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Absolute junk. Waste of time and money.
Bought a $1300 marquee and when I first set it up the roof didn’t fit, had tears and leaked. They sent me a new roof which did fit better but leaked when it rained and was tearing straight away.
Always direct told me I needed to use spray or wax on the seams! Marquee is 7 meters x 15 meters!
They then offered me tap to fix tears!
Frame is good but screws are rubbish.
Instructions are horrid.
What a joke... they are now refusing to refund me.
AVOID THIS SELLER AT ALL COSTS!
Questions & Answers
Hi, I would like to purchase an item for the company. Is there guarantee that we will receive the item given there is a 50% chance with both positive and negative reviews I read?
Why doesnt anyone answer the phone? Why dont they answer questions online does sound dodgey ive decided to pay extra and buy on ebay.
Has anyone purchased a ladder from Always Direct? I am after the 7m one however unsure of the quality even with the EN131 rating for the UK. Welcome any comments.
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