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Always Direct Physical store

Always Direct Physical store

3.8 from 5 reviews · View Statistics

Reviews

3.8

5 reviews
4
(0)
2
(0)
  • Product Quality
    3.8 (4)
  • Return Claim MadeYes (1) · No (3)
  • Customer Service
    5.0 (2)
  • Warranty Claim MadeYes (1) · No (3)
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Good price

published

Freindly staff and good deal really happy with the service probably head in for another one too really soon if we like the shower screen that we bought and if we like it.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDandenong
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Realle

RealleGreater Melbourne (Metropolitan), VIC

Good seller

published

Received my item swiftly. Asked a few questions and replied quickly. Good poducts and good customer service. Kids love the trampoline and jumping on it all day long lol Yeah!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Lili

LiliGreater Melbourne (Metropolitan), VIC

Great service!

published

The service was great, very friendly staff, and quick and efficient transaction, would recommend, physical store is also very accessible via the Dingley bypass, the marquee we got was perfect!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Scotty

ScottyGreater Melbourne (Inner), VIC

Absolute junk. Waste of time and money.

published

Bought a $1300 marquee and when I first set it up the roof didn’t fit, had tears and leaked. They sent me a new roof which did fit better but leaked when it rained and was tearing straight away.
Always direct told me I needed to use spray or wax on the seams! Marquee is 7 meters x 15 meters!
They then offered me tap to fix tears!

Frame is good but screws are rubbish.
Instructions are horrid.
What a joke... they are now refusing to refund me.

AVOID THIS SELLER AT ALL COSTS!

  • +1
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Helpful service

published

Customer service people were helpful and very clear on what they can do and what they couldnt. I would be happy to come back again for other stuff if find cost effective in the future.

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