Reviewer Photos & Videos
Be careful to choose taskers
I had several good experiences (simple jobs got done by taskers) with Airtasker. However, be careful to choose someone who are not professionals or technicians but pretend to be. They will ask money from you when they come to your house! Reminders: Check their own work first!
I got all the evidence to show how terrible my last experience as pictured but it seemed useless.
The guy even had some ‘good reviews’ but the works in the gallery steal from online pictures.
Asking extra money for non-leaking points (also saw a review mentioned this...).Ironically, the charge was not even cheap compared to other registered business. I sent several emails to Airtasker customer service but it seemed that there were no solutions for this. I will not expect to find someone on this app as users are easily ripped off.
It’s excellent but fees are too high.
Fees way too high! Should be no charge for person advertising job! Makes earnings & cost unrealistic, generates too much friction between both & person doing job then pushes for more money.
They don't care about clients
Posted a task,got a couple of offers,contacted person with SUPPOSEDLY best reviews (SHONK)must've had friends and relos write reviews. Anyway I bought and cut to size, square galvanised metal tubes,which I need to be welded together to make a manual press..agreed on time for tasker to pick up materials from my house, complete the job and return to me..but didn't hear from him since he picked them up.would not answer my calls or messages,privately or through the airtasker app...complained to airtasker (help)but they have done nothing to rectify the problem..apart from cancelling the task.
In other words..they have THIEVES as taskers..DO NOT TRUST
Great Platform but expensive to use
This platform is really good. There are a couple of problems. They take away too much money 25%. The other thing is as a videographer we can’t post videos to show our clients.
Wanted to accept an offer of $130 and found out the poster will be charged 10%. All in all, from this $130 job, Airtaskers is gonna make over $40's profit. Besides the high service fee, the worst part is you, as a poster, only found it out when you were ready to accept an offer, after spending time posting the job and communicating with contractors, although they market their services being free to posters.
I will avoid using it as much as I can.
Seriously flawed system
Used it to get a quote but the tradie cant even attend site to check masure without me awarding the job and placing about 4k in trust with airtasker. What if the samples dont match my expectation? Hipages is way better. The tradies pays for the lead and quotes and you have each others contact. Apparently tradies pay 22% comission on airtasker. Pretty extortionate and no way to verify specifics before comitting. Who though this up?
Unexpected costs for booking
Airtasker FAQs state “posting a task is free”, but be aware - BOOKING a task will cost you 10% of the task cost - up to $24.90AUD.
I didn’t see this mentioned when posting on the site, certainly nowhere obvious. It’s in the FAQs, but it took me some time to find it. It is not mentioned when submitting the task, nor when entering payment details.
Also, the task cost is deducted when a quote is accepted - possibly well before the task is complete.
Communication was very good when I queried this, but I would have expected this to be made obvious during the posting process.
Fees are too high.
Their fees are too high.
Airtasker now charges on both posters and assignees...
For a task that is more than a few hundred dollars, it gonna be their maximum fee from the posters plus 20% of the assignees. It comes up with 25-30% in general...
Airtasker is Dangerous - Be Cautious
I have used Airtasker a few times before. No problems to note up until my most recent posting on their website which was for a locksmith to come out and open a locked door that I had lost the key to.
In one of the responses to my post, I had the very unpleasant reply of:
"Sure, 12pm with balaclavas"
Now, as a single woman living alone with a young child, I found this message incredibly unnerving, as any normal person under the same circumstances would.
I immediately copied the message, including the Airtasker member's name, and sent it through to Airtasker support.
I used Hannah to do a complicated localgovernment selection criteria and cover letter. She did a fantastic job in such a short time l appreciated what she did. I give her 5 stars
Without Airtasker, we won’t kick start our marketing.
We struggle on getting clients on our own. With Airtasker, everything seems magic. Everything is super simple and easy to use. Love the way they connect posters and service providers.
The reviewer stated that an incentive was offered for this review
They took my money
Posted a task,was told by my brother,structurally it can’t be done. I cancelled the task but airtasker had taken4241.90 Cents out. They have not responded to my requests for it back. So much for saying they don’t take money till job completed.
I advertised for some light cleaning in my house, the person who arrived was late, high on drugs, didn't complete the assigned tasks and I felt very very uncomfortable.
All I can say is be extremely careful with who you pick to do tasks on this app.
What a waste of a day and my time!!! Never again Airscammer!!!
I booked a removalist through Airtasker, confirmed the move, reconfirmed the evening before and arranged to have the day off work only to be messaged by the removalist saying 'a last minute thing has come up and can I do it tonight?' I refused and thought I'd give Airtasker another go and had a number of Airtaskers wanting the job. I accepted the offer from one who said he would pick up at 11:30 this morning.
A while after agreeing to the 11:30 pick up time I'm still waiting and last word was it would be sometime after 1pm!!!!
This is what hap...
Filled with Con-Idiot Taskers
Posted my first job after registering - Had a response by a Tasker an idiot of a human ! unsure why product review doesn't allow to name these Con-Taskers to warn other posters . I have de activated my account not worth a penny to spend on the quality of taskers listed here ...
Pure rubbish the Taskers know each other and bully given a chance ! They try to pass on their fees to posters seperate to the bid price ! Morons that is your investment to do business via Airtasker platform
Questions & Answers
Adding credit card - Too many requests. Please try again later
I'd like to hire and airtasker.
I'd like the airtasker to pickup and pay for items he needs for the task.
Is there a way I can pay the airtasker for the items thru airtasker either before or after the task
WITHOUT airtasker taking a percentage of the cost of the items?
Well no, I think that Airtasker is a broad plat form, that needs that percentage of money, to offer, all of there extra services, and you would simply pay, after the task is complete, for no confusion regarding payment, re job completion you see, thus task done, here's your money, I'm happy, and so am I, good reviews, better percentage, great, done. You may need to Have set some money aside, re task of a percentage regarding them to be able to start a job, if there, down on there economy, side of things, in order to get it up and running, but than you run the risk of possibly losing the initial.
Regards Chris O.
Hi Barry, thanks for your query. Payment for materials and other purchases on behalf of the Poster can be reimbursed directly by Posters and are not to be added to the task price. You can let the Tasker know that payment is needed upon pickup of the item. You can then arrange to reimburse them when they deliver the item to you. Please also remember to release payment for the task on the platform only after the job has been completed.
For more information about payments on Airtasker, please see:
Hope this helps!
I have just "deactivated" my account on Airtasker, to use their term. Can Airtasker assure me that this means my credit card has been deleted?
Hi there, so that our dedicated support team can assist you, please send us a request by visiting this link: https://support.airtasker.com/hc/en-au/requests/new
They will respond as quickly as they can and typically within 24 hours.
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