Notice to Reviewers: Allied Pickfords has rebranded to Allied Moving Services.
Expensive, but not careful – damaged and lost items
Private move from Perth to Melbourne, then to Sydney, with 3 months storage at Allied Pickfords in Dandenong. I only had 9 cubic meters worth of goods; most items were packed in cardboard or plastic boxes. I packed everything myself and padded fragile items with bubble wrap, clothes, or blankets. This worked well for all items that were stored in sturdy cardboard boxes. Some items arrived damaged, others didn’t arrive at all.
The good: The crew picking up and delivering my belongings was friendly, quick, and careful with the loading and unloa...ding of boxes. Plastic covers for a carpet and mattress were provided by AP. [name removed] provided exceptional customer service. She is an asset to the company. The bad: The inventory list the subcontractors provided while delivering the goods in Sydney was incomplete. I created my own inventory while packing up in Perth. This list allowed me to check if everything that left Perth arrived at its final destination. A carpet and a large plastic box were not on the list provided by AP. Luckily the subcontractors spotted the carpet during handover and added it to the inventory. The box is still missing and Allied Pickfords have not followed up. AP uses contractors and subcontractors to handle moves. After getting quotes from several companies, I picked AP because they assured me that they do not use subcontractors. I paid a lot of money expecting my belongings would be handled with care, by professionals who received respective training. Alas, I could have saved myself at least $1000 and picked any other company. The subcontractors delivering my belongings in Sydney apologised for the damaged items, said they had been picked up in that state, and that AP does not allow sufficient time for items to be handled with care. As a result, the boxes are often thrown from one truck to another. This is indeed what many of the boxes looked like.
Moved packages alright but no responsibility taken for damages
My family moved from regional city to metro city. It was a 4X2 house to 3X2 unit. Everything was settled fine and delivered on time. Uplift people came one early but when we look into it, we feel that they do not have the passion of work and very lazy in packing taking too much time. Did not bother to listen to our suggestions for packing of the furnitures. It results in breaking one of our bed frames where we suggested them to dismantle and pack which the guys don't agree or else we have give the owners manual. Delivery guys was very professio...nal and give good care to handle the packages. Office response was very poor when contacted fro the damage telling the excuse that we did not had the insurance. We don't understand the point, it should be the responsibility of the movers to handle the packages of the clients not the clients. Why should the client should pay for the damage caused due to miss handling of the packages by movers. It looks like "movers will take the money and deliver to clients premises but the responsibility of the damages falls to client side even if the goods are miss handled by movers. It looks like the responsibility of care to goods moved fall to client who pay for the move. So have to clients take insurance so that movers can handle the goods as they like. Do not need to bother about the damages. It looks conning to us. All together we are 50% happy with the move. Also uplift people did not put enough care for the protection of the door channels which damaged the rails of the glass door while moving packages out of the house where we had to repair it and couple of flower vases broken and the artificial flowers were not packed properly causing them to bend and made unuseful again. Tried to talk to the company rep from the uplift point but he handballed the issues to others telling they no responsibility of any damage.
Review collected in partnership with Allied Moving Services
My daughter works for a company that has to relocate its employees and they use Allied Pickfords. When she told me this I thought that was a good enough recommendation. What a disappointment and what damage to my goods.
We were relocating a whole house from Perth to the Gold Coast. On the day of the quotation and during the removal I sought repeated assurances that my prized piano would be safely delivered. I was repeatedly told there would be no problems. What lies! Not only was my piano badly damaged but pictures frames were smashed, beds...
Professional but very slow and expensive
Moved a few items 6 hours drive. Took two an a half weeks! Couldn't believe it, especially since when the quote was given it seemed like it would be 2-3 days. Very disappointed, expected more since you pay a premium. Communication was poor too, could only get info on delivery date from chasing them up. The actual workers are good but definitely wouldn't recommend them if you are in any sort of rush.
Find out how Allied Pickfords WA compares to other Furniture Removalists
Know better, choose better.
Questions & Answers
Sorry, there are no questions about Allied Pickfords WA but you can read 18 questions about Allied Moving Services.
Get an answer from our members and Allied Moving Services representatives
No reviews yet
|Category||Furniture Removalists||Furniture Removalists||Furniture Removalists||Furniture Removalists|
Other Furniture Removalists
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.