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Check to see if it has to be assembled
This is the second item I have bought from Amart Glendale and both times I was lucky enough to have a storeman named [Name Removed] to bring out my furniture who did a great job assisting us. My big gripe though is the dining setting I bought. It is wooden, has 6 chairs and table. I paid $1300 and got each chair in 6 parts with 23 screws and bolts to each chair. Haven’t looked at the table yet! My friend said he will do a chair a week so should have it set up by Christmas. Never again.
Disgraceful customer service and cheap throw away products.
3 Year Guarantee is what is printed on the sales receipt.
Recently expressed my concern regarding the purchase of the AMARI 3 piece Bench Dining Setting. The product was opened in June 2019 and placed in an undercover alfresco area away from direct sunlight and protected from rain and other elements.
Significant deterioration of the product was notable with evident rusting of the the white aluminium.
I contacted customer service with photographs attached and received an abrupt reply - see below
We have assessed you photos and unfortunately ...this has been assessed as not a manufacturing issue and therefore we will be unable to proceed any further with your claim."Amart Furniture's liability under this Quality Guarantee does not extend to: damage, failure, fading, or deterioration (of the whole of the Product or its components) caused by normal wear & tear; or damage (including corrosion) caused by improper use, abuse, neglect, assembly, placement, storage care or maintenance, including damage caused by failing to adhere to care instructions"
|Category||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas|
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