??!
1 photo
AEG BPK556320M

AEG BPK556320M

5.0 from 1 review · View Statistics

Reviews

5.0

1 review
4
(0)
3
(0)
2
(0)
1
(0)
    Previous
    Next
    Ian F.

    Ian F.South East Queensland, QLD

    • 7 reviews
    • Verified purchase

    Good quality oven

    published

    Purchased this 60cm steambake oven from Harvey Norman for $1,299. Had it for 3 months now and most impressed with simplicity of operation and quality of the unit. Working beautifully, cooking evenly and haven't noticed any hot spots. 5 shelf positions and can recommend the optional pack of 3 slide-out shelf runners. Haven't used the added steam function yet.

    Questions & Answers

    Lee S.

    Lee S.asked

    We recently ran the pyrolytic function on our BPK556320M oven and the hard plastic casing on the top of the oven door (holds the glass front in place) melted. There was no instruction to remove this part before starting the pyrolytic function. We told AEG and they promptly replaced the part saying it should not have occurred. Can anyone shed any light on whether this has happened to other ovens? Or is this possibly just a faulty part that was not properly heat tested? I am concerned because we have ordered another of these ovens for a house we are building and I want to clear this up prior to taking delivery.
    Thanks
    Lee

    2 answers
    AEG
    ELECTROLUX ..AEG

    Hi Lee,

    We would like the opportunity to discuss the concerns you have raised with you. Can you please email me your contact details at customercare@aegaustralia.com.au with ticket ref number …..

    I look forward to hearing from you soon.

    Thanks

    Lee S.
    Lee S.

    I cannot access the ticket ref number

    Wyn

    Wynasked

    Please advise info on how to even turn on. Can't find instructions in manual or any videos
    Thank
    Wyn

    2 answers
    AEG
    ELECTROLUX ..AEG

    Hi Wyn,

    Kymme from AEG here.

    We are sorry to hear you are experiencing problems with your AEG appliance. If you wish to discuss this further please feel free to contact Kymme at customercare@aegaustralia.com.au with ticket reference number 1716140

    Thanks

    Kymme

    Ian F.
    Ian F.

    I have a manual. Can't upload here, but if you email me at ianrossferguson@gmail.com, I'll scan it in and send to you.

    Rose

    Roseasked

    Hi, i have seen no u tube videos of using this oven, since it is rather different to the usual Australian ovens why cant you guys be bothered to at least make one. Next time I'll buy a Meile at least they can be bothered to give proper instructions or make a u tube presentation. The instruction manual is made for the european market. Consequently I am not getting full use of this oven so thanks for nothing.

    4 answers
    AEG
    ELECTROLUX ..AEG

    Hi Rose

    Kathy from AEG here.

    We are sorry to hear you are experiencing problems with your AEG appliance. If you wish to discuss this further please feel free to contact Kathy at customercare@aegaustralia.com.au with ticket reference number 1583943

    Thanks

    Kathy

    Ian F.
    Ian F.

    I have an AEG BEK556320M and the instruction manual was comprehensive and understandable. Haven't looked for a YouTube preso. Ian

    Rose
    Rose

    That's great but doesn't help me in any way, also I know at least 2 other families who have the same problem with this oven, i don't as a rule have any trouble understanding manuals or anything technical. Cheers

    Get an answer from our members and AEG representatives

    Details

    CategorySteam Ovens and Wall Ovens
    Price (RRP) $1,999.00
    Oven FuelElectricity
    Type Combination
    SizeSingle
    Capacity77L
    FeaturesPyrolytic (Self-Cleaning)
    Colour / FinishAnti-fingerprint Stainless Steel, black ceramic glass
    Dimensions 594 x 595 x 567 mm
    Manufacturer Warranty5 year(s)

    • GTIN13: 7332543559275

    ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.