Allianz Global Assistance Overseas Visitors Health Cover (OVHC)

I was very upset, when I come to know that there is no suspension of policy allowed in allianz. At the time of taking the policy policy number: 6136750. for my FATHER- nobody told me about that. Now I come to know I need to continue paying the premium of the policy to avoid the waiting period as my father will be overseas as no suspension allowed. policy number: 6136750.
Not happy with the tricks allianz did with me, as i need to pay the premium even if my father will not be here. One of my friend has BUPA - COVER for his father and he suspended the policy and continue when his father is back.
This way ALLIANZ will loose all future customers and existing one also

I paid for nearly a year my visitor health cover which I made barely 3 claims with extremely delays in the money refund about a month waiting,blast week a got a call from one of their awfully mannered costumer service telling me they won be able to provide more awful service as Im a visa dependant and I need to convince my partner to pay for it too that I could take my money and go somewhere else ,is this even legal to being treated like this I feel scammed .also the money rebate it's not even worth it so save your money and travel

Thanks, did not want to use insurance though I have to have a visitor cover -a visa condition. Just a another way of making tourists spending in country, no value

Not value for money. Stayed for 8 months. Most of the ailments are in 12 month waiting period for Visitor visa which is max 12 month stay. I see this is as dodgy as no one met this condition.

Value for money and easy to set up. Will select the same for my parents next visit too.
The lady who helped via the phone was really helpful and efficient to set up the account..

Easy to set up insurance. Resolve the claim efficiently, responding quickly. Nice staff there help you out. Feel worthy to purchase it from allianz. Good experience so far with allianz.

Value for money Was satisfied with the Insurance cover I got Alll well wont and I went away without any wrong with my health Will choose again if I have to visit Austria again Good staff Very helpful Thanks

I visited them at their La Trobe on campus office for some claims and met Oshc rep Vaibhav, he helped me in processing my claims and explaining about the policy.

One claim has taken over 8 months to be paid and is still not sorted despite multiple calls and emails to the company. Each staff member gives conflicting information and doesn't help with the problem.

Ages for call response, then pay FIRST and claim later. Whats covered? Ask your doctor!! Really!!! Had to cut short visit and rush back home for treatment taking radiology & lab request with him. Omg!!!

My girlfriend visits Australia often, usually for 3 months at a time. We have taken out a policy with Alianz a number of times and have yet to use it. Maybe you should offer a discount at the end of policy for people such as us!

very helpful and I always use it everytime I was in overseas (Australia) . Quick response when call Allianz for terminate. I will recommended to all my friends and family . Easy to set up

My dad had an eye surgery cost 6 thousand dollars, they only paid one third of the amount for us. Plus they keep asking for all sorts of documents here and overseas to proof it's not a fraud. So fed up with them after all these.

The coverage is of good value and superb quality of service. In addition, it is very flexible when I need to terminate. The phone service is easy to access and communication is comfort.

Yes it was of good value .worth spending and it was very easy set up. Customer service team was very helpful.
No didn’t made any claim
I am using it for a year

I've just paid insurance charge for last two years but haven't got a chance to get any service. Thanks to god for keeping me healthy. But I can tell that Allianz is a good company from the fact that a friend of mine who was hospitalized in Footscray hospital got all his surgery cost recovered within a two weeks of time. And it also has a lot of pharmacy associated with it where my friend got free dressing service.