Nice result, looks terrific, used just as we had hoped for
We only looked at Albatross as their display centre is at the top of the street. We had a number of visits and finally had enough information to make a decision on the specifications. Staff were helpful and knowledgeable and were patient with our many questions. We wanted the pool to be 3 metres from our living areas, full north-facing, have fresh water and a black liner and retro-fitted into a deck. All catered for. Unfortunately not as big as we wanted, as there was some hidden concrete which added time and cost to the job, most unfortunate. ...Still, the pool gets heaps of use, is warm and fits beautifully with our home. Next time we will have a bigger one thanks. Albatross also came back to clear dried excess concrete left by the concreter they used. This was appreciated, but leaving the concrete in the first place was not. Make sure you keep calling until they come back to collect it. We are still finding concrete pieces in the garden, which is less than ideal. Calls can take a fair while to be returned, so don't expect an immediate call back. Overall, happy to use them, patient, knowledgeable, a good product, just keep pushing for the clean up to be done.
Questions & Answers
Hi, I need someone to come out to check my pool. The clips have broken on the side for nearly 2 meters. I need someone to come assess it ASAP. Any help?
In Taylors Lakes
Hi Janice, thank you for reaching out, no problem at all. The only McBride we have on record is in Eltham, with this in mind I am going to need some more information from you to organise the repair. Due to privacy, please don't send your details via this website. Could you please send through your information via a secure form at https://support.albatrosspools.com.au/submit-a-support-request/ alternatively, you can call us on 03 9870 3011. Thank you, Peita - Albatross Pools
I'm looking to buy or get a quote from your company. I read all the reviews and there is about 25% of unhappy customers. Is there any way I could call and or see some pools in your customers back yards before i go ahead or also why don't you contact some of your older pool customers and get them to put up a review?
Hi Quinton, thank you for reaching out, that is no problem at all. We can put you in touch with long standing Albatross pool owners and you are also more than welcome to visit our Display Centres located in Dandenong and Warrandyte if you would like to see our product in person (some of our display pools will be 50 years old next year). To protect your privacy, could you please send your contact details through to my email which is email@example.com. Thank you too for your recommendation regarding reviews, many of our customers usually choose to share their reviews via Facebook and Google instead of ProductReview. Looking forward to speaking with you, Peita Otterbach, Albatross Pools
Hello. Are you able to replace onground pool liners? For we would like a quote.
Thank you Jason
Yes the liners are replaceable. You'll need to contact Albatross who can provide you with a quotation as there is the basic range of liners & then there's a premium range.
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