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Moving made easy
Moved 4br home to country Wodonga. Very well coordinated from beginning. All arrived on time and safely. Would recommend them for your move. Good communication Made shifting a lot less stressful.
Is there an option for 0 stars?
We relocated from a 4 bedroom home in Auckland back to Adelaide. The move commenced in November 2020 and after 6.5 months in their opinion it is now completed. In the process we have lost a carton of clothes and they have destroyed a BBQ that was in a near new condition. After under quoting for our move from Auckland in November last year, once we had arrived in Australia we were told they underestimated the volume of our goods; we were told to pay an increased fee or they couldn't guarantee a quick transfer of our goods. We promptly paid ...and here we are 6.5 months later as described above. Their National Operations Manager doesn't want to know, in fact when I emailed him today he mistakenly copied me in to an email to his team saying "If he contacts anyone again, refer him to me". I was simply seeking compensation for the lost and damaged goods. I wasn't rude in anyway. In short this business treats its customers with contempt. This is the 2nd time I have used them for an international move; my mistake for giving them a second chance. Avoid!!!
Had a relocation interstate from Melbourne to Adelaide. Had issues with the storage facility I was to have my belongings held at in Adelaide. Allied sorted my short term storage in no time and subsequent delivery to my home in Adelaide, assisted in unpacking valuables and helped checking that everything was as it should be. Would recommend for anyone moving interstate
- QLD, Gold Coast
Our Town house -4 bedroom move was from Qld to Vic.
From the quoting to the packing to delivering to the storage in Melbourne- Allied Pickfords have been amazing.
Professional & Friendly staff including admin staff. Made the journey an easy one for us.
- QLD, Mackay
Fantastic bunch of guys!
We moved from a 2 bed apartment on the second floor to a 2 bed 2 story townhouse, 5/10mins down the road. They started around 7:30am and were finished by around 4, i think it was ( i had a bit of stuff!) I packed everything, they moved it all. Nothing was too much trouble, they were always smiling and having a joke, comfortable to be around. Anything I hadn’t finished, they sorted, no problems! They were gentle and cared. Highly recommend. Thank you for your hard work guys!!
- QLD, Gold Coast
Hasslefree interstate move
Move from Gold Coast to Melbourne. 3 bedroom house. Very timely and great teamwork. Needed my plants out of container on arrival in Melbourne. It was taken care of immediately.
Car was organised for shipment through Allied and hasslefree.
Highly recommend Alled Pickford.
Careless and poor allocation of resources.
I have booked Allied for a move within Canberra. They advised during the quote process that they could not be responsible for dismantling our large display cabinet but could send a couple of people to pack items in it so we could dismantle in prep for the move. The guys arrived and used my antique dining table as a packing surface without covering it first. They stuck tape to it and on removing the tape removed the French polish. The table is also covered in LOTS of scratches.
When contacted about this the move manager has completely ignored me...
- QLD, Gold Coast
We moved a 4 bedroom house and a grand piano. It all had to be stored for a few days too. Everything ran smoothly. The team were great from start to finish. We would highly recommend Allied.
- NSW, Newcastle
Efficient, reliable, on time, careful, professional
We moved 3 bedrooms within same suburb. The guys arrived on time, were friendly, helpful, considerate of the neighbors and moved our furniture without any fuss, problems or complaints. They took care not to damage either the furniture or the walls. Highly recommended.
- VIC, Albury/Wodonga
Interstate move, packing services were atrocious. I found appliances thrown in with other items with no padding. Most furniture damaged to some extent definitely not careful movers. You pay for a premium service expecting upmost care, not here I have moved a lot in the past and this has to be the worst most disappointing yet! The move stickers were not placed in inconspicuous places and the is white marks on every piece on my furniture. They didn’t bring enough boxes?! Save your money and furniture and look elsewhere. Only good thing my belongings arrived! But I was in tears devastated at the state and quality. All inclusive services were not provided either.
Best experience I’ve had & will use them again
I had vacated from a 2 bedroom apartment, my belonging were relocated from Melbourne vic to Brisbane Qld. Service was great, the people were friendly.
From start to finish the whole experience was fantastic.
Allied moved us interstate and did a good job overall.
We decided to use them when we moved from one suburb to another.
I came home during the uplift to find all of the walls in the hallway and stairwell damaged, the house was 4 months old and perfect before this. I had to paint the walls again so I could hand it back in the condition it was given to me.
All I got was blank stares when I brought up the issues and denial that there was anything wrong with the walls.
I also received a lot of passive aggressive behaviour and sarcasm across the ...
Worst experience we have ever had as customers.
We moved from Queensland to WA.
Initially great service, easily contactable, efficient, lovely staff to pack & move.
When it came to the delivery, things couldn’t be more opposite.
The agreed day of delivery was wrong, they turned up when we were away on holiday (after waiting 8 weeks for delivery because of Covid)
After contacting them 26 times over 3 days, we did not have one answered phone call, when we called the number on the website it would hang up.(apparently something they are working on because it is new ???) we were able to conta...
- QLD, Gladstone
Move from 3 bedroom house to retirement village in Rockhampton. Started and finished on time.
They were a pleasure to work with from initial enquiry to final delivery of furniture. Would recommend to anyone.
- Allied Pickfords
Poor customer service & communication, even worse packing & shipping
Moved a few items from Brisbane to Auckland. My things were picked up on 10th November 2020, and now FOUR MONTHS later they have finally been delivered. The whole process from start to finish has been painful.
1) Items not packed properly and likely to be damaged.
2) Dealing with multiple rude and unprofessional people.
3) Poor communication and punctuality
First is the carelessness with which they pack items. As one example: My Apple MacBook Pro laptop was not wrapped in bubble wrap or even butcher's paper - it was just stuffed down...the side of a box with nothing to protect it from shocks or from dust/dirt entering the ports. After four months in that box being passed around there is likely to be some damage. Secondly, I've had to deal with 3 different people throughout the process (the initial salesperson and then two different move managers at the origin/destination). Given that you never have a single point of contact, there's no real accountability for your overall experience. You just get passed from person to person who deals with their part and nothing else. The worst person was the first move manager - a rude lady named [Name Removed] who was based in the Philippines. She failed to communicate properly and she repeatedly sent incorrect documentation. I was almost overcharged because of her lack of attention to detail. Talking to her on the phone was painful because of her attitude. She once threatened to cancel the move because I hadn't emailed her a proof of payment.
Questions & Answers
Request a quote hurstville to tauranga door to door house hold furniture estimate
My daughter is moving from Sydney to Tasmania her furniture will only fill half a container.
I believe she has to wait for the container to be filled before it is shipped.
With your experience on average how long will she have to wait for her container to be shipped to Tasmania I realise that you can not give me a definite time period I'm after an average.
cheers Bob Lubout
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