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Alannah Hill

Alannah Hill

2.0 from 44 reviews · View Statistics
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Reviews

1.9
12 reviews
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gee gee
gee geeGreater Melbourne (Outer), VIC
  • 7 reviews
  • 5 likes

Down HILL

published

Clothing very small fitting, very cheaply made. Shoes are smaller than normal sizing. If you are a 38 shoe don’t expect it to fit... you will definitely need 39. If you are 10 or 12 in clothes ... forget it, you will be a 14. Also customer service was not at all helpful. Sorry Alannah Hill you have lost me.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Liz
LizGreater Melbourne (Inner), VIC

Terrible customer service. Would never shop here again

published

Ordered a product online. It went on sale the next day. I emailed and ask if I could get the sale price as I had just purchased it the day before and it hadnt even shipped. It took them days to get back to me and informed I couldn't get the sale price but then also proceeded to tell me the product would be on sale again that day. I then asked if I could return my order, get the refund and repurchase it at the sale price and was told no.
What a joke. As a first time customer I will never shop here again. I understand pricing can change but a bit of a joke they won't even honour the price change that happened with less than 24 hours of my purchase.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Aisling
AislingSouth East Queensland, QLD
  • 3 reviews
  • Verified

Quality terrible. Better from KMart.

published

Ordered recently, quality of all items (5) was really bad. All polyester and not what I expected. Won't be back.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Tuli A.
Tuli A.Greater Melbourne (Outer), VIC
  • 4 reviews
  • 3 likes

The dress online looked beautiful but ended up being a cheap looking dress

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
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Ydung
YdungSydney, NSW

disappointed with the products I always love

published

ordered and waited for a month without any notice of the products unavailable. Called several times and they said that the products were unavailable. However, the same products still online for sale. So disappointed with this. Don't ever want to buy from them again.

Product Quality
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Ydung
Ydung
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The worst - An insult to the namesake Alannah Hill.

published

This was an iconic brand like no other, the quality of the dresses now is shameful, cheap fabric, write to customer service and they simply don't care, the name was synonymous with quality, from start to finish there is no quality anymore.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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  • Verified

Design is boring

published

I do hope the real Alannah Hill is back. It's a shame the brand still carries her name whilst the design is nothing of her. The design is so generic and keep repeating the same exact thing on different prints only. The cardi that is used to be the staple of the brand is so boring now. Bad customer service too, they never response back to emails unlike before. I feel that the brand is barely surviving nowadays.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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PPL
PPLSydney, NSW
  • Verified

Poor quality, worse service, no refund!

published

Absolutely appalling service. Refund policy is a joke for online purchases. Do not buy anything online during sale - they will not refund the money. They give you store credit with 3 months validity. Online customer service is probably the worst I have experienced in recent times. Poor quality product, wrong size, poor service and no refund = recipe for disaster and downfall!

Chatswood store provides fantastic service. If you want to, go buy from this store.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear
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