just had my washer fixed by them very professional very polite. They came looked what was wrong and straight away new what the problem was went back to there van got the parts they needed and in no time all fixed thumbs up boys

Tim, your technician, was super helpful, even correcting the mistake the previous installer made (before we moved in). Thank you and you have a loyal customer here. Excellent and realisable work.

The boys did a fantastic job and were very efficient and professional with the job at hand
I would recommend them and their company for any type of repair work needed

With the prospect of facing a nearly two week long delay for the Miele serviceman to attend, we called Alpha Appliances as an alternative and Tim arrived at 7.30 the next day, fixed the dishwasher in 10 mins, all with a friendly smile.

Excellent service and would recommend them any time.

Tim was great, efficiently repaired the dishwasher. We ordered back up parts that were not needed but great to have if needed. Quick and excellent service all around. Thank you so much.

Assessment was thorough and practical - Darryl suggested I’d benefit from fully replacing rather than repairing one part, but he also suggested another part simply be left as it was - he put customer service above making money, which gave me confidence in his service.

Customer service interaction was effective and emails were replied promptly. Booking process was easy and quick. Technician attended on time for the call-out and fault detection on the 11 year old Miele washing machine was efficient and clearly explained. For the repair call technician was again punctual and repairs were carried out in less time than quoted. Damaged parts were highlighted. Costs in the end were lower than quoted.
Extra tips for maintenance of washer and dryer were received with thanks.
Overall a faultless service and repair experience. Highly recommended!

Can only recommend highly ! - Tony S. the fridge technician turned up within the agreed/booked time window, had the fault diagnosed within a couple of min’s. Some very minor “back-office” delays in getting the promised quote before I was able to o.k. it and have the needed part ordered in.
Once I was informed by being ‘phoned that it had arrived - Zac the office guy was still able to slot me in for next-day visit by the same technician who had initially attended - Tony had the faulty part out/new part in, all in the advertised time frame and...

Turned up on time Very polite,quick,clean, had the spares, great manner would highly recommend the technician Jorge as he is LG trained engineer and Alpha Appliances for supplying quality service

Very efficient service thanks Team Dave and Dylan! Above and beyond, as they were about to leave I asked a question and they helped out without any hesitation, I highly recommend.

Very grateful for the overhaul of our 8 year old gas stove. The gentleman who did the work was very efficient and tidy and very pleasant. He came at the time we requested and for the amount he quoted. Thank you so much.
John and Marion

Thanks to Darryl from Alpha our Gaggenau oven was removed, repaired and replaced perfectly. A very tricky job to remove from cabinet and replace without damage. Job well done, thanks again.

Great service. Called 30 minutes before arrival.Gave me a clear explanation of the issue and provided options to fix. Efficient and polite.
Repaired oven with minimal fuss.
Will definitely use again if needed.

Sam came for a service call promptly. His friendly yet professional demeanour made me feel happy about my choice of service contractor. His return visit to complete the task confirmed my confidence in his ability to repair my appliance. There was a delay in task completion perhaps due to the parts required being unavailable, or not being ordered promptly. This was probably beyond Sam's control, but was not explained to me by Alpha administration, despite my follow up emails.

Thanks for being on time, quick and easy to work with. Issue resolved with no fuss and good cost. Would recommend these guys if you have any problems with your washing machine

Good service starts with the first call; Gloria was the best! !Helpful, kind and efficient; great stuff. I thought I'd won the lottery when Sam the Man arrived.
He was the most efficient and knowledgeable technician that I have had the pleasure of meeting and he fixed my dryer and gave me tips on how to care for it. I couldn't recommend this company and their staff more highly.

Great communication from Zac.
Tim arrived during the allotted time frame. He was friendly and efficient. My oven was fixed in no time at all.
Very happy to recommend Alpha Appliance Repairs.

Sam was my technician in a dishwasher repair job-he was on time, attentive, knew his stuff and work efficiently. He had 2 occasions to visit for the repair-both times easy to co-ordinate a time with and cleaned up after himself as well as fixed the issue! I would highly recommend Alpha but in particular Sam for any repairs in the East

Tim who repaired my washing machine was professional, courteous and efficient in his work. On his first visit, he quickly identified problem & once required part arrived, returned to repair in the same efficient and courteous manner. Pleasure to deal with.

Tim was very pleasant to deal with and Very knowledgeable about the issues we were having with our dishwasher. I received emails updating the progress of my service I was very impressed