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Reviews

  • Rates and Fees
    3.0 (1)
  • Job Satisfaction
    1.0 (1)
  • Timeliness
    1.0 (1)
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TLK
TLK
  • 2 reviews

Most painful international move ever

published
Rates and Fees
3/5
Job Satisfaction
1/5
Allied Moving Services
Allied P.Allied Moving Services

Hi TLK,
We are sorry to hear about your recent experience with Allied.
As I am unable to find you in our system, can you please email your details over to customerservice@alliedpickfords.com.au so we can investigate this further.

Merlo
MerloPerth, WA

Very Poor Service

published

Moved interstate. Sydney to Perth. 1.5 containers. Half of our stuff arrived the 2nd half arrived 12days later. The essentials box arrived with the 2nd load. We could not assemble any furniture without the nuts & bolts in the essentials box. During this period we had to sleep on the floor. Worse still our car that was promised to arrive on the 6th Jan 21, only arrived in the middle of January. This entire service was poor even though we paid extra for this period. We did not get our good on time.

Incentivised Review No

Disappointed- customer service was ok but poor logistics and damage to our property - do not use them

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services

Hi Nick,
I am sorry to hear about your experience. I would like to investigate this, can you please send me through your job details to customerservice@alliedpickfords.com.au and we will review this.

Nick Cassimaty
Nick Cassimaty

I’ve sent two email to your email account -customerservice@alliedpickfords.com.au - and want a call back this week before I go to the ombudsman for resolution

Dishonest and a lack of trust.

published
Incentivised Review No
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Avoid at all costs!

published
Incentivised Review No
Konara G.
Konara G.Launceston, TAS

Poor customer service and misleading pricing

published
Incentivised Review No
Anthony
AnthonySydney, NSW
  • 2 reviews
  • 1 like

Took over 3 months from Sydney to NZ, zero communication when I repeatedly contacted them.

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Cheryl
CherylSydney, NSW

Arrogant inflexible and not interested in working with our move

published
Incentivised Review No
Belinda
BelindaSydney, NSW

Terrible experience

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Belinda
Belinda

I sent an email to this address 2 weeks ago with these details and never heard back.

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Col Adam
Col AdamSydney, NSW
  • 2 reviews
  • 1 like

Do not use! No accountability, customer service or care (particularly the Sydney office).

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Col Adam
Col Adam

thanks, SYD2038849
Just to confirm, this derailment was not the tragic event resulting in 2 deaths, it was the freight derailment at Chiltern where fortunately no-one was injured

Col Adam
Col Adam

Guys, just checking in as it’s been a week - have you managed to review?
Thanks

Poor service and support,

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Dara B.
Dara B.Far North Queensland, QLD

Do Not Use Them - Property Damage, Non-Responsive Customer Service

published
  • Thumbnail
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Dara B.
Dara B.
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Friederike E.
Friederike E.Sydney, NSW

The careful...thieves. Items stolen, 6 months delay, bad communication

published
Incentivised Review No
Rahmanul R.
Rahmanul R.Northern Region, NSW
  • 2 reviews
  • 2 likes

Very bad service

published

Around 6 months back, we moved from Melbourne to Tamworth. We used Allied Pickfords' service for moving our furniture. We were supposed to get them in two weeks but it got extented to 3 weeks. When we got our stuff, we noticed the following things:
1. One leg of our coffee table was broken
2. Two big plastic boxes where broken
3. Big scratches on the side of oven and fridge
4. Broken shoerack
5. Ripped sofa cover in one side
We are never gonna take their service again.

Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Rahmanul R.
Rahmanul R.

Disgusting Service...Logistics, they don't know the meaning.

published
Incentivised Review No
Allied Moving Services
Allied P.Allied Moving Services
Tara S.
Tara S.

I have copied you on an email to Customs. Thank you.

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Questions & Answers

Bob L.
Bob L.asked
NSW, Girraween (Business Relocations Office)

My daughter is moving from Sydney to Tasmania her furniture will only fill half a container.
I believe she has to wait for the container to be filled before it is shipped.
With your experience on average how long will she have to wait for her container to be shipped to Tasmania I realise that you can not give me a definite time period I'm after an average.
cheers Bob Lubout

No answers
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Allied Pickfords NSW

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