4 questions from our users
What to do when you’ve been asked for an audit? I cant find most of my receipts, does this mean I have to pay them back? Just because I’ve been with them for almost 3 years and never made a claim. Had recent claims, but now they requested for my receipts.
Hello i am with oshc ahm i need to do mri head so does it cover bu ahm?
Hospital cover yes, extras no
How long I need to claim the form online since I got the receipt?
Hi most funds try and get you to have made the claims within 12 months of you paying for a service, but it can vary depending on your provider. I have only had a couple of small "extras" claims which were made within 3 months, so did not experience that problem. The providers terms and conditions which should have been provided to you on sign up should have some detail on time frames relating to making claims.
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