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I would give more stars however it is morally wrong to charge commissions on bonuses/tips. Given by customers. They charge both the poster and the tasker already. Just really disheartening. Also, Seems unfairly against the tasker. Why do so much work just to have the odds in the posters favour, there are so many people on tasker who try to withhold money unjustly.
Be careful to choose taskers
I had several good experiences (simple jobs got done by taskers) with Airtasker. However, be careful to choose someone who are not professionals or technicians but pretend to be. They will ask money from you when they come to your house! Reminders: Check their own work first!
I got all the evidence to show how terrible my last experience as pictured but it seemed useless.
The guy even had some ‘good reviews’ but the works in the gallery steal from online pictures.
Asking extra money for non-leaking points (also saw a review mentioned this...).Ironically, the charge was not even cheap compared to other registered business. I sent several emails to Airtasker customer service but it seemed that there were no solutions for this. I will not expect to find someone on this app as users are easily ripped off.
They don't care about clients
Posted a task,got a couple of offers,contacted person with SUPPOSEDLY best reviews (SHONK)must've had friends and relos write reviews. Anyway I bought and cut to size, square galvanised metal tubes,which I need to be welded together to make a manual press..agreed on time for tasker to pick up materials from my house, complete the job and return to me..but didn't hear from him since he picked them up.would not answer my calls or messages,privately or through the airtasker app...complained to airtasker (help)but they have done nothing to rectify the problem..apart from cancelling the task.
In other words..they have THIEVES as taskers..DO NOT TRUST
Wanted to accept an offer of $130 and found out the poster will be charged 10%. All in all, from this $130 job, Airtaskers is gonna make over $40's profit. Besides the high service fee, the worst part is you, as a poster, only found it out when you were ready to accept an offer, after spending time posting the job and communicating with contractors, although they market their services being free to posters.
I will avoid using it as much as I can.
Fees are too high.
Their fees are too high.
Airtasker now charges on both posters and assignees...
For a task that is more than a few hundred dollars, it gonna be their maximum fee from the posters plus 20% of the assignees. It comes up with 25-30% in general...
Airtasker is Dangerous - Be Cautious
I have used Airtasker a few times before. No problems to note up until my most recent posting on their website which was for a locksmith to come out and open a locked door that I had lost the key to.
In one of the responses to my post, I had the very unpleasant reply of:
"Sure, 12pm with balaclavas"
Now, as a single woman living alone with a young child, I found this message incredibly unnerving, as any normal person under the same circumstances would.
I immediately copied the message, including the Airtasker member's name, and sent it through to Airtasker support.
Honest Review of Customer Service Terrible
Used airtasker for over a year the fees are high as I am a tradesman so only work occasionally on the app 22% for tasker and 10% for the client. I dislike writing negative reviews as I don't believe it's very productive. Recently airtasker has had server issues or updating server according to the email. So my released payment has been delayed one week.
This would be bareable if this was corresponded beforehand which it wasn't 7 messages later with zero help from airtasker just saying please wait x amount of time they have stopped replying don...'t even have the courtesy to reply asking for dates for a payment overdue. I also see they changed payments from 3-5 days to 5-7 days for payments during this time period. Imagine that in 2021 a payment may take two weeks to process Osko is still laughing I mean this is cheque 2000. So fees are extremely high as stated then we pay tax for slow money release with zero communication or help. WTH are we paying for ! This review is 100% honest I write this because money is late with no correspondence as to why or when it will be paid during a lockdown pandemic. I would hate to know how many 100's of thousands are being held because of this so called server maintenance joke. If you can avoid this service to just use a bit of time and effort post an ad elsewhere and pick up the phone and do your background work yourself. Because your just going to pay airtasker to do that anyway
They don't care if you are waiting to get a reply.
They don't how Australian governments work and there rules. So many loopholes in there policies.
I signed up for there account, everything was going well but suddenly they restricted my account because i bidded on $5 offers, so why ypu are allowing posters to post them if we can't bid on them.
Then they will ask you to contact them and reply to you in 2 days as they don't have a number to call on. Then they will ask you to verify your identity which I did the next minute I received the email. And there game ends.
You will never get any re...sponse or anything, they will never reply what's happen with your account. They always favour customer no matter what, If you have worked for a customer and don't asked to release the money then and there forget about it- as they will never take responsibility if customer cancelled the job or put a cancellation request airtasker team will never believe that ypu were there and completed the job.
Blocked my account for no reason
Used once would never use again as they accused me of having a duplicate account and blocked access to my account without warning or explanation very unprofessional. Don't use Airtasker.
They took my money
Posted a task,was told by my brother,structurally it can’t be done. I cancelled the task but airtasker had taken4241.90 Cents out. They have not responded to my requests for it back. So much for saying they don’t take money till job completed.
Greedy and avoid help with scammers
They allow scammers to avoid paying and offer zero help. They spend all there time trying to fight people connecting with each other so they can claim there huge 34% FEE. But spend zero effort in scammers not paying there taskers. I notice they will respond with something about support underneath, but support does absolutely nothing. There excuse is you need to contact the person yourself and you must be online 24/7 for 48hours to request a dispute like people don't have lives and haven't been online for a few days. There greedy, they will susp...end your account if you exchange info without paying them, but dont suspend scammers and offer no help in getting taskers get their pay. I'll be in contact with some News outlets to show awareness to other taskers and I see there's plenty of people already Airtasker is allowing taskers to not be paid. Reach out, social media is gonna have a blast with these greedy pigs
Fees are to high
Fees are to hight and its hard when you have to supply materials we are loosing jobs cause the fees are to high but rather then that its a really good app
What a waste of a day and my time!!! Never again Airscammer!!!
I booked a removalist through Airtasker, confirmed the move, reconfirmed the evening before and arranged to have the day off work only to be messaged by the removalist saying 'a last minute thing has come up and can I do it tonight?' I refused and thought I'd give Airtasker another go and had a number of Airtaskers wanting the job. I accepted the offer from one who said he would pick up at 11:30 this morning.
A while after agreeing to the 11:30 pick up time I'm still waiting and last word was it would be sometime after 1pm!!!!
This is what hap...
Filled with Con-Idiot Taskers
Posted my first job after registering - Had a response by a Tasker an idiot of a human ! unsure why product review doesn't allow to name these Con-Taskers to warn other posters . I have de activated my account not worth a penny to spend on the quality of taskers listed here ...
Pure rubbish the Taskers know each other and bully given a chance ! They try to pass on their fees to posters seperate to the bid price ! Morons that is your investment to do business via Airtasker platform
Posted for a pick up and delivery and gave a dead line .. this guy had 5 days to cancel so I could pass the job on .. assured me the night before he was coming ..
NO SHOW .. poor form !
[Name Removed] .. thanks for nothing
Questions & Answers
Adding credit card - Too many requests. Please try again later
I'd like to hire and airtasker.
I'd like the airtasker to pickup and pay for items he needs for the task.
Is there a way I can pay the airtasker for the items thru airtasker either before or after the task
WITHOUT airtasker taking a percentage of the cost of the items?
Well no, I think that Airtasker is a broad plat form, that needs that percentage of money, to offer, all of there extra services, and you would simply pay, after the task is complete, for no confusion regarding payment, re job completion you see, thus task done, here's your money, I'm happy, and so am I, good reviews, better percentage, great, done. You may need to Have set some money aside, re task of a percentage regarding them to be able to start a job, if there, down on there economy, side of things, in order to get it up and running, but than you run the risk of possibly losing the initial.
Regards Chris O.
Hi Barry, thanks for your query. Payment for materials and other purchases on behalf of the Poster can be reimbursed directly by Posters and are not to be added to the task price. You can let the Tasker know that payment is needed upon pickup of the item. You can then arrange to reimburse them when they deliver the item to you. Please also remember to release payment for the task on the platform only after the job has been completed.
For more information about payments on Airtasker, please see:
Hope this helps!
I have just "deactivated" my account on Airtasker, to use their term. Can Airtasker assure me that this means my credit card has been deleted?
Hi there, so that our dedicated support team can assist you, please send us a request by visiting this link: https://support.airtasker.com/hc/en-au/requests/new
They will respond as quickly as they can and typically within 24 hours.
Get an answer from our members and Airtasker representatives
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