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Airtasker
4.4 from 10,267 reviews · View Statistics
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Tera Z.
Tera Z.Greater Melbourne (Metropolitan), VIC
  • Verified

Be careful to choose taskers

published
  • Thumbnail
Transparency
2/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
pengua2
pengua2Sydney, NSW
  • 3 reviews

It’s excellent but fees are too high.

published

Fees way too high! Should be no charge for person advertising job! Makes earnings & cost unrealistic, generates too much friction between both & person doing job then pushes for more money.

Transparency
3/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
Joe
JoeSydney
  • 2 reviews
  • 2 likes

They don't care about clients

published

Posted a task,got a couple of offers,contacted person with SUPPOSEDLY best reviews (SHONK)must've had friends and relos write reviews. Anyway I bought and cut to size, square galvanised metal tubes,which I need to be welded together to make a manual press..agreed on time for tasker to pick up materials from my house, complete the job and return to me..but didn't hear from him since he picked them up.would not answer my calls or messages,privately or through the airtasker app...complained to airtasker (help)but they have done nothing to rectify the problem..apart from cancelling the task.

In other words..they have THIEVES as taskers..DO NOT TRUST

Transparency
1/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
ANDREW
ANDREWGreater Melbourne (Inner), VIC
  • 8 reviews

Great Platform but expensive to use

published

This platform is really good. There are a couple of problems. They take away too much money 25%. The other thing is as a videographer we can’t post videos to show our clients.

Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
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Nan Z.
Nan Z.Sydney, NSW

EXPENSIVE !!!

published

Wanted to accept an offer of $130 and found out the poster will be charged 10%. All in all, from this $130 job, Airtaskers is gonna make over $40's profit. Besides the high service fee, the worst part is you, as a poster, only found it out when you were ready to accept an offer, after spending time posting the job and communicating with contractors, although they market their services being free to posters.

I will avoid using it as much as I can.

Transparency
1/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
Ben
BenPerth, WA
  • 3 reviews
  • 2 likes

Seriously flawed system

published

Used it to get a quote but the tradie cant even attend site to check masure without me awarding the job and placing about 4k in trust with airtasker. What if the samples dont match my expectation? Hipages is way better. The tradies pays for the lead and quotes and you have each others contact. Apparently tradies pay 22% comission on airtasker. Pretty extortionate and no way to verify specifics before comitting. Who though this up?

Transparency
1/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
Wayne 59
Wayne 59Metropolitan Adelaide, SA
  • 5 reviews
  • 2 likes

Unexpected costs for booking

published

Airtasker FAQs state “posting a task is free”, but be aware - BOOKING a task will cost you 10% of the task cost - up to $24.90AUD.
I didn’t see this mentioned when posting on the site, certainly nowhere obvious. It’s in the FAQs, but it took me some time to find it. It is not mentioned when submitting the task, nor when entering payment details.
Also, the task cost is deducted when a quote is accepted - possibly well before the task is complete.
Communication was very good when I queried this, but I would have expected this to be made obvious during the posting process.

Transparency
3/5
Incentivised Review No
User TypeI posted a job
Daniel Vo
Daniel VoSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Fees are too high.

published

Their fees are too high.
Airtasker now charges on both posters and assignees...
For a task that is more than a few hundred dollars, it gonna be their maximum fee from the posters plus 20% of the assignees. It comes up with 25-30% in general...

Transparency
2/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
Sam79
Sam79South East Queensland, QLD
  • 20 reviews
  • 15 likes

Airtasker is Dangerous - Be Cautious

published
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
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Glenn
GlennMurray Region, NSW

Selection criteria.

published

I used Hannah to do a complicated localgovernment selection criteria and cover letter. She did a fantastic job in such a short time l appreciated what she did. I give her 5 stars

Transparency
5/5
Incentivised Review No
User TypeI posted a job
Kristoffer
KristofferGreater Melbourne (Inner), VIC

Without Airtasker, we won’t kick start our marketing.

published

We struggle on getting clients on our own. With Airtasker, everything seems magic. Everything is super simple and easy to use. Love the way they connect posters and service providers.

Transparency
5/5
User TypeI posted a job
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The reviewer stated that an incentive was offered for this review

MLB removes tragic
MLB removes tragicVictoria
  • 4 reviews
  • 5 likes

They took my money

published

Posted a task,was told by my brother,structurally it can’t be done. I cancelled the task but airtasker had taken4241.90 Cents out. They have not responded to my requests for it back. So much for saying they don’t take money till job completed.

Transparency
2/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
MLB removes tragic
MLB removes tragic
MLB removes tragic
MLB removes tragic
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megafoxfae
megafoxfaePerth, WA

Harrowing experience

published

I advertised for some light cleaning in my house, the person who arrived was late, high on drugs, didn't complete the assigned tasks and I felt very very uncomfortable.
All I can say is be extremely careful with who you pick to do tasks on this app.

Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
Alex
AlexGreater Melbourne (Inner), VIC
  • 3 reviews
  • 3 likes

What a waste of a day and my time!!! Never again Airscammer!!!

published
Transparency
1/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker

Filled with Con-Idiot Taskers

published

Posted my first job after registering - Had a response by a Tasker an idiot of a human ! unsure why product review doesn't allow to name these Con-Taskers to warn other posters . I have de activated my account not worth a penny to spend on the quality of taskers listed here ...

Pure rubbish the Taskers know each other and bully given a chance ! They try to pass on their fees to posters seperate to the bid price ! Morons that is your investment to do business via Airtasker platform

Transparency
1/5
Incentivised Review No
User TypeI posted a job
Airtasker
Airtasker S.Airtasker
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Questions & Answers

Angela S.
Angela S.asked

Adding credit card - Too many requests. Please try again later

No answers
BarrySumpter
BarrySumpterasked

I'd like to hire and airtasker.
I'd like the airtasker to pickup and pay for items he needs for the task.
Is there a way I can pay the airtasker for the items thru airtasker either before or after the task
WITHOUT airtasker taking a percentage of the cost of the items?

2 answers
Christopher O.
Christopher O.

Well no, I think that Airtasker is a broad plat form, that needs that percentage of money, to offer, all of there extra services, and you would simply pay, after the task is complete, for no confusion regarding payment, re job completion you see, thus task done, here's your money, I'm happy, and so am I, good reviews, better percentage, great, done. You may need to Have set some money aside, re task of a percentage regarding them to be able to start a job, if there, down on there economy, side of things, in order to get it up and running, but than you run the risk of possibly losing the initial.
Regards Chris O.

Airtasker
Airtasker S.Airtasker

Hi Barry, thanks for your query. Payment for materials and other purchases on behalf of the Poster can be reimbursed directly by Posters and are not to be added to the task price. You can let the Tasker know that payment is needed upon pickup of the item. You can then arrange to reimburse them when they deliver the item to you. Please also remember to release payment for the task on the platform only after the job has been completed.

For more information about payments on Airtasker, please see:
https://support.airtasker.com/hc/en-au/articles/225553508-Payment-Community-Guidelines-for-Posters-
https://support.airtasker.com/hc/en-au/articles/224861347-Payment-Community-Guidelines-for-Taskers-

Hope this helps!

Wanderer
Wandererasked

I have just "deactivated" my account on Airtasker, to use their term. Can Airtasker assure me that this means my credit card has been deleted?
Thanks
Ron

1 answer
Airtasker
Airtasker S.Airtasker

Hi there, so that our dedicated support team can assist you, please send us a request by visiting this link: https://support.airtasker.com/hc/en-au/requests/new

They will respond as quickly as they can and typically within 24 hours.

See all Airtasker questions

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