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Amart Furniture NSW, Ballina

Amart Furniture NSW, Ballina

1.8 from 5 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
4

Judy H

Judy HMaclean NSW

Exellent service SuperAmart Ballina

published

Thankyou to the manager Geoff and Sheryl for follow ups when Geoff was unavailable.We have received great service. Geoff obviously has excellent management skills in the way he handled our problem. He showed concern and empathy towards us and everything was quickly attended to.Thanks again Geoff for restoring our faith in SuperAmart Ballina and creating a great place to shop once again. Last word to Jess and team for acting so promptly re our concern....thankyou.

Shop LocationNSW, Ballina
1 comment
Super Amart
Juanita B.Super Amart

Hi Judy,
Thank you for taking the time out of your day to update your review of us! The team will be thrilled to hear they were able to turn your experience around into a positive! Thank you again!
Kind regards,
Ali and the Online Service Team


Disgusted with quality and service

published

Today we gave away our 2 bonded leather lounges peeling so badly pieces of fabric were sticking to our clothing. The first lot of furniture in such bad condition I couldn't even resell them.They were only 4 years old and we are retirees who look after our furniture. One of the 3 seaters was replaced as it started to peel within 3 months. That one also peeled. I rang the Ballina store and the manager offered me nine dollars refund as they don't cover upholstery and that amount was the balance of the guarantee. I was insulted! Disgusted in the quality of the furniture and the service.NEVER AGAIN will I purchase SUPERAMART RUBBISH goodbye $1199!!!!

Shop LocationNSW, Ballina
2 comments
Super Amart
Juanita B.Super Amart
Super Amart
Juanita B.Super Amart
Rebecca

RebeccaSpring Grove

Terrible customer care, faulty product

published

We purchased Nixon 4 seater lounge with chaise in bonded leather from Ballina store in May 2012. It started peeling earlier this year, not even 4 years old. Customer care gave us a scripted response - the bonded leather warranty has expired, they do not class the issue as a "major problem" and they accept no blame for what is clearly a faulty product and widespread issue amongst consumers of this lounge. Probably not a coincidence that the Nixon is no longer sold in the bonded leather finish. Under 4 years is not a reasonable lifespan for such a costly and significant purchase.

Shop LocationNSW, Ballina
2 comments
Super Amart
Juanita B.Super Amart
Rebecca
Rebecca

Sales order: 340 - 134882
Ph 0421810230

Spartacus corner lounge

published
Shop LocationNSW, Ballina
1 comment
Super Amart
Juanita B.Super Amart

Ridiculous delivery costs....amart Ballina.

published

Wants to charge $80 to deliver a futon from Ballina to Byron bay. I only recently spent $40 on delivery & installation of a washing machine for the same distance from Bi-rite. Not to mention we bought floor stock as last futon and manager was not interested in offering a few more dollars off!! You get what you pay for I suppose but $80 to deliver down the road what a rip off!!

Shop LocationNSW, Ballina
1 comment
Super Amart
Juanita B.Super Amart

Thank you for your comments. Please email us at feedback@superamart.com.au if you would like to take this further.


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Questions & Answers

Amanda B.

Amanda B.asked

Hi I have just picked up a rose bay double bed. When we put it together the slats won’t fit at the head. On measuring the rails at the head are 2 cm narrower then the rails are at the foot. Looks like the screw plates are wrongly positioned on the bed head. Any ideas? Thanks!

No answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
Compare all Amart Furniture

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