Quick, easy and reasonably priced!
I have known Allianz even before coming to Australia and they are reliable. I am a firm believer of insurance. The application was fast and easy, no issues. Reasonably priced too!
Quick to arrange, confident with the choice.
My insurance was purchased on line each time. It was quick to answer all the questions and very quick to obtain the insurance document itself. I have used Allianz perhaps half a dozen times. Good value each time
Does the job
Didn't need the insurance as had no issues traveling. Insurance was respectably priced. Allianz employee David Lynch in Newcastle was very helpful answering questions, as well as suggesting the snow-sports add on.
Easy to use,
Policy was easy to set up.
This is the third time we have used Allianz.
I use Allianz because it is well set up and I know what is insured and how much it s insured for.
Very user friendly.
I felt cheated out of my money
I bought the insurance for my visiting mum on a Friday evening (31/1/20) and decided to cancel it on Sunday morning (2/2/20) because she no longer needs it. The insurance was only to take effect on the following Monday (3/2/20). I sent an email on Sunday morning and then called in Monday (the day it takes effect) to cancel it. They said they couldn't and did not give me a clear reason why. The insurance was not used... there was no time to use it. I feel cheated out of my money.
all went well
Policy value was good after discussing my various conditions to travel. Used his company twice in the past two plus years. No problems on the trip that required a claim.
Quite happy with your service , this review is because you asked for it.
The value was good , easy to setup , Did not have to make any claims .
I think we have used your service before without problems and also used your property insurance from to time
when insuring property ,have never been aware of any problems.
Aloha Travel Insurance
We went with Allianz for our travel insurance needs as we found the consultant helpful and professional. It was quick to set up over the phone and would insure with Allianz.
Great company to work with
We did not need to claim this trip but had incredibly good service when I had 3 claims out of 4 last trip. Good value offer - better value for money thank other companies.
Great price for full coverage
Good value For full coverage and peace of mind when travelling. I’ve used Allianz a couple of times I have never lodged a claim and will choose Allianz if I get to travel again
It was ok to cover all the basic needs in case something goes wrong. It is great to know that you are covered. Must have one when travelling overseas, for peace of mind and sense of security as you dont know what can happen in a foreign land.
Very good value! Dentist expenses were all covered! 2 weeks later, I got my money back! It was easy to claim online! It was my first time with Allianz and not the last!
Simple and easy process and friendly staff. Product was very convenient and suitable for my travel needs. Self sufficient and easy to follow steps made it easy to compel eye the process
Ridiculous interpretation of pre-existing condition.
Just finished a conversation with Allianz in which they advised that, in the case of one of the travelers in our group contracting the flu and having to cancel the trip, we would not be covered as it would be classified as a pre-existing condition??!! This seems patently absurd to me and, after relying on Allianz for many years (and never having to make a claim) we will be seeking cover from elsewhere from now on. I would be very interested to hear how they justify such a ridiculous interpretation of a "pre-existing condition".
RIP OFF -DO NOT USE THIS TRAVEL INSURANCE
I tried to make a claim and they didnt pay due to it being under the excess, i have never had to pay excess for a travel insurance claim for a dr, i will not use this service ever again RUBBISH
The plan suited my requirements perfectly at a perfect price.
This is the second time I have used Allianz and I have not been disappointed. I didn't need to make a claim this time but did the first and the process was so effortless I knew I would use them again.
Very competitive price and service was outstanding
Purchased a travel insurance policy online prior to flying/cruise, it was easy to get and price was very competitive. It just so happened that I got sick for a few days into the cruise and had to visit the mediacal team onboard. When I got pack home I lodged a claim online, uploaded the required paperwork and my claim was setlled within a few days. Cannot fault Allianz Travel Insurance and would recommend them to everyone, thank you Allianz Travel Insurance.
What a waste of money
The representative could not tell us whether our situation would be covered by our policy. He repeated that everything was stated in our policy if I wished to review it, but when I asked about its application to our circumstances, the representative said that he didn't
know and that we would have to wait 5-7 business days to find out from the claims department. Consequently, the representatives appear to be incompetent and the plans offered are a waste of money.
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