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Always Direct
2.8 from 83 reviews · View Statistics

Reviews

1.0

1 review
5
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4
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3
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2
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  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No (0)
  • Warranty Claim MadeYes (1) · No
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Scotty

ScottyGreater Melbourne (Inner), VIC

Absolute junk. Waste of time and money.

published

Bought a $1300 marquee and when I first set it up the roof didn’t fit, had tears and leaked. They sent me a new roof which did fit better but leaked when it rained and was tearing straight away.
Always direct told me I needed to use spray or wax on the seams! Marquee is 7 meters x 15 meters!
They then offered me tap to fix tears!

Frame is good but screws are rubbish.
Instructions are horrid.
What a joke... they are now refusing to refund me.

AVOID THIS SELLER AT ALL COSTS!

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Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Questions & Answers

Laura

Lauraasked

Always Direct

Hi, I would like to purchase an item for the company. Is there guarantee that we will receive the item given there is a 50% chance with both positive and negative reviews I read?
Thank you.
Laura

No answers
Notsatisfied

Notsatisfiedasked

Always Direct

Why doesnt anyone answer the phone? Why dont they answer questions online does sound dodgey ive decided to pay extra and buy on ebay.

1 answer
Notsatisfied
Notsatisfied

I just need a answer.to why your phones are always engaged ? Why don’t you answer questions online?why don’t you return questions with an answer? Everyone says buy from Australia why ???

Stu

Stuasked

Always Direct

Has anyone purchased a ladder from Always Direct? I am after the 7m one however unsure of the quality even with the EN131 rating for the UK. Welcome any comments.
Stuart

No answers
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