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Allianz Worldwide Care

Allianz Worldwide Care

1.0 from 8 reviews · View Statistics

Reviews

1.0

1 review
5
(0)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Claim ApprovedYes · No (1)
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John
JohnMelbourne
  • 3 reviews
  • 3 likes

Inept claims officers

published

Extremely dissatisfied with their service. I hold a policy that includes coverage for Periodontist work. Following work performed by a Periodontist and information submitted to clearly demonstrate that the work was periodontics they rejected the claim stating it was standard dental work. Within Australia we even have the benefit of suppliers assigning codes to healthcare related work. This work fell under code 250 of the Australian Dental Association which can clearly be seen here to be Periodontist work: https://www.ada.org.au/Dental-Professionals/Publications/Schedule-and-Glossary/The-Australian-Schedule-of-Dental-Services-and-(1)/Australian_Schedule_and_Dental_Glossary_2015_FA2_W.aspx

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeYes
Plan CoverageHospital and extras
Coverage TypeSingle
Under 30No
Claim ApprovedNo
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