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Albatross Swimming Pools

Albatross Swimming Pools

3.9 from 32 reviews · View Statistics
See the Best Pool & Spa Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Albatross Swimming Pools

Reviews

  • Value for Money
    5.0 (5)
  • Cleaning & Maintenance
    4.8 (5)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes (0) · No (5)
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Reviewer Photos & Videos

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Brent C.
Brent C.Greater Melbourne (Outer), VIC

Best of the Best!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
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The Gold Standard

published

- Reliable
- Accountable
- Take pride in their work
- Genuine + good people
- Very respectfully
- Well run company and healthy culture
- Manage expectations very well
- Would recommend them everytime
- Well organised
- Experienced
- Established history

Value for Money
5/5
Cleaning & Maintenance
5/5
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Steve
SteveGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 1 like

We Love our Albatross Pool

published

Got 5 Kids. Dug a Hole. Bought a Pool Kit. Installed it 13 years ago and had a grouse time till my liner split, I'll be calling Justin for help.

Value for Money
5/5
Cleaning & Maintenance
5/5
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My little piece of paradise

published
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Value for Money
5/5
Cleaning & Maintenance
5/5
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Clinton
ClintonGreater Melbourne (Metropolitan), VIC

Excellent service and value for money

published
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Value for Money
5/5
Cleaning & Maintenance
4/5
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Linda
LindaMelbourne

The best customer service

published
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Kathy
KathyMelbourne
  • Verified

Very poor customer service

published
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Kathy
Kathy

Peita, thanks for the call and it was very productive. Appreciate your understanding and effort to resolve the issues. I look forward to the completion of my pool, and my next project with Albatross!

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Fowler
FowlerOakleigh

Love my 10 year old Albatross Pool!

published
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Not a good experience

published

My experience has been not a good one with Albatros. The original quote blew out by thousands and they suggested a filter which did not suit the pool. I was also advised to get heating which has turned out to be a complete waste of money.
On completion they also added some 'unforeseen costs' so be very clear and careful at contract stage.

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Melanie
MelanieMelbourne

Terrible Service

published

I attempted to get a pool quote from Albatross by visiting their display in warrandyte. There I was advised that someone would need to come to my site to quote so I provided all my details so this could happen. When no one called me I rang them, however no one answered (and no messagebank!). I then messaged on facebook but no one replied to my message. Finally tried again in person at the pool and spa show where the man was very apologetic and assured me someone would follow up (no one did).

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Damien
DamienMelbourne

Liner of pool covered by disgusting stain

published
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Damien
Damien
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Do Not Buy Through Albatross Pools!

published
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Tim
Tim
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Happy pool owner

published
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Great company to work with - just what we had hoped for

published

We found the entire process seamless. We had heard horror stories of hidden and unexpected costs involved in having a pool constructed. We experienced none of these with Albatross. We found the staff extremely helpful throughout the entire process, taking the time and effort to tailor equipment to suit our needs and specific logistical requirements enabling us to be extremely satisfied with our pool (and ancillary equipment)

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Great company, great product

published

The construction of our pool went off without a hitch. The entire process was great and we found all the staff fantastic to deal with. Brian was great during the sales process and once we got underway, Justin and his team were very professional and delivered exactly what they promised and on time. We could not be happier with the end result and after hearing some of the horror stories involved with construction of pools from other companies, I highly recommend Albatross pools.

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Questions & Answers

Janice McBride
Janice McBrideasked

Hi, I need someone to come out to check my pool. The clips have broken on the side for nearly 2 meters. I need someone to come assess it ASAP. Any help?
In Taylors Lakes
Thank you
Janice

1 answer
Albatross Swimming Pools
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Quinton G
Quinton Gasked

I'm looking to buy or get a quote from your company. I read all the reviews and there is about 25% of unhappy customers. Is there any way I could call and or see some pools in your customers back yards before i go ahead or also why don't you contact some of your older pool customers and get them to put up a review?
Regards
Quinton

1 answer
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Jason plumridge
Jason plumridgeasked

Hello. Are you able to replace onground pool liners? For we would like a quote.
Thank you Jason

1 answer
Pete & Jenn
Pete & Jenn

Hi,
Yes the liners are replaceable. You'll need to contact Albatross who can provide you with a quotation as there is the basic range of liners & then there's a premium range.

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