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AI Elegant Comprehensive Insurance

AI Elegant Comprehensive Insurance

1.0 from 1 review

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Reviews

1.0

1 review
5
(0)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Transparency
    1.0 (1)
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Kay Jay

Kay JaySydney, NSW

One star is too many

published

As per all the reviews below these guys are untrustworthy.

i never even got a renewal letter and automatically charge me over $2K last week AND then didnt even send me new policy documents.
I called them to ask WTH they think they are doing and 'oh its in the fine print'.
So its in the fine print that you don't let me know my policy is coming up for renewal? its in the policy that you can take my money without telling me? its in the fine print that you dont issue new policy documents after you take someones money?
#illegal.
I cancelled my policy and although this was 2 weeks ago I am STILL waiting for a refund.
I have been trying to call the past 2 days but there is not answer.
Going to the ombudsman.

Consumer beware.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
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