Alpha Car Hire

Alpha Car Hire

 Verified
Alpha Car Hire
4.6

3,314 reviews

PositivevsNegative
91% · 3,003291 · 9%

Reviews

3,314 reviews
3,314 reviews
Paul
PaulGreater Melbourne (Outer), VIC
 

Great all round service

Excellent service, quick pick up and drop off to airport. Probably quicker than the major companies at the airports as they usually have a long queue. Will definitely use alpha again. Show details
Rob
RobSydney, NSW
 

Sunshine coast holiday

The shuttle bus from and to the airport was excellent. The customer service at the office was second to none, Matt was our customer service guy and he was a real asset to the company. Everything was easy and tailored to make a great experience for my family and I. Show details
Hollie S.
Hollie S.2 posts
 

Great service

Doug was so friendly and helpful! Very timely on his pick up, great service!
sadiqkola19
sadiqkola19
  Fair Incentive

Bad company

Worst experience we had with this company with someone hit our car at the back and acknowledge thier fault too. they charged us $4000 for excess still hasn't given our money back for 4 months . Show details
Booking Process
Vehicle Condition
Gary Doherty
Gary DohertySouth East Queensland, QLD3 posts
  Verified

Another happy car hire with Alpha

Collection from airport & the return drop off back to the airport is very efficient, completing the express check in prior to arriving really speeds the transaction up. Show details
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F MacKenzie
F MacKenzie
 

Super easy

Car was a dream to drive and very quick efficient transport to and from airport. Show details
Value for Money
sushen s.
sushen s.
 

Smootg

Very efficient and reliable.
Car was in great condition and very pleasant staffs to deal with. Very clean car Show details
Lauren
Lauren
 

Car rental hire GC

Car was immaculate and process was super fast and easy. Will definitely hire again from Alpha Car Hire. We used car to travel around the GC and loved it. Car is economical and tidy. Show details
Customer Service
Cherry W.
Cherry W.
 

Easy!

Easy check in and check out, clean car. Will hire from them again!
Tau T.
Tau T.
 

Highly recommended

Booking was easy, no hidden cost, no problems with car, everything went smoothly, highly recommended Show details
Gary O.
Gary O.
 

Alpha Car Hire, great experience

Great cars, service, super friendly staff, prompt pick up and delivery, easy to use online booking. Show details
Value for Money
Lloyd
LloydSydney, NSW3 posts
 

Excellent off-site car hire

A great experience with Alpha Car Hire at Gold Coast Airport. Pick up at the airport was timely - I called and the shuttle arrived within 10 minutes. Check in was equally seamless so would highly recommend if you are prepared to book a car offsite to save some money Show details
Mike
Mike
 

Gold Coast car hire

Fantastic efficiency and customer service.
Easy airport pick up.
Good value car Show details
Lozz078
Lozz078Sydney, NSW2 posts
  Fair Incentive

Easy and fuss free

Simple pick up and drop off, car was clean and suitable for our family trip. Will book again for next holiday. Show details
Jeff
Jeff
 

Great HireCar Co

Super good experience, friendly and helpful staff, good rates, good cars Show details
Shannan
ShannanPerth, WA
 

A great experience

We hired a car from Brisbane to drive to Gold Coast. ALPHA provided competitive prices and an excellent airport transfer to the pick up location. Staff were so kind and friendly. The drop off was very efficient and easy. I am truly impressed by tye service we received. Show details
Vehicle Condition
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Danika P.
Danika P.
 

Excellent service

Excellent hire care company. Thanks for the service and assistance Show details
Carolynne
Carolynne2 posts
 

Great experience

Ernesto was vibrant, friendly and great company to start off our Brisbane trip.
10/10 energy.
Gracias, Ernesto!
Annie
AnnieNorth-East, TAS4 posts
 

Competitive prices and excellent service

Alpha Car Hire offered the most competitive prices for car rental and booking online was easy. The shuttle service from the airport delivered us to the rental site within minutes and all staff throughout were friendly and accommodating. The vehicle was clean and well maintained and the drop off was as quick as the check in. I would definitely recommend them and book again in future.
Yinka A.
Yinka A.
 

Great service

Great customer sevice from the staffs I dealt with. They were kind enough to help especially when there were some errors with the 3rd party booking site I had used. Show details
Booking Process
Vehicle Condition
N Marshall
N Marshall
 

Great car

Great car which was booked last minute.
Easy to collect and drop off. Show details
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Carty
Carty
 

A great compact car

Good experience. Requested a compact car and received one in good condition and easy to drive. The shuttle from the airport to pick up the car went well and the prices of picking it up went smoothly. The office was clean and spacious and the staff were helpful. Show details
NJF
NJFDarwin, NT
 

Very professional service

Excellent service and helpful staff. Airport pick up and drop off was very efficient and professional. We got our bond back the same day we returned the car, which was very quick. Show details
Simon M.
Simon M.
 

Great budget car hire

Very prompt service. Clean car. Easy to extend by a day. Branch manager at Maroochydore, Matt, was fantastic.
K Brooks
K Brooks
 

Fast, friendly service

Excellent fast service when picking up and dropping off the car. Friendly staff, clean car, great value, I have used Alpha in the past and would use them again. Show details
Armin Y.
Armin Y.Sydney, NSW2 posts
 
Booking Process
Vehicle Condition
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Jennifer H.
Jennifer H.South East Queensland, QLD
 

Excellent hire car service

Customer service excellent. Extremely friendly and helpful.shuttle bus service quick and efficient. Show details
Francesca
Francesca2 posts
 

Quick simple & great value for money!

Second time using Alpha, easy process from start to finish. Quick and smooth pick up/drop off plus bonus free shuttle to the airport. The staff were really friendly and all information was super clear. Would definitely recommend! Show details
Alison R.
Alison R.South-Eastern Region, NSW
 

Great service

Second time using, highly recommend using Alpha, the pick up service is really handy also. Show details
Essay D.
Essay D.
 

She mad jokes and was funny

She made my trip fun from the airport to the car hire place.
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Jessica Rose
Jessica RoseCentral West, NSW2 posts
 

Highly recommended

Fantastic friendly services, very accommodating. Drivers to and from airport were punctual. Hire cars were modern and clean.highly recommend Show details
Beverley C.
Beverley C.
 

Happy again

This is my second time renting with Alpha. Both times the car has been great, pick up was quick and easy, as was drop off. Good quality car. Show details
Peny
Peny2 posts
 

We will be back! Thank you

Great value, beautiful fleet, awesome customer service. We will be back next time. Show details
Nicola S.
Nicola S.
 

Affordable Melbourne car hire

The car was a good size and great value for money. We booked the car when we purchased our Jetstar flights through the Jetstar website and the whole process was very smooth. We were picked up by the airport shuttle promptly, paid for the car on arrival at Alpha and friendly and helpful customer service. The drop off was quick and then had a quick shuttle back to the Melbourne airport. I would definitely use this company again. Show details
Vehicle Condition
Paul W.
Paul W.South East Queensland, QLD
 

Alpha car hire

Great service and price staff were friendly pick up was prompt
Toalua
Toalua
 

Cheers Alpha rental…

Awesome staff. Fast and easy. In and out. Thank you. Show details
Value for Money
Direct Car Hire

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Martin T.
Martin T.Illawarra, NSW
 

Great service, great little car

Pick up and drop off was a breeze.
Shuttle arrived quickly and the drivers were friendly and also very safe drivers.
Would recommend. Show details
Tyson
Tyson
 

Great service

Great customer service and neat car. Manager personally assisted when the shuttle service was full to ensure we were at our flight in time. Highly recommend. Show details
Vehicle Condition
Leeanne17
Leeanne17South-Eastern Region, NSW4 posts
 

Great experience all round

I found Alpha very easy to use online accurate with there cars, the staff were very friendly and helpful the courtesy bus was quick and friendly and the price was cheaper than anywhere else which in these times is very important we had a great rental with Alpha Show details
Brett
Brett
 

Professional and helpful

Friendly and helpful staff. Booking the car was easy, the pickup guy was amazing (he went to the next level to help us as we had a lot of luggage including 2 bikes) and the drop off guy was also good. Easy directions to drop the car off.
Value for Money
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