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Albatross pools - a great all round experience.
Our experience with Albatross pools has exceeded expectations. Right from the very first enquiry to our ongoing maintenance relationship, everything has been done according to promised timelines and (very reasonable) price. Every single person has been easy to deal with and knowledgeable in their field. Furthermore the team communicates well between themselves, providing us with clear and consistent information that turns in to action. We are completely delighted with our new pool. We would not hesitate to recommend Albatross Pools to anyone considering a new pool.
Sue Rosenhain and Rob Meates
Reliable, consistent, everyone has done what they said they would when they would for the agreed price.
Our pool installation was completed earlier in 2014 and we are very happy with the final result. Our experience of Albatross Pools has been extremely positive from the first visit by a member of their sales team to the final handover…and beyond. We have found all of the Albatross team to be professional, very considerate and flexible adapting to our changing needs as we progressed through the pool build process. We have no hesitation in recommending Albatross to anyone looking for an in-ground pool!
Cate and Andy, Research
Professional service, flexibility to match our timescales, courteous staff
Great job once again!
Albatross have just completed their second pool construction for our family and once again we are very happy with the result. Everyone who has seen our new pool and the surrounds have commented on how amazing it looks. After selling our house with the first pool it was an easy decision to once again engage Albatross to build a pool at our new home. The flexibility of the system meant we could have exactly the size and shape of pool and spa we needed for our small backyard without the expense and time of a concrete pool construction. We remain m...ost impressed with the way that the team respond to questions (and there are many!) and to any hurdles that pop up along the way. Time and time again we hear that it's the way companies respond to difficulties that lets them down. We have never have found the team at Albatross to be anything other than extremely prompt, helpful and patient from design stage through to hand over (including dealing with any issues of which there were few) which make them and the gorgeous pools they build very easy to recommend to anyone that is thinking of putting in a pool.
Made a wonderful difference to our home.
Albatross Pools had to work through some considerable problems during construction, but these were always overcome in a practical manner & with good grace. After this initial delay the entire construction phase went smoothly. Since then, their advice has always been accurate & helpful. The staff in their pool shop was always pleasant - even remembering my name. I live 50kms away but if I lived closer to the shop I would go nowhere else for supplies.
I have no hesitation in recommending Albatross Pools to anyone considering their services.
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We recommend Albatross
Our pool was finished two weeks ago and we couldn't be happier! Just in time before Xmas the kids keep telling me! Albatross were great to work with from start to finish. From the tradespeople to the people in the office, everyone was very knowledgable and helpful every step of the way. Two of our friends have an Albatross pool and now so do we...we would recommend Albatross Pools to our family and friends.
Reliable, helpful, good product, honest,
Second Albatross Pool and still delighted!
Albatross has now built two swimming pools for my family and I wanted to take this opportunity to say a very big thank you to all involved! Everyone from the sales consultants through to the construction crew have been an absolute delight to work with. Nothing was ever a problem and if something did crop up, it was fixed immediately! When we built our first pool, like any new pool owner I’m sure, we were forever calling head office with questions but they were always patient and helpful. We were so happy with our first pool and the dealings wi...th Albatross that we decided to put in another Albatross pool in our new home. Our first pool was roughly 12 years old when we decided to move and it looked just as good as the day it was finished! Now that we have three teenage boys, we have gone with a much bigger pool and opted to go with a fresh water pool instead of salt as one of my boys has developed eczema. Now that we have had two Albatross pools I believe we are more than qualified to recommend this company! Professional, reliable, experienced, helpful, patient, honest, good quality product, brilliant service... Nothing even after 12 plus years!
Dig your own pool it will be easier
Service was rubbish from start to finish, hard to know where to start.... Delayed start...Tradies who can't read their own quote.....tradies who don't bring their own tools despite claiming to have installed thousands of pools....pool leaked like a sieve.....Bill sent before the pool was usable and had to be ordered to attend to make good on faulty workmanship by VCAT..... Hire someone else or end up like us hiring someone else to fix it afterwards !
warranty, service, time frames, quality of workmanship, finished product.....not fit for your worst enemy
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