Poor quality product, poor quality service
Purchased an Aspire day chair in November 2018 after having a spinal fusion. It was quite expensive but decent for the minimal use it received. It has always been taken care of and treated well. In the last few weeks, the material on the arms started to crack and chip.
My first contact via the web to have this looked at resulted in a call and a time for an inspection was organised. I took half a day off work to make sure I was home. I received a call in the morning that the appointment was cancelled and to call back to make another appointment....
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