What a joke someone is going to get hurt through there negligence
My ot arranged for me to test the equipment at home which was all good now that things are wrong they dont care at all been trying to arrange to get them to look at there problems that have been waiting nearly a month . And got told on the first time ringing that they would be here by end of week as travel past my house weekly to other clients but never happens . The hoist only got used for a week before spanner light came on and stays on . Dropped off a toilet shower commode and the wheel was about to fall off still don't care at all . And ...my manual wheelchair seat cushion is to long and hurts my knees . The wheelchair is to wide and the headrest bracket was put on so it was pushing into your back . So please do yourself a favour and stay away its not safe and don't care at all or would stand behind there products especially when new
Frustrating and incompetent
My profoundly disabled client has been in a broken chair(that Aidacare managed to make worse), now held together with gaffa tape and luggage strap whilst the 12 month plus wait for electric chair (paid in full upfront big $) ...where is the care in Aidacare?????
Service is disgusting
ACACIA RIDGE: Abysmal phone service and maintenance services with promises to call back and then no one does. I've had to ring 7 times to chase this matter up over 3 weeks now. Phone calls are not returned.
Mechanic finally comes Monday. He fixed it only for it to break again with the same thing 2 days later. Another phone call back for him to come back and another 2 days waiting for someone to call. I ring again mid afternoon Tuesday to be told someone will ring me back and I said no I will sit and wait for someone to talk with me now. I waite...
Aidacare - Great service
I guess people who've been let down have a greater incentive to write a review, but every now and again you meet with great service that definitely deserves a very positive review.
A family member who is a long time wheelchair user needs a replacement for an ageing electric wheelchair and was having enormous trouble finding a suitable one, because of very specific needs. Fortunately Aidacare in Adelaide offer a magnificent service where their OT Lorien will bring a demo wheelchair to the home to check its suitability where it is likely to be used most. Lorien visited for two hours and was enormously thorough and practical. The result is a specification that is ideal.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.