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Allied Pickfords VIC (page 2 of 3)
VIC, Dandenong (Home Removals Office), VIC, Geelong, VIC, Campbellfield (North West Home Removals Office), etc...MackieSydney
- 2 reviews
- VIC, Geelong
- Verified customer
Would use them again
Interstate move Vic to NSW - 3 bedroom home. Staff very punctual, friendly, efficient and professional. However we were disappointed with their insurance company.
1 comment
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Review collected in partnership with Allied Pickfords
IsabellaKewSouthwest, VIC
- 9 reviews
- 11 likes
- VIC, Dandenong (Home Removals Office)
- Verified customer
Appalling treatment
My sister is legally vision-impaired. She requested Allied Pickford (AP) pack up her house, and then unpack her in the same suburb on 9 January 2017. AP verbally quoted her around $2100. Neither my sister nor her carer received a written quote.
On the day, AP packed only a few cupboards in the kitchen. I rang to query this and was emailed a written quote saying they would pack the kitchen and dining rooms only. I then pointed out they'd left several kitchen cupboards and the pantry still full, plus the garage. I insisted they come out aga...Read more
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MickSD
- 3 reviews
- VIC, Dandenong (Home Removals Office)
- Verified customer
Brilliant service all round
A few months ago I wrote a very long detailed review which has somehow vanished from this site. So here's the short version. We moved internationally a large house full of antiques and delicate items. We did a competitive bidding process between four companies and felt that Allied had the best combination of price and service. At every step of the way, they did a brilliant job. Excellent communication from Sales through to Logistics, high quality packing materials, polite hardworking load/unload crews, everything carefully packed, arrived and d...Read more
elivered on time and made the most of the container space in minimising our costs. That we had only minor breakages considering what was moved was nothing short of miraculous. We can be harsh critics, but in this case we have nothing but praise for the people at Allied Pickfords' Melbourne office.1 comment
Allied P.Allied Pickfords
Hello MickSD, Thank you for providing feedback and for choosing Allied Pickfords with your move. We wish you and the family the best in your new home.
Regards Allied Pickfords .
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Would definitely use again
4bed full house move from Vic to Qld. Amazing fast crew, well packed and no breakages. Fantastic consultant. Very professional.
1 comment
Allied P.Allied Pickfords
Hello Tam.
Great to hear that your move went effortlessly as planned. We wish you the best in your new home in Queensland. Regards Allied Pickfords.
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Great work ethic. Fast and easy to deal with.
2-3 bedroom house moving from.
Adelaide to Melbourne. Everything was done in great time. Workers were very easy to deal with.
1 comment
Allied P.Allied Pickfords
Hello Irene,
Happy to hear that your move to Melbourne with Allied Pickfords was a success. We wish you the best in your new home. Regards Allied Pickfords
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- VIC, Geelong
- Verified customer
Our moves
We had to move our 3 bedroom house contents plus shed bits a short distance in Heathcote, Victoria. The move was in two stages and involved storage and multiple drops. All aspects were completed effectively and efficiently from a time and duration perspective. I would like to take this opportunity to personally thank Mr. Graeme Harrison and his team for their professionalism, patience and outstanding customer service. Graeme went out of his way to assist and support our move. He is a huge asset to your organisation and I hope this is recognised and rewarded.
We will always use and recommend the Allied Pickfords and the Bendigo group in particular.
1 comment
Allied P.Allied Pickfords
Hello Wayne,
Great to hear that your move went smoothly as planned and the outstanding customer service provided by our Bendigo team. We wish you the best in your new home.
Regards Allied Pickfords.
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PomLaunceston
- VIC, Dandenong (Home Removals Office)
- Verified customer
Undue delay
I engaged Allied Pickfords to move my stuffs from Hong Kong to Launceston, Tasmania. My stuffs arrived Melbourne by ship on 27th June 2016. I was advised by the staff both in Hong Kong and at Melbourne that the custom clearance would take 10-14 days. After some calls, I was only advised by the Melbourne office on 14th July 2016 that the customs did not agree to release my stuffs as I did not indicate my exact address at destination. I amended relevant forms accordingly on the same day to provide my exact address at destination at Launceston. O...Read more
n 19th July 2016, the staff at Melbourne office informed me that the customs agreed to release my stuffs. Per e-mail communication with the staff at Melbourne office on 20th July, I was given to understand they were waiting on confirmation when my stuffs would depart Melbourne for Devonport. On 25th July 2016, I gave a call to the Melbourne office again who advised that my stuffs were on their way. They had to be sent by ship and then again by train from Hobart to Devonport. Today (27th July 2016), I gave a call to the Devonport Office. The staff advised, differently, that my stuffs are still in Melbourne as they have to wait for the container to be filled up (as my stuffs are not enough to fill up the container!). Whatever might be the reason, such conflicting advice as to the status of my stuffs is simply unsatisfactory. This is not to mention undue delay which causes much disruption to daily life. Moreover, I need to keep giving a call to check the status of my stuffs with no prompt update from the concerned staffs at the relevant offices.2 comments
Allied P.Allied Pickfords
Dear Pom, we are sorry to hear about recent negative experience with Allied Pickfords.
For us to follow up can you please email our National Service Delivery Manager - james.dickson@alliedpickfords.c... Read more
om.au with your details and so we can follow through on your comments.I am in contact with James.
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Caroline
- 4 reviews
- 2 likes
- VIC, Dandenong (Home Removals Office)
- Verified customer
Not the cheapest but efficient and reliable
We moved from Melbourne to Mandurah in WA. We found that Allied Pickford were not the cheapest but they were responsive to requests for information and constantly changing inventory (thank you Penny). The packing guys were quick and efficient and so were the guys who delivered the goods in WA. We decided against taking out insurance because it was expensive and everything arrived in one piece - no breakages - we were very happy. As I said, not the cheapest, but we would use them again. We also sent our car with their sub-contractor and, again, it arrived safely and on time.
1 comment
Allied P.Allied Pickfords
Hello Caroline. Thankyou for your feedback in regards to your recent move. We appreciate your time and wish you and your family the best in your new home in Mandurah. Regards Allied Pickfords.
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CGBGMelbourne
- 4 reviews
- 6 likes
- VIC, Dandenong (Home Removals Office)
- Verified customer
So far, so excellent - exceeded our expectations
I'll qualify this review by saying that we still have several weeks to go before our goods are due to arrive in the U.S. and I will be updating this review with the results from that part of the moving experience. I would also say that we put five different companies (including one self-pack option) through a pretty tough process to make sure we were comparing like with like. The gap between highest and lowest prices was considerable, several thousand dollars, so shop around but beware anything that seems too cheap - cheaper is not always bette...Read more
r in something as complex as an international move. We found the volume estimate from Allied to be on par with the other providers, they actually underestimated our volume but not by very much and a SMALL degree of variance is to be expected when estimating something as complex as a four bedroom house jam-packed with furniture, knick-knacs, clothes, camping gear etc. We ended up donating or excise as the price to ship a partial container was prohibitively expensive and made a full container look like a relative bargain. Our Sales Rep from Allied, Cameron, was genuinely attentive, we had several months from our first speculative quote and our final quote once our move was confirmed and Cameron was interested, responsive, punctual and professional (without being pushy or aggressive) even when the other providers had dropped us as not being "now" enough for them. Unlike many salespeople, once we had paid he didn't disappear from the picture, he still returned our emails and phone calls, and visited us during the packing and loading. Of all the moving company representatives we spoke to, it was Allied that felt like they had the most concern for the customer, not just the bottom line, and that their concern was genuine – not just to move a box from A to B, but to move people’s entire lives to a different continent. We are completely satisfied that had we gone with any other carrier, we would have been more over and we would of had to leave behind significantly more or pay thousands in excess shipping charges There is simply no way that any group of packers could have done a better job and fitted more in safely and without damage than Allied’s team. Those guys were incredibly careful with our things and with the house. To our current knowledge, not a single thing was broken during packing, and we know for sure that not a single part of the house was so much as scratched – not an easy accomplishment when bringing things down a tight twisting stair case. Most movers will put at least a hole or dent in a wall or two, but not these guys. We would not just rate the wrapping packing and loading as 10 out of 10, if it was possible to give an 11 out of 10, we would do that. The Allied teams (we had two different teams over the three days of our pack, wrap and load) were great people. They were not just polite for the first 10 minutes but remained polite and courteous and helpful for the entire time – even when the clock ticked past the time when you would think they should be knocking off after working flat-out for the entire day – they remained nothing less than a pleasure to interact with. They really took pride in their work and enjoyed what they were doing with great camaraderie. Everything was so nicely packaged that it will (almost) be sad to unpack at this end! There was no mess left behind and their use of packing materials (which were just as top quality as promised) created no waste. There was no sticky-tape on the floor, no iced-coffee cartons in the corner, no flakes from cardboard. If the truck carrying our container had crashed (which of course it didn't) I would be surprised if it would have resulted in any damage to our things. We set high standards in terms of what we expect from businesses that we choose to pay our hard earned money to and Allied has so far exceeded those expectations.1 comment
Allied P.Allied Pickfords
Hello CGBG, thankyou for your detailed feedback regarding your move. We wish you and your family the best on your journey.
Regards Allied Pickfords.
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- VIC, Geelong
- Verified customer
Victoria - Qld. move
3 bedroom house plus large storage cupboard loaded into container in Bendigo and transported to Brisbane for medium term storage. All aspects of time management were complied with and the staff were very helpful and efficient. This was our second move interstate using Allied Pickfords and we couldn't be more pleased.
1 comment
Allied P.Allied Pickfords
Hello Geo, Thank you for choosing Allied Pickfords again with your large move Brisbane. Best of luck in your new residence. Regards Allied Pickfords.
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- VIC, Geelong
- Verified customer
Good and Timely Effort
Equivalent of a 2-bedroom house move.
Moved from Geelong Victoria to Perth WA.
Move started and finished on time.
Some damage to 3 items and claimed on insurance. Not happy with the $100 excess on the policy as previous removal contractor did not have an excess amount on insurance.
Otherwise a good move by a professional removalist.
2 comments
Allied P.Allied Pickfords
Hello Col. Thank you for the detailed feedback regarding your move. We wish you the best in your new home in Perth. Regards Allied Pickfords
Some comment and/or action re my concern over the $100 insurance excess would be appreciated. I note removal insurance is an expensive item and you have In any case to work hard to get appropriate r... Read more
eimbursement for damage incurred by the removalist. Allied should note that their prime competitor did not impose an excess on damage occasioned on my previous move Regards. ColSimilar opinion? Write a review on ProductReview.com.au!
- VIC, Dandenong (Home Removals Office)
- Verified customer
Great professional service
We used Allied Pickfords to move the entire contents of our house interstate. The process was easy and professional. All queries and questions were answered in a timely manner and we were very pleased with both pre and post move services.
1 comment
Allied P.Allied Pickfords
Hello Stace, great to hear that your interstate move went smoothly as planned. We wish you the best in your new home. Regards Allied Pickfords.
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Excellent communication and service!
The move was good and I have settled in now. It was an interstate relocation, the move was completed in the appropriate time frame.
1 comment
Allied P.Allied Pickfords
Hello Matt.
Happy to hear you enjoyed your moving experience with Allied Pickfords. We wish you the best in your new home. Regards Allied Pickfords
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Excellent service.
3 bedroom townhouse to a two bedroom apartment! Melbourne to Sydney.
Start and finish as agreed - moved in on a Saturday as well. Very smooth and trouble free move.
1 comment
Allied P.Allied Pickfords
Hello Cracks.
Great to hear that your move went effortlessly as planned. We wish you the best in your new home in Sydney. Regards Allied Pickfords.
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Great service, very accommodating and hardworking!
We moved a 3 bedroom townhouse from Melbourne to Sydney.
The movers were delayed by several hours - we were the afternoon job which was meant to start between 11am and 1pm, but the team did not arrive on time. They were delayed by the morning job which was logistically difficult. They were however very apologetic and worked hard after hours to complete packing the container on a very hot afternoon.
2 comments
Allied P.Allied Pickfords
Hello Ruth.
Thank you for the detailed feedback regarding your move, we do apologise for the delayed start. We are glad the team was able to work through and complete your move.
We wish you the best ... Read more
No worries! Your packing team was amazing, they did a great job. If only I could remember the leader of the teams name! He had another team member called Jay, if there is an award for 'Team of the Yea... Read more
r' they deserve my vote! Very professional & hard working :)Similar opinion? Write a review on ProductReview.com.au!
- VIC, Dandenong (Home Removals Office)
- Verified customer
From the initial quote to the delivery of the container to the other side of Australia, great servic
19 meters of stuff that was in storage in Dandenong, Melbourne to Busselton, in the south west of WA, the other side of Australia!
Quote was accurate, contents well packed into container and the dates for delivery were as planned.
The young man at the unpacking process needs to have a few lessons on customer service. This is a age thing, but when offered a beer on a very, very hot day after work done, doesn't mean that he can help himself again to the fridge. Manners were not used. This is not a big issue, but rather an opportunity for some training.
1 comment
Allied P.Allied Pickfords
Hello Julie, Great to hear about your big move with Allied Pickfords went smoothly. Thankyou for the additional feedback regarding the customer service. We wish you and the family the best in your new home in Busselton. Regards Allied Pickfords
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Convenient
The move was a 3 Bedroom townhouse, interstate. The move started and finished on time but the pickup & drop off times were slightly optimistic.
1 comment
Allied P.Allied Pickfords
Thankyou for your feedback in regards to your recent move. We appreciate your time and wish you and your family the best in your new home. Regards Allied Pickfords.
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Professional no fuss move. You get what you pay for. Excellent.
4 Bedroom house, over a long distance Melbourne to Cairns. The occurred as per the planned times. The people concerned were friendly and proficient. Job well done.
1 comment
Allied P.Allied Pickfords
Hello Darren.
Great to hear that your large move with Allied Pickfords was a success. We wish you and the family the best in your new home in Cairns. Regards Allied Pickfords.
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Ups and Downs of moving.
I organized and supervised the move of 90% of our belongings from our large family home in Melbourne to Adelaide. (10% went into storage with Allied Pickfords.) I've moved numerous times between countries, and now interstate. I've used a few different moving companies in the past, including Allied.
With Allied Pickfords this time, I found that the crews all performed differently.
Big Down- packing crew in Melb. Few too many workers supplied for the task. Important box was a disastrous 'chuck in'.
Big Ups - loading crews out of Melb and for...Read more
1 comment
Allied P.Allied Pickfords
Hello Lisa, thank you for the detailed feedback regarding your large move. We wish you and the family the best in your new home in Adelaide.
Regards Allied Pickfords
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- VIC, Dandenong (Home Removals Office)
- Verified customer
Our trans Tasman move was smooth!
We moved from a 3 bed house in Vic to a unit in Tas. It all happened as scheduled. We were very well looked after which reduced the stress amidst kids and working interstate! In particular, we liked the extra detail with how to involve the kids and make their transition easy! We will use Allied again if required, and have already recommended them to friends.
1 comment
Allied P.Allied Pickfords
Hello Donna, great to hear your positive feedback in regards to your move, especially how our staff made it an easy transition for the kids. We wish you the best in your new home in Tasmania. Regards Allied Pickfords
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Allied P.Allied Pickfords
Hello Mackie,
Thank you moving with Allied Pickfords and your additional feedback on the insurance.
We wish you well in your new home.
Regards Allied Pickfords.