I put a refundable deposit on what I thought was a great car. The photos were of a different car that they were selling. If I didn't ask for him to send me an email saying I will get my refund back if I'm not happy with the car I definitely wouldn't have. He ignored my calls for days until I contacted fair trade and 5 weeks later finally received my refund.
The salesman is not about the customer but about money. No compassion. No feelings. Do not buy a car from here unless you want to spend the same amount again on repairing it. If you must deal with them- get everything in written proof
One Of The Better Auction Houses In Sydney
Read the reviews and felt compelled to add comment. I've bought about 12 cars (for family and friends) in the last 15 years from Alliance and overall the service and vehicles have been really good. Obviously some buys were better than others and I've mainly purchased following inspection on weekends when you can take the cars around the block at least. I cannot buy a car without driving it. I'm reasonably savvy with cars but I've been assisted by the salesmen (if you ask) who even recommended I not buy certain cars. Alliance seem to turnover their salesmen a bit (just when you get to know them) and it's great to see the old heads during my regular weekend inspections (my therapy). Happy buying.
An honest un-biased review.
I was searching a car on Carsales which was listed via this Auction place.
I rang up the salesmen, I spoke to [Name removed]. I asked him the following questions.
"Can you provide a mechanical inspection form"
"Can you provide the spare key"
"Is the car modified in any way"
Basic questions as anyone would ask, all I got replies was
Sold me a defective vehicle.
I was sold a defective vehicle, promised a three month warranty that didn't eventuate, treated like I didn't exist after paying for the vehicle. [Name removed] also lied to me about bidder registration fees after the car was advertised on Carsales.com.au. Shady operators - steer clear.
Bought 2 cars and sold mine at Auction.
Very easy to deal with and I was so happy with the deal I got on the hilux I bought off them, that i put my wife's car through an auction and bought her a new car also. I got very close to the price I wanted for her car and saved a heap on what dealers were selling 2012 Klugers for. I will use them again when the time comes to upgrade.
As for the comments above about things going missing etc, it is clearly stated that the vehicles are left at your own risk. The salesman told me this from word go and also it is on the contract I had to sign. ...As for warranty, once again it is clearly written on all documents and even signs on the walls. I bought a motor bike from a auction in Newcastle and it was the same. Auctions have no warranty. But this is all made clear before you buy so I don't understand why people give bad reviews when it is all stated before purchase.
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