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Alannah Hill

Alannah Hill

2.0 from 44 reviews · View Statistics
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Reviews

2.9
8 reviews
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Hit & Miss but great when it's a Hit

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing True to size
  • Product Appearance As advertised
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emetai
emetaiAU
  • 3 reviews
  • 1 like
  • Verified

Happy with my purchase.

published

I bought 5 items from the online store, ordered on Tuesday and it arrived on Wednesday the following week. Everything was in a single soft packing slip, wrapped in tissue paper, it was a bit crumpled but otherwise unharmed. There was also no signature required for the package which surprised me because it was a costly purchase and I would have been pretty annoyed if porch pirates got it (a problem in my area) - I would happily pay more for better shipping.

The products were beautiful and fit perfectly - just how I imagined.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing True to size
  • Product Appearance As advertised
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Kiwi Ruth
Kiwi RuthGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Cocktail Dress

published

I went to the Alannah Hill shop at Eastland today. It was the 1st time I had visited this shop or purchased this brand. I was served by the mist delightful and helpful young lady. She was helpful in getting me to try on numerous dresses and nothing was too much trouble. She was cheerful and friendly but also knowledgeable and professional. What an asset this young lady is to your business. Cheers Ruth

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing True to size
  • Product Appearance As advertised
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Lisa
LisaSydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

Love the clothes, Pity about the service

published

I've received my order which I love all the clothes just 1 dress doesn't suit.
I've been trying to contact via email and telephone today to receive a return authorisation number for the 1 dress, however, no body has responded all day. Even contacted the Sydney QVB Store who gave me a different number to call.. tried that and the number isn't even connected! Leave for a 5 week holiday overseas on Sunday and now stressing that I'll be stuck with a dress I won't be able to return when I get back.(unless of course, I travel 1 hour to the CBD tomorrow and hope there's something in store I can swap for as they won't refund or provide a credit). I agree that the 3 months validity for a credit voucher is unacceptable.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing True to size
  • Product Appearance As advertised
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Kim
KimFar North Queensland, QLD
  • 2 reviews

Happy with service

published

Purchased online, returned requesting size change. Received voucher for online use only expiring in three months as product not available. It was still in stock and upon contacting Alannah Hill they apologised and made arrangements to send the exchange item. Very happy, worked out well

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance As advertised
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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear
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