- TAS, Hobart
Dreadful service, no care and no responsibility
Move from Perth to Hobart in Jan 2020
Worse move experience we have ever had
- Perth packers dropped a TV, pretended it didn’t happen.
- Hobart unpacker didn't assemble furniture as per contract, screws, and bolts missing from beds and furniture, didn't assemble furniture as per contract.
- TV that was dropped didn’t work, three months still no resolution or offer of compensation no replies to emails.
- Truck Driver tried to back-up our steep driveway after warnings not to, tore up and destroyed the drive, no compensation or even an apology, currently taking them to the small claims court in an attempt to recover repair costs....Tas Manager and Hobart Subcontractor are some of the rudest people I have ever dealt with, complete disregard for customers. Allied Pickford just ignores all communication at all levels and hopes the customer will just give up seeking compensation. Advice don’t use Allied Pickfords, they are anything but careful.
- TAS, Hobart
I am envious!
Having read the reviews about peoples experiences with Allied, I am sorry to say our interstate move was the worst ever. We have just settled the insurance claim some months after moving from Tas to Darwin. Tas receptionist misplaced our booking so being overbooked, the crew weren't happy to be rushed with the pack up of our three bedroom house. Constant complaints from the crew didn't help with the pack which took 11 hours to complete. The unpack was equally unpleasant. Broken and damaged items everywhere, they didn't want to unpack the boxes ...as per their contract and I copped an out of the blue mouth full of abuse from one of the Darwin crew because he had had enough. Called the manager who did nothing, not even an apologetic call back. Both my wife and I went out of our way to assist both crews offering cold drinks, coffee and biscuits and getting in and helping where we could. To be fair, the Tas manager, unlike the NT manager, was professional and sympathised with our issues however the crew really let him down at both ends. Having just completed the running around to get replacement values for damaged and missing items, I am very over Allied Pickfords and cannot recommend them to anyone.
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