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AGR Machinery

AGR Machinery (page 2 of 3)

1.2 from 74 reviews · View Statistics
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Reviews

  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No (0)
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Angry as hell
Angry as hellWollongong

Beware Edison Online

published

water pump

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brought a water pump parts didnt work, then they replaced - took a week.
we fixed the part that was broken ourselves and then the pump blew up a week later. Absolutely appauling customer service!!! Rude and non cooperative even with PAYPAL and EBAY helping. DIDGY business run while you can!!!!!!!!!!!!!!!!!!!!!!!!!!

Skipper
Skipper
  • 2 reviews
  • 6 likes

Dont Buy Anything From Edisons - Mytopia- No Honour

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I recently brought a GenPower inverter generator, have used it 3 times and the battery is still dead and wont recharge therefore the thing wont start by key or remote! Contacted their customer service and spoke to Matthew who said it would not be covered under their warranty. The unit is 10weeks old, I have used it 3 times in this period so everything is still like brand new but the battery is only reading 10.3volts. Beware this mob install dead batteries in their goods and wont honour or send a replacement> it will be an additional cost to you!

Graeme
Graeme
  • 2 reviews
  • 7 likes

Beware of this company!

published
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Should be negative stars.

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This comany (mills international trading) are untrustworthy fraudulent and very arrogant. Will not honour their "warranty" even when the problem is clearly theirs l.

Case in point!!!!!!!

Chainsax SX82 24" loose chain

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Straight out of the box, the chain was tensioned to almost the maximum amount, as I wasn't sure how much slack to leave. Within a few minutes, I was using it on the tightest tension possible and there was around 1" of play in the chain. AGR/Edisons continues to believe the chain is worn and that I need to spend more money buying another chain. What for? when it will most likely happen again.
Have lodged a complaint with Consumer affairs now to return my product for a full refund, after they rejected an offer from me to send out a new chain for free.

pissedoff
pissedoffvictoria

cordless lawnmower

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purchased the above through ebay. received product, part missing. Rang them. Want photograph of product even though they had manuals . Sent message through ebay. Everytime I try to ring either number it goes to a recorded message stating outage and to email them. Emailed them and it bounced back. Also sending messages they have been ringing me - I have sent them my number and no calls received. Never again.

Scod
Scod
  • 3 reviews
  • 9 likes
  • Verified

Item failed and warranty not honored

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dennis from melbourne
dennis from melbourneGreater Melbourne (Inner), VIC
  • 6 reviews
  • 10 likes

Rubbish cheap Chinese unreliable products

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Mahendra
Mahendra
  • 2 reviews
  • 4 likes
  • Verified

No Support

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Richard R.
Richard R.Brisbane
  • 5 reviews
  • 3 likes

Nothing works

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Generator didn't work from new, after a lot of drama they asked to return it, then nothing. Gave up trying to ring. Also trading as Edisons.

Rusty Lee
Rusty LeeNew South Wales, 2323
  • 24 reviews
  • 35 likes

Chinese Chainsaws From Hell!!!

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Chainsaw, don't buy cheap crap from these guys now known as Edison's (aka agr machinery)

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Purchased a chainsaw from these people, lasted 2 tanks of fuel before the head bolts snapped out, informed agr (now called Edison's) they sent me 2 new head bolts a week later. Same issue again after a few tanks of fuel this time it stripped out the crankcase holes. Could not email them as after one warranty request they "block" so I could not make a second warranty claim on an item less than a month old. Owner has become very rich from ripping people off. Avoid!

MR Peedoff
MR PeedoffIllawarra, NSW
  • 2 reviews
  • 2 likes

Don't Waste Your Money

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roxygirl
roxygirlHunter Region, NSW
  • 16 reviews
  • 7 likes

Absolute crap. Beware, no customer service at all.

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Turned new generator on for power on Monday 20/4/15, due to power cuts from storms in Newcastle & NOTHING!!! Rang company & they said, "too bad, out of warranty."

Products sold are false advertising!

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I purchased a 3700W Inverter Generator which I brought to run a 2000W brand new Ryobi Air Compressor.. the generator didn't even have the power to start it, it even struggled with a dyson blow heater.... this item is so under powered for what it was advertised for (on both eBay & their own website). This was the worst company to deal with. They are happy to sell the product, but when dealing with any questions you will need to get a call back, a week later after I call daily, people will not assist. This company & the items they sell are a piece of crap for the money. Avoid this company at all costs.! Cheers.

Terrible service and rude

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AGR are a terrible company to deal with . It took me 12months to get my money back on a brand new product that was faulty from day one , and a visit to dept of fair trading to encourage them to finalise payment , As well eBay are not much better for continually letting them trade on there site as this happened to me 2 years ago and is still going on ,I also encourage people to stay away from AGR and publiclly shame them.

peter
petergeraldton
  • 2 reviews
  • 11 likes

lucky escape

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  • Verified

Wait 3 months for a broke pressure washer only to be sent a second hand part .

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The gun on a $800 pressure washer broke after three times use , then had to wait three months as they don't stovk parts only to be sent a second hand used one .

Paul M
Paul M
  • 4 reviews
  • 8 likes

Shonky

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Generator

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Theo
TheoMelbourne

Mig welder

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Bought a gaseless mig arrived damaged and they don't give a hoot made me run around organising freight the worst customer service this company should be investigated they are not what they seem ! Buyers beware!

D.M
D.Mmelbourne

worst crap ever. wish these reveiws were prior to my purchase

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bought a 200 amp TIG welder. failed with less than 6 hrs use. had it assessed by a professional. they refused to supply parts for repair or let me purchase them either, had to return to Sydney at my cost. never assessed the item as they claimed just sent a new one. this one never worked from minute one. was send details for them to pick up after numerous emails. 3 times now it has not been picked up on the day/time promised. they are basicly ignoring my requests for a refund and dancing around the issue. will be taking it up with fair trading on monday

Tim A
Tim Atimmanderson@iinet.net.au
  • 2 reviews
  • 7 likes

AGR A dangerous joke that needs to be looked at by authorities

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Bought a 3 hp submersible pump. after 6 uses the control box switch melted. Sent pictures to AGR, 2 months and countless emails later NOTHING. I am now told the control box and its parts are only rated for 2 hp pumps, that is all they come with, will supply another that has never arrived. This is illegal under Australian electrical regulation. We have to get people that have bought dangerous items to collectively inform the authorities and have AGR fined and closed down. They will kill someone.

Clive
CliveMelbourne

faulty generator, failed to start after a few uses

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Brought a diesel generator, it failed to start after just a few uses.

Be careful to check terms, after 60 days you need to pay freight back to Sydney, on the generator my cost would have been $160.

I don't recommend this company

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