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Best of the Best!
I recently purchased a property which come with an Albatross pool. Having never owned a property with a pool, I felt very much out of my depth by the time the property had settled. I decided to call the team at Albatross and was blown away by their support, encouragement and ability to get the job done. Albatross Operations Manager (Peita) was able to guide me through what needed to be done over the phone with no fuss whatsoever. In addition to this great service, Ben who oversees the team at the Warrandyte showroom took the time to show me how...all the pool equipment operates and provided me with the necessary chemicals to get the pool looking how it should. I cannot speak more highly of the team at Albatross and their high quality service and support. You've found yourself a long term customer in me. Many thanks.
The Gold Standard
- Take pride in their work
- Genuine + good people
- Very respectfully
- Well run company and healthy culture
- Manage expectations very well
- Would recommend them everytime
- Well organised
- Established history
We Love our Albatross Pool
Got 5 Kids. Dug a Hole. Bought a Pool Kit. Installed it 13 years ago and had a grouse time till my liner split, I'll be calling Justin for help.
My little piece of paradise
This is the third summer we are using our pool. I have been very happy with my Albatross pool. I visited other pool places but people were not too helpful. Justin was very helpful and understanding since I was having a really rough time in my life before my pool construction started. Albatross also connected me with landscapers and they did amazing job. We really enjoy our pool. Water quality is excellent. My family members have a sensitive skin but haven't had any reactions when swimming in the pool. Janine and Molly at the pool shop are alway...s helpful and have time to explain the best way to look after the pool. I have also contacted the pool shop by phone and they have been more than happy to give advice. If I was to build another pool I would definitely go with Albatross. Thank you guys, you are awesome!!
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Excellent service and value for money
After conversations with many pool retailers at the Pool and Spa Show, we choose Albatross as they came across as honest and trustworthy.
Our pool project was done in conjunction with a new home build. The later ran well behind schedule yet Albatross were understanding and didn't complain at any stage.
We're thrilled with the result - ideal size pool for our backyard and looks great. The end-to-end service couldn't be faulted.
Special thanks to Justin (Sales & Operations) and Geoff (Technical) who have offered excellent support throughout t...he process - particularly post-handover. As we are first time pool owners we had lots of questions regarding maintaining and nothing was too much trouble. Albatross Pools represent excellent value for money. I would happily recommend them.
Questions & Answers
Hi, I need someone to come out to check my pool. The clips have broken on the side for nearly 2 meters. I need someone to come assess it ASAP. Any help?
In Taylors Lakes
Hi Janice, thank you for reaching out, no problem at all. The only McBride we have on record is in Eltham, with this in mind I am going to need some more information from you to organise the repair. Due to privacy, please don't send your details via this website. Could you please send through your information via a secure form at https://support.albatrosspools.com.au/submit-a-support-request/ alternatively, you can call us on 03 9870 3011. Thank you, Peita - Albatross Pools
I'm looking to buy or get a quote from your company. I read all the reviews and there is about 25% of unhappy customers. Is there any way I could call and or see some pools in your customers back yards before i go ahead or also why don't you contact some of your older pool customers and get them to put up a review?
Hi Quinton, thank you for reaching out, that is no problem at all. We can put you in touch with long standing Albatross pool owners and you are also more than welcome to visit our Display Centres located in Dandenong and Warrandyte if you would like to see our product in person (some of our display pools will be 50 years old next year). To protect your privacy, could you please send your contact details through to my email which is email@example.com. Thank you too for your recommendation regarding reviews, many of our customers usually choose to share their reviews via Facebook and Google instead of ProductReview. Looking forward to speaking with you, Peita Otterbach, Albatross Pools
Hello. Are you able to replace onground pool liners? For we would like a quote.
Thank you Jason
Yes the liners are replaceable. You'll need to contact Albatross who can provide you with a quotation as there is the basic range of liners & then there's a premium range.
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