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Alannah Hill
Terrible customer service. Would never shop here again
Ordered a product online. It went on sale the next day. I emailed and ask if I could get the sale price as I had just purchased it the day before and it hadnt even shipped. It took them days to get back to me and informed I couldn't get the sale price but then also proceeded to tell me the product would be on sale again that day. I then asked if I could return my order, get the refund and repurchase it at the sale price and was told no.
What a joke. As a first time customer I will never shop here again. I understand pricing can change but a bit of a joke they won't even honour the price change that happened with less than 24 hours of my purchase.
- 3 reviews
- 1 like
Beware of shopping online at this store
Ill-fitting, poor quality fabric, frustrating and incredibly unresponsive for information and returns. They simply do not care. I have seen a marked deterioration in both the range (most of it is just the same styles rehashed with different details) and quality. Incredibly hard to exchange and you will only get a revolving door of online credit and rubbish clothes. I have basically lost 600 bucks.
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Details
| Category | Online Shops, Footwear Shops & Brands and Clothing Shops & Brands |
|---|---|
| Labels Sold | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Type of Footwear Offered | Casual & Dress Shoes |
| Clothing Type | Formal / Cocktail, General / Everyday and Office / Businesswear |
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