Value for Money
Its good cover and had peace of mind. I only used GP once and it was smooth experience.
I wish it could include Remote GP Assistance as well, which would porvide more value
I was with this insurance last 2 years Its cheap but waste of money, claim process taking ages.... please dont take it .terrible experience tgay saying 72 hrs to process snd giving the answer but thats fake.
Cheap and best for over seas resident , no gap fees to pay. Recommend by friends and I recommend to other friends they all having positive feedback. Good customer service no trouble to claim.
Great customer service
I bought this for my mum, who visited me for 4 months. Luckily didn't get a chance to use it, but the whole experience of applying online and cancel policy are super easy and quick, I was amazed by the whole customer service system. Definitely will use allianz again for her next visit.
Very helpful... and great customer service.
Good value for money. Easy to apply and access. Great assistance from the team. Flexible and supportive. Easy to understand. We will using it more often. Thank you so much
Value for money
compared with other providers value for money. Easy to understand forms to coplete and friendly and helpful staff. Claimed few times did not have much problems. Well known amoung medical profession.
Excellent service and hassel free claim process makes it easy, very convenient to use.
I bought for my mother who has visited us for 6 months. No regret to choose Aalianz over other insurance Co. Wishing Allianz Team to keep their service at best.
Using for first and last time!!
Don’t get sucked into buying this policy. Firstly, the cover doesn’t start for 48hours from the date you buy policy, secondly the payment is charged upfront and there is no refund on premium if its less then 30 days. Used for first and last time.
Very good, it covered almost my whole knee surgery, in general quite satisfied!
I can’t complain, in general the claims were quite easy and fast, they covered everything they said they will cover before i claim it. I recommend it and if i need it in the future i would have it again
Good but not the best
Below are my observations:
1) Setup of policy is easy
2) Never claimed in last 6 month so no idea about claim process (but have seen feedback from others here on this page and seems to have some issues for pre-existing issues)
3) No reminders for renewal / expiry (which is common for others things so not sure why its not available here)
4) No update to member where the policy has changed and so when we go for renewal online its not available
5) Have seen feedback here from others which says on the lines of "thank you for your feedback and will pass on for improvement", but nothing after that publicly here on the feedback website
I will wait for your feedback / update on this site publicly so that others can see how you handle feedbacks.
Syed Naeem Ul H.
Overseas health insurance
Purchased the overseas health visitor insurance for 4 weeks visit. Never had to use the insurance but reliablity of Allianz was reassuring. It was recommended by one of my friends and highly recommended.
Great products and reliable company
My son purchased my plan for my 6 month visit to Australia. We never had to make a claim, but the assurance of having coverage while I was abroad put my concerns aside. He has always used Allianz for his travel insurance needs.
Important and helpful service
This is almost my 5th time I'm taking insurance with Allianz I've always been happy with the service and ease of dealing with them every time.
Claims process is quite easy as well
Got visitor plus for my mother's visit, was easy to set up and very good value for money. For GP visit went to one of the medical centers listed on website, no out of pocked expenses. Claim was easy to lodge and resolved faster then expected.
Excellent Visitor Cover
Being in the insurance industry for the last 16 years. This is the first time we had insurance cover with Allianz Global. The cover was very easy to set up and the price was very reasonable. For now on, we will be using Allianz Global for any OVHC.
Good for visitor.
But basic cover Has less benefits and expensive for visitors.
Basic cover should have ATLEAST local GP coverage.
I hope they will add few visit for local GP IN BASIC COVER
Excellent service. Quick and easy. Highly recommended.
Excellent service, no fuss. Quick and easy short term insurance. Quick customer service and response. Good communication and fast response to changing cover. Highly recommended for elderly travelers visiting Australia.
I have take the services twice for my parents...no hassle, affordable and a lot of clinics accept it and you can go literally cashless.one thing to look out for are the time bound exemptions .
good price & services
the policy was good value; it was easy to set up;
I got my parents a year OVHC; very reasonable price, I can get my parents here without paying too much; the services are good; and refund is easy if the service is not used.
Great and quick service.
Policy had a great value. I have lodged a claim and in process. I got insurance for last two months and i am happy to get it with Alliance global Assistance
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