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AFG Home Loans
2.4 from 61 reviews · View Statistics
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Reviews

3.0
4 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(2)
Previous
Next

Thanks AFG - good and simple service

published

We rolled over our finances into a single loan and received prompt and personal service.
Online facilities are easy to use and any queries have been resolved quickly - thanks AFG

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateSeptember 2019
Loan used forRefinancing
Dianne H.
Dianne H.
  • 3 reviews
  • 2 likes

Cookie Cutter Approach and No Customer Service

published
Transparency
2/5
Customer Service
1/5
Application Process
3/5
Timeliness
3/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateOctober 2018
Loan used forSecond Home

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0.0
(1,234)
Michael
MichaelSouth East Queensland, QLD

Excellent lender with great service

published

AFG have been excellent to deal with over the past couple of years. I have now changed back to a major bank as I need more features with my home loan due to living in a remote area. If you’re looking for a simple great value home loan with excellent customer service you won’t go wrong with AFG. They have also been excellent with the discharge of both my mortgages and very quick with the release. If I ever look at refinancing my properties again I will definitely come back to AFG.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateFebruary 2018
Loan used forRefinancing

AFG have been difficult from the start

published
Transparency
1/5
Customer Service
2/5
Application Process
3/5
Timeliness
3/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2018
Loan used forSecond Home
AFG Home Loans
Dean T.AFG Home Loans
Home Loans

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Questions & Answers

ShaneH
ShaneHasked

Can you please advise when you will communicate your decision on the current rate decrease from the reserve bank?

2 answers
Joseph
Joseph

They haven't passed on anything but are constipating on it...!!

AFG Home Loans
Dean T.AFG Home Loans

You can view the latest rate movements in relation to the recent RBA decrease here - https://afghomeloans.com.au/afg-home-loans-rates-reduced/

Get an answer from our members and AFG Home Loans representatives

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