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Great job at cleaning heavily stained carpet!
First time booking AlwaysFresh - unfortunately a guest had stained the carpet and the smell was unbearable. After a quick call and quote, I was happy that Jeffrey could come straight away. He arrived even slightly early, which was wonderful as I had to go to work after. The carpet is looking and smelling great again! Thank you so much for the effective and professional service Jeffrey, we highly recommend him.
Used Always Fresh to clean my carpets for and end-of-lease. It was easy to book online and a written, detailed quote came by email quite quickly. The cleaner called 30 minutes beforehand as promised. Upon arrival he took picture s of the carpet, gave me a price even checked exactly like the quote. he was very polite and cleaned my oversized 2 bed apartment in an hour. The carpet looked great and smelled fantastic. Very happy!
Unprofessional, aggressive staff & filthy carpet
i called this company after water damage to my bedroom carpet. From day 1 the ‘technician’ spent hours mansplaining & trying to upsell. As the drying period continued he kept changing his story as to what was needed, clearly lying and trying to upsell, when I questioned him about this he became aggressive & threatening & started yelling at me. I felt unsafe. He then left & did not finish my clean, leaving it filthy. It cost me $1300!!!!! I had to pay another company to start the whole process over. I have sent through a complaint & never heard back
Would not recommend.
I had carpet cleaned previously by another company and have to say in comparison that I was disappointed by the quality of the clean by Always Fresh. The basic clean did not do anything. To actually get carpet cleaned properly, you need to pay extra $35 for the industrial clean. So if you need your carpet clean, do not bother buying the basic clean as it is a waste of money. The cleaner was very friendly and helpful but expect to pay the extra money with this company if you are looking for a good quality carpet clean.
fixed stinking uninhabitable carpet
new rental with appalling carpet which stank.. realtor wouldn’t fix but i organized the full clean and sanitize and the results have been outstanding! Highly recommend the polite, knowledgeable and professional work of jeffery from the always fresh carpet cleaning team! Thanks again!
Excellent & Friendly Service
Excellent & very frIendly service by Jeffery from Always Fresh . Received a call from Jeffery stating that he was 30 minutes away & he arrived on time. He was very knowledgeable and efficient in his work ! And most of all he seemed to really enjoy what he was going despite it being after 5pm and having already had a full day of appointments. I highly recommend Jeffery from Always Fresh ! Would definitely book with the Always Fresh team again .
Excellent and easy!
Found these guys online, emailed and basically got a response straight away. We were booked in the following week. We had a confirmation email detailing everything and on the day had a call telling us they were on there way. He did an amazing job, explained all before and was done within the hour. would recommend to everyone!
Rough as Guts - Always Cowboy Carpet Cleaners
After waiting the prescribed time of arrival from 8am till 11am the 'technician' arrived at 1pm. Vehicle looked like a wreck & equipment was disorganised. The 'technician' tried hard to upsell me to do additional 'sanitization' but couldn't explain his process or products used or the benefit except that it would double the spend.
The 'standard' clean was under whelming & simply involved a random & poorly covered dribble of 'liquid' on the carpet followed immediately with a rough as single pass of a squirty sucky thing which made no difference ...
Carpet Shampoo overview
Third time we are using Fresh Carpet to clean our carpets, including 2 bedrooms, dining room and hallway. The carpet is very old with a fair amount of stains. The staff are always professional and very polite. The quality of work is thorough and the carpet looks great. I highly recommend Always Fresh Carpet Cleaning.
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