Reviewer Photos & Videos
- VIC, Geelong
Big move interstate!
They moved my whole 3 bedroom home and 8x4 pool table in one container! Juggled and wriggled to get it to all fit in! Could have been happier with the results. Weren’t the cheapest but quality service
Moved from Adelaide to Melbourne recently. Both Loading and unloading really helpful, attentive, punctual and careful at both ends. Have used them for 2 moves now and would highly recommend.
Collected in Vic then Moved eight cardboard boxes 30kg each from Vic to Qld on time with good contact to collect on suitable day and time and received without any damage
- NT, Darwin
2 bedroom unit. Long distance. Yes. The guys who packed my stuff up were very professional and good at their job. Polite all the time. They were early to collect
- WA, Albany
Don't bother, massive disappointment both times we have used this company.
1st move was an entire 3 bed house, from down south to Jurien Bay. Our spa was damaged so badly, it never worked again properly. The insurance process was agonising and our compensation amount was minimal. Their Albany based employee [Name Removed] failed to mention our container was not due to arrive for three days. We spent the night on the floor and no one ever apologised or commented on the lack of communication. Cost over $9,000.
Second move, the quote took ages to come through as people went on leave and it went through to the keeper. T...he guys turned up on the day of the move with no packing material despite the fact that I clearly indicated Packed by owner NO. I did underestimate the amount of boxes needed, however through miscommunication Allieds thought they had no packing to do at all. Despite completing the inventory, they also forgot TV boxes and had the bedding marked incorrectly too. Don't know how they got all of it wrong when they picked up the same home contents on the previous move where we were left sleeping on the floor. We were charged an additional $1430 due to this miscommunication regarding packing. The driver seemed angry he had to do the extra work. When our container arrives, none of the boxes they packed were labelled, no name, no destination, nothing on most of them. Our delivery got split, waited until 8pm first delivery. Second group of guys were lovely, but once we went through everything the box they packed for all our bathroom laundry belongings was missing. We rang to advise we are missing an entire room of things, comment was well the guys are trained the do a sweep of the house before they leave. They acted like they could not have cared less. Promised a call the next day, no one ever rang back. Comment was made but you signed everything was there. Yes, because nothing was labelled.
- NT, Alice Springs
Three bedroom unit packed and moved from Alice Springs to Bendigo - July 2021 - fantastic professional service. Very well priced and the removalists worked incredible hard. Could not fault the entire process.
Most painful international move ever
House move from Hong Kong to Sydney. Full container load so didn't need to combine with another client but AP delayed our shipment in Hong Kong for 6 weeks without notifying us. Our container was then shipped to Brisbane instead of Sydney - again without notifying us. Long inspection time & custom clearance due to Covid. AP asked for extra payment to deliver the last items - we agreed to pay 50% of their extra undisclosed charge (this was blamed on the HK office) to have the rest of our belongings delivered.
After 8 months we finally rece...
- QLD, Gold Coast
On time and efficient delivery.
The furniture was collected from Elanora on Monday 12 July, stored in container and delivered to Pimpama Friday 16 July on time at 8.00am. Moved from 4 bedroom two story house to 4 bedroom townhouse but most furniture kept downstairs plus we had packed all the “small” stuff. Team collecting were outstanding, Team delivering tended to leave cartons in easiest place but maybe our problem for not being more specific on labelling and some cartons repackaged in new double cartons with no labelling.
Good job all round.
Really nice Guys in both Teams.
- QLD, Cairns
The careful movers; not even close
Do not use. Moved cairns to the Sunshine Coast. Was not the cheapest quote, but I wanted the backing of a big company as I needed my move to go smoothly. You are required to pay the full cost up front before uplift and I did so without fuss. My belongings were collected on time and the delivery guys on the Coast were wonderful, but that’s the only good things I can say.
Moving day was extremely wet, which is out of the control of the company, however they took no care to dry the boxes and belongings after walking them through the rain, and the...
Absolutely disorganised. Very poor service, zero customer service.
Apart for the "doers", who seemed to be nice, all the managers and customer care people were absolutely useless. Even worse, they did not deliver what was expected (for example: utilities connection disconnection, valt unpack) and we paid for!
To be avoided like the plague.
Estimated dates mean nothing - avoid
I was quoted 10-12 weeks for a small home move from Melbourne to UK. The team that collected the goods were great but communication has been extremely limited from my contact at allied. It will now be 8.5 weeks before my shipment even leaves Melbourne. Who knows what further delays are ahead. I have no confidence in this company. I would not recommend.
Amazing Company! Highly recommend!
Allied Pickfords made moving houses the most relaxing and stress free experience for my family and I. The workers went far and beyond. They didn't say no to anything I asked them to do. They were willing to help in anyway. Very friendly staff. Amazing team. I will definitely use them again!
Professional and hassle free move
Moved 2 bedroom apartment to a 3 bed home- Sydney to Tamworth. Service was very professional from start to end. I wouldn’t move with anyone else! The boys packed up my kitchen and everything arrived safe and sound. I would recommend them to anyone who wants a hassle free move that ensures the utmost care for your belongings.
Moving made easy
Moved 4br home to country Wodonga. Very well coordinated from beginning. All arrived on time and safely. Would recommend them for your move. Good communication Made shifting a lot less stressful.
Is there an option for 0 stars?
We relocated from a 4 bedroom home in Auckland back to Adelaide. The move commenced in November 2020 and after 6.5 months in their opinion it is now completed. In the process we have lost a carton of clothes and they have destroyed a BBQ that was in a near new condition. After under quoting for our move from Auckland in November last year, once we had arrived in Australia we were told they underestimated the volume of our goods; we were told to pay an increased fee or they couldn't guarantee a quick transfer of our goods. We promptly paid ...and here we are 6.5 months later as described above. Their National Operations Manager doesn't want to know, in fact when I emailed him today he mistakenly copied me in to an email to his team saying "If he contacts anyone again, refer him to me". I was simply seeking compensation for the lost and damaged goods. I wasn't rude in anyway. In short this business treats its customers with contempt. This is the 2nd time I have used them for an international move; my mistake for giving them a second chance. Avoid!!!
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