Charged $160 call out . Then took 1 week to get a quote .2 weeks later (after many calls) serviceman arrived with wrong part .. rang smeg & part delivered 2 days later .. would love a refund ! Total waste of six weeks ! Absolute rip off !

7 mins open dishwasher said needed a new board then buy a new one took $160 husband tighten machine it works. Emailed them re service they didn’t care. Rubbish company will never use them again. Want money back.

Called them as the recommended LG service agent for my fridge. I told them what model it was and what was wrong. Tech came out 3 days later ( for a non working freezer) and said he had no part for the fridge and it would have to be ordered and then tried to charge me $170 for the callout. Said I would pay when it was fixed and then the company refused to order the part until I paid the callout fee. Why send a tech with no parts when you know the model and there are a small number of parts that could be causing the problem. In the meantime I have lost all the food in my freezer.

Call someone else.

Tim went above and beyond to fix our steamer and microwave by visiting Jaycar after hours to purchase the part needed. Very impressed and would recommend his reliable service to anyone.

Fixed in twenty minutes! A well priced, nice, polite, and efficient experience.
We tried YouTube and Google to fix our issue to no avail...
Can't thank you enough Tim for your help.

Cheers

Rimesh and his colleague arrived on time, fixed the problem with my front loader washing machine, tested the machine, gave me advice about ongoing maintenance and cleaned up after themselves. Problem solved - thanks!

Exacting precise and perfect work manner.
He diagnosed the problem with a combination of experience and technical knowledge.
Best ever service in my lifetime as there was no illeffect to the product or surrounding areas.

Easy to organise the job online. The technician was friendly and did a great job. I would recommend to others who wish to repair their appliances instead of just buying new ones.

Dave was great. He arrived within the agreed window and had all the tools necessary to complete the job.
Diagnosed, repaired and tested the unit within 10 minutes.
Provided some additional tips for washing machine care... which was great as I wasn't aware of some of the information he provided. Very happy with the service and would definitely use them again.

He arrived on time, fixed our issue with the washing machine and showed us how to get a longer life out of our machine. He was quick and brilliant, as well as being a nice bloke

Very impressed with Alpha Appliance. Our rental property had an issue with the 10 year old bosch dishwasher. They liased with the tenant and got the dishwasher fixed. I have no hesitation in recommending Alpha Appliance.

Rihtesh came out to fix our washing machine, his service and knowledge was outstanding. He was professional and very tidy. He came in time and finished the job quickly saving us money. Highly recommend him.

The serviceman was punctual and efficient in repairing our oven. He was prepared and had all the right equipment for the job and he also explained oven functions with which we were not familiar. I recommend him for oven repairs.

Rimesh was friendly, professional and did the job quickly with no fuss. He had all the gear on hand and provided good advice on ongoing maintenance. I would recommend him to anyone looking for a quality service

Had my LG washing machine fixed today, oustanding service, very friendly and knowledgeable technician. The pump needed replacing which he had on had, I was so happy I didnt have to order and wait for parts to arrive. I was even able to learn about some of the functions on my machine that I didnt even realise it could do. I am very grateful, thanks for the great work Rinesh!

Very good and Quick service with outstanding results, all of this with a smile!
Highly recommended technician for all types of jobs and always happy to share tips with customers about anything

I had Dave from Alpha appliance come out to look at my washing machine he was on time and very polite and he went above and beyond to work out what the problem was (Thanks Dave)
I will definitely be using them again when I need them and would recommend them to everyone.

The service on my dishwasher today was very efficient and friendly - just what I wanted. I would certainly use Alpha Appliances again and have been using them for many years

The attention to detail and the customer service was excellent.Rinesh is very professional in his approach to the job,and explained what he was doing.Alpha appliance is Five stars all the way.*****