Inept claims officers
Extremely dissatisfied with their service. I hold a policy that includes coverage for Periodontist work. Following work performed by a Periodontist and information submitted to clearly demonstrate that the work was periodontics they rejected the claim stating it was standard dental work. Within Australia we even have the benefit of suppliers assigning codes to healthcare related work. This work fell under code 250 of the Australian Dental Association which can clearly be seen here to be Periodontist work: https://www.ada.org.au/Dental-Professionals/Publications/Schedule-and-Glossary/The-Australian-Schedule-of-Dental-Services-and-(1)/Australian_Schedule_and_Dental_Glossary_2015_FA2_W.aspx
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