1 photo
Alpha Finance
3.8 from 413 reviews · View Statistics
See the Best Car Loans in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Alpha Finance

Reviews

5.0
1 review
5
(1)
4
(0)
3
(0)
2
(0)
1
(0)
Previous
Next
Christos
ChristosGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Extremely happy.

published

Well done Alpha390. They have a very good team. Excellent customer service and very friendly I may add.
Got my camper approved and on the road in less then 2 days. Special thank you to William.
I would recommend alpha too my fellow camping friends.

Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2019
Car ModelNissan Patrol Y61 / GU

Questions & Answers

Cindy
Cindyasked

Hello,

My partner got rent to own lease nearly five years ago,
Was just wondering if lease can be transferred into my name so I can pay rest of lease and costs when buying at end of lease.

Thanks.

2 answers
M m.
M m.

Read contract no it's clearly states you cannot transfer, sub lease or sell the car, hope it helps

Cindy
Cindy

Can I continue to pay the lease with his permission and at end of lease when buying can I be at Alpha with roadworthy and get transferred into my name without him being there.

Adam
Adamasked

Be very careful. Currently at end of lease and they are now stating I must re register car In their name prior to them transferring it into my name. Nothing has ever been said about this all I was told is to pay the residual amount and provide a road worthy certificate. They have now blocked my emails and will not return my calls at all. I have contacted fair trading and will be contacting the financial ombudsman tomorrow. Absolutely disgusting the way they have treated me . Stay away from alpha car finance.

3 answers
Alpha Finance
Alan S.Alpha Finance

Hi Adam, Your statement is not entirely factual as through multiple conversations with you, our team has advised you on the best course of action for your particular situation. This includes the solution previously provided to you of staying in your vehicle 4 months past your lease end date at no additional charge. Our team will contact you again over the next few days to finalise your lease.

Adam
Adam

I've been waiting for a call all day . My emails and calls have not been responded too at all.

Adam
Adam

Furthermore I have contacted fair trading and they have advised me I can take this further with the information I provided them. Including the email chain with alpha staff and the email sender from alpha stating I only need to pay residual and road worthy for car to be transferred to me. Lies lies lies

Mia N.
Mia N.asked

Hi there i have currently been with you guys for 3 years now and my life style has change alot I currently have 3 kids under 5 all with additional needs and the car im currently financing is to small. Would I be eligible for an upgrade? Are you still doing upgrades?

1 answer
Alpha Finance
Alan S.Alpha Finance

Hi Mia, thanks for reaching out to us. Can you please give us a call on 1300 257 426 and select option 2

See all Alpha Finance questions

Get an answer from our members and Alpha Finance representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.