(1) We moved from Melbourne to Perth. Our move was kind of extra-large and two 20' containers were not sufficient for the entire shipment to go through. For reasons unknown, the date for the second pick up was changed from Thursday to Friday following day, which did cause us inconvenience because the second container was not enough to hold everything, so another AP crew had to come back on Monday to pick up the remaining 10 cubic metres or so, with repercussions on the bond cleaning, handing over the keys to the agent as well as on the disposal...Read more

I recently utilized Allied Pickfords to relocate from Melbourne to Hong Kong. I found their service to be very poor, and as a result I suffered significant damage to my goods.

For example:

I experienced significant damage to my shipped goods as specified:

1. I was shipping a retro arcade games table. This was meant to be crated. I paid for the crate. When the packers came to my house, they said the crate was not yet built. They said they would transport the table to the depo/office, where it would be crated before shipment. It wa...Read more

I used them on a move from Melbourne to Perth. The guys packing up in Melb were great, and the guys unpacking in Perth were great.. but somewhere in the middle it all went wrong. When the drivers showed up they were the ones left to tell me that only half had of my items had been sent... the rest was still in Melbourne.
It took another month for the rest to arrive.
There was damage to irreplaceable items, family heirlooms, custom furniture from overseas. And there were still boxes missing from the second delivery!
When I took it up with re...Read more

I don't normally write these kinds of reviews but am keen to warn others in this case.

After doing some research and based on the reviews on this site we chose Allied Pickfords for our move (6 Bedrooms with office furniture 15mins north of our location). Initial visit was pleasant and quote was provided for what was to be a single day move for what seemed to be more expensive than others - but we wanted a pain free "careful" move, so we went ahead. There seemed to be lots of paperwork and inventory items to check off, this did not help us a...Read more

Pickfords moved my furniture from Melbourne port to my house after shipping it from London. The communication was terrible I had to keep calling up to get updates. I paid extra for difficult access. The movers turned up in a truck and a ute and took all my furniture from the truck to house in the ute. They manhandled and dropped boxes. As a result I have a good 15 damaged items some of them antiques which are irreplaceable including a dining set that was 100 years old. All dinner plates smashed! And a clock from the 1930s. Glass smashed and I c...Read more

I was very happy with my move using Allied Pickford. I was a bit stressed about the move so they sent out a representative to go through it with me, giving me an accurate assessment of how many metres and a quote right away. Mine was a large move, 5 bedroom house. It was from Victoria to far North Queensland. On the day of packing, the men arrived on time, were very respectful and handled all my things with care. On the day of delivery, again they arrived on time were very respectful, careful with my things. They unpacked my furniture, put it i...Read more

My sister is legally vision-impaired. She requested Allied Pickford (AP) pack up her house, and then unpack her in the same suburb on 9 January 2017. AP verbally quoted her around $2100. Neither my sister nor her carer received a written quote.
On the day, AP packed only a few cupboards in the kitchen. I rang to query this and was emailed a written quote saying they would pack the kitchen and dining rooms only. I then pointed out they'd left several kitchen cupboards and the pantry still full, plus the garage. I insisted they come out aga...Read more

A few months ago I wrote a very long detailed review which has somehow vanished from this site. So here's the short version. We moved internationally a large house full of antiques and delicate items. We did a competitive bidding process between four companies and felt that Allied had the best combination of price and service. At every step of the way, they did a brilliant job. Excellent communication from Sales through to Logistics, high quality packing materials, polite hardworking load/unload crews, everything carefully packed, arrived and d...Read more

I engaged Allied Pickfords to move my stuffs from Hong Kong to Launceston, Tasmania. My stuffs arrived Melbourne by ship on 27th June 2016. I was advised by the staff both in Hong Kong and at Melbourne that the custom clearance would take 10-14 days. After some calls, I was only advised by the Melbourne office on 14th July 2016 that the customs did not agree to release my stuffs as I did not indicate my exact address at destination. I amended relevant forms accordingly on the same day to provide my exact address at destination at Launceston. O...Read more

I'll qualify this review by saying that we still have several weeks to go before our goods are due to arrive in the U.S. and I will be updating this review with the results from that part of the moving experience. I would also say that we put five different companies (including one self-pack option) through a pretty tough process to make sure we were comparing like with like. The gap between highest and lowest prices was considerable, several thousand dollars, so shop around but beware anything that seems too cheap - cheaper is not always bette...Read more