and installer deny and said to my wife thats not my fault thats your builder's fault and now lights are not working and there is some stains on the roof [4 months old house] and they suppose to install 20 pannels but they install 18 pannels and did not even turned on the service and did not explaind me further instructions. ive tried to contect ads via phone ,msg and email and they just ignored me. so guys please stay away from these people they are just ripping you off and telling lies.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size0 KW
Panel Purchasedrisen
Warranty Claim MadeNo
See all answers
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Gagandeep Singh W.

Gagandeep Singh W.Greater Melbourne (Outer), VIC

Fraud , rip off

published

Very unprofessional staff . Panels were not aligned and they looked ugly. Office staff had no idea how to talk to the customers. Terrible service. Beware of these frauds, don't get yourself into any trouble. Their salespeople will lie to the end of the world.Before installation they sent me different quote but after installation they wanted to charge me $700 on top of the existing quote. When I told them to check it again , the lady in office Amanda told me that I don't want to pay thats why I told them to check the price. Later they called and agreed I was right but she didnt apologise.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim panels
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Chris

ChrisSydney

Poor service

published
Ashish

AshishSydney

  • 3 reviews
  • 6 likes
  • Verified customer

Dont make the mistake of buying solar from ADS Solar

published
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Questions & Answers

ronny

ronnyasked

Please have a salesman call me on 0400 517 518

No answers

Get an answer from our members and ADS Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes

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