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Alpha Appliance Repairs

Alpha Appliance Repairs (page 2 of 3)

4.1 from 46 reviews

Reviews

4.1

46 reviews
5
(36)
4
(0)
3
(0)
2
(0)
1
(10)
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Jo D

Jo DSydney, NSW

Terrible NO Star

published

Charged $160 call out . Then took 1 week to get a quote .2 weeks later (after many calls) serviceman arrived with wrong part .. rang smeg & part delivered 2 days later .. would love a refund ! Total waste of six weeks ! Absolute rip off !

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

I apologise that our service did not meet your expectations. we will take this on board as we continue to improve our service.

Anna P.

Anna P.Sydney, NSW

Useless technician

published

7 mins open dishwasher said needed a new board then buy a new one took $160 husband tighten machine it works. Emailed them re service they didn’t care. Rubbish company will never use them again. Want money back.

1 comment
Anna P.
Anna P.
Fred Nerk

Fred Nerk

  • 4 reviews
  • 5 likes

Terrible service, go somewhere else.

published

Called them as the recommended LG service agent for my fridge. I told them what model it was and what was wrong. Tech came out 3 days later ( for a non working freezer) and said he had no part for the fridge and it would have to be ordered and then tried to charge me $170 for the callout. Said I would pay when it was fixed and then the company refused to order the part until I paid the callout fee. Why send a tech with no parts when you know the model and there are a small number of parts that could be causing the problem. In the meantime I have lost all the food in my freezer.

Call someone else.

2 comments
Alpha Appliance Repairs
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Fred Nerk
Fred Nerk

I don’t believe my expectations were in any way unrealistic. You had a description of the problem and the model number.

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Expensive and a rip off

published

Great service

published

Tim went above and beyond to fix our steamer and microwave by visiting Jaycar after hours to purchase the part needed. Very impressed and would recommend his reliable service to anyone.

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you John for booking with us and taking the time to leave a review.

Hamish

HamishSydney, NSW

Great service!

published

Fixed in twenty minutes! A well priced, nice, polite, and efficient experience.
We tried YouTube and Google to fix our issue to no avail...
Can't thank you enough Tim for your help.

Cheers

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you Hamish for booking with us and taking the time to leave a review.

Sydney Consumer

Sydney ConsumerSydney

  • 2 reviews
  • 2 likes

Fixed!

published

Rimesh and his colleague arrived on time, fixed the problem with my front loader washing machine, tested the machine, gave me advice about ongoing maintenance and cleaned up after themselves. Problem solved - thanks!

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you for booking with us and taking the time to leave a review.

Exacting service by a pro

published

Exacting precise and perfect work manner.
He diagnosed the problem with a combination of experience and technical knowledge.
Best ever service in my lifetime as there was no illeffect to the product or surrounding areas.

1 comment
Alpha Appliance Repairs
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Thank you Patrick for booking with us and taking the time to leave a review.

Great service

published

Easy to organise the job online. The technician was friendly and did a great job. I would recommend to others who wish to repair their appliances instead of just buying new ones.

1 comment
Alpha Appliance Repairs
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Thank you Jack for booking with us and taking the time to leave a review.

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Great friendly service

published

Dave was great. He arrived within the agreed window and had all the tools necessary to complete the job.
Diagnosed, repaired and tested the unit within 10 minutes.
Provided some additional tips for washing machine care... which was great as I wasn't aware of some of the information he provided. Very happy with the service and would definitely use them again.

1 comment
Alpha Appliance Repairs
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Thank you for booking with us and taking the time to leave a review.

Dave was fantastic

published

He arrived on time, fixed our issue with the washing machine and showed us how to get a longer life out of our machine. He was quick and brilliant, as well as being a nice bloke

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you Tim for booking with us and taking the time to leave a review.

Uwe

Uwe

  • 2 reviews
  • 1 like

Prompt and Efficient Service

published

Very impressed with Alpha Appliance. Our rental property had an issue with the 10 year old bosch dishwasher. They liased with the tenant and got the dishwasher fixed. I have no hesitation in recommending Alpha Appliance.

1 comment
Alpha Appliance Repairs
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Thank you Uwe for booking with us and taking the time to leave a review.

Fred M.

Fred M.Sydney, NSW

Outstanding Service

published

Rihtesh came out to fix our washing machine, his service and knowledge was outstanding. He was professional and very tidy. He came in time and finished the job quickly saving us money. Highly recommend him.

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you Fred for booking with us and taking the time to leave a review. I have passed your appreciation on to Rinesh.

George L

George LSydney, NSW

Good Repairs

published

The serviceman was punctual and efficient in repairing our oven. He was prepared and had all the right equipment for the job and he also explained oven functions with which we were not familiar. I recommend him for oven repairs.

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you George for booking with us and taking the time to leave a review.

High quality, Professional service

published

Rimesh was friendly, professional and did the job quickly with no fuss. He had all the gear on hand and provided good advice on ongoing maintenance. I would recommend him to anyone looking for a quality service

1 comment
Alpha Appliance Repairs
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Thank you John for booking with us and taking the time to leave a review. I have passed your appreciation on to Rinesh.

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Jess

JessSydney, NSW

  • 3 reviews
  • 1 like

Great Service

published

Had my LG washing machine fixed today, oustanding service, very friendly and knowledgeable technician. The pump needed replacing which he had on had, I was so happy I didnt have to order and wait for parts to arrive. I was even able to learn about some of the functions on my machine that I didnt even realise it could do. I am very grateful, thanks for the great work Rinesh!

1 comment
Alpha Appliance Repairs
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Thank you Jess for booking with us and taking the time to leave a review. I have passed your appreciation on to Rinesh.

Professional, skilled and friendly

published

Very good and Quick service with outstanding results, all of this with a smile!
Highly recommended technician for all types of jobs and always happy to share tips with customers about anything

1 comment
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Thank you Alexandre for booking with us and taking the time to leave a review.

Very satisfied

published

I had Dave from Alpha appliance come out to look at my washing machine he was on time and very polite and he went above and beyond to work out what the problem was (Thanks Dave)
I will definitely be using them again when I need them and would recommend them to everyone.

1 comment
Alpha Appliance Repairs
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Thank you Samone for booking with us and taking the time to leave a review. I have passed your appreciation on to Dave.

Very Good Service

published

The service on my dishwasher today was very efficient and friendly - just what I wanted. I would certainly use Alpha Appliances again and have been using them for many years

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you Zara for booking with us and taking the time to leave a review. We appreciate your loyalty over many years.

Excellent

published

The attention to detail and the customer service was excellent.Rinesh is very professional in his approach to the job,and explained what he was doing.Alpha appliance is Five stars all the way.*****

1 comment
Alpha Appliance Repairs
Alpha AppAlpha Appliance Repairs

Thank you Daniel for booking with us and taking the time to leave a review.

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Questions & Answers

Anna P.

Anna P.asked

No customer service have a useless technician that has no idea. I paid for $160 for 30mins got 7 mins shame on you you. Charging a pensioner that money..
Without him even trying to fix it.. we did after he left ten send a quote for $682.70 shame shame shame..all my contacts got my email I send you with no reply. My question is why did he not want to try and fix my dishes washer but took the money and the company doesn’t care

No answers

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