The biggest waste of money..
The biggest waste of money, it was like sleeping in a canoe either side with a hump in the middle. It was sent back to A H Beard and lord only knows what they did to it. Another time they said it was the chambers so they exchange them and it made no difference. We have since bought a new mattress and that very pricey heap of excrement is in the shed. Love that you read other reviews and the problem is the same but when you contact A H Beard this is a one off.
Purchased in August 2017 at Harvey Norman for $2,500.00.
THe mattress started to sag on both sides where we sleep with a hump in the centre.
I am not sure what is causing the sagging, the spring coils or the topping. -- AH beard first took the mattress and did something to it. It was better for about a week and started sagging again.
I had to buy a Selay now which is not sagging.
Purchased in December 2018 for $1,200.00.
Brilliant design and comfort beyond expectations.
The most adaptable and independent style of mattress concept available with your partner. Back pain has disappeared for the first time since getting rid of the traditional mattress design ie springs after many years. Having a king spit has finally separated the motion at night with a restless partner that uniquely allows also the facility of lifting the bed at head, foot or in a zero gravity position which is very comfortable. Worth the money.
Find out how AH Beard SleepSense Vitality compares to other Mattresses
Know better, choose better.
Questions & Answers
One of the bladders has started leaking from one of the molded corner areas on the under side of the bladder. There is no puncture from external sources. It seems that it’s just given away probably from a blemish in the bladder material or in the moulding/welding process of making the bladder. It’s part of a Queen mattress, the whole mattress is useless now. It’s still well within warranty having been purchased fro Harvey Norman in February of 2017. What can I do to get this bladder fixed or replaced in a timely manner.
Contact AH Beard. It should still be under warranty. I bought mine and recall there was a ten year warranty. Anyway they should be able to supply a new bladder. Give them a call
I had very similar. They replaced the bladder. We had mattress about 3 months. Would never buy one again. Be persistent. I had to keep chasing it up.
I found the Customer Service at AH Beard wonderful & very helpful to deal with. They'll get this sorted out very Quickly for you. You just need to log your problem with them and they'll attend to it as quickly as COVID-19 transport woes allow.
We have persevered with this mattress and finally given in and purchased a new mattress as the most uncomfortable mattress we have ever slept on - does not support the body whilst sleeping and wake with a bad back. Only decent night's sleep we have had is when we have not been home. Don't think this can be rectified just a bad design with cheap foam and two air beds - have tried bed toppers and still no good as virtually no support in the middle of the bed - vastly overpriced at the retail price in the thousands - replaced with a $600 mattress and finally sleeping
What a shame I'm sorry to hear that. We have had the mattress for nearly 5 years with no issues like that. Mind you it does sound like it wasn't pumped up firm enough which would cause the centre sag and back ache. Maybe there was something wrong with the pressure sensor. Ours is very firm!
Possibly but is hard in centre and just roll into the centre basically no support between the two inflatable mattresses. Feels ok at beginning of night but by morning even though pressure setting still shows maximum firm you always feel as if you are falling into the centreline of the two mattresses. Our daughters have slept in the bed when we are away and they also hate it
We got a sleep sense vitality mattress on 1st June 2018. It is the worst bed I have slept on and I wake up every morning with a backache that nearly cripples me. It is lumpy and offers no support at all. Sorry we have wasted our money on this bed, but can't afford to throw it away for the price we paid. Am very disappointed in our purchase and want to have a decent nights sleep. Can you help.
I would advise that you submit a request to have your mattress checked.
You can either go to www.ahbeard.com
Get in Touch
A member of the Customer Care Team will be in touch.
Or call 1300 654 000
Get an answer from our members and AH Beard representatives
No reviews yet
No reviews yet
No reviews yet
No reviews yet
|Type||Gel Memory Foam||Gel Memory Foam||Gel Memory Foam||Gel Memory Foam|
|Size||King Single||Long Single||Double||Queen|
|Country of Manufacture||Australia||Australia||Australia||Australia|
|Manufacturer Warranty||10 year(s)||10 year(s)||10 year(s)||10 year(s)|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.