??!
1 photo
Amart Furniture Online Store

Amart Furniture Online Store

1.3 from 12 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
11

Nicole

NicoleSydney, NSW

  • 3 reviews

Valentina bed! Already broken

published

Had my bed (Valentina) for a month and a half and its already broken. Theres a little leg in the middle of the bed and it broke. Now theres a big dip in the middle of the bed as the metal bar down the bed is now bent. Maybe Good for kids, definitely not average sized adults.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Ramon

RamonGreater Melbourne (Inner), VIC

Expect no refund policy for unpacked defective products. Get shocking customer service to find resolution.

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
Shayla

ShaylaSouth East Queensland, QLD

  • 7 reviews
  • 6 likes
  • Verified customer

Cheap garbage

published

Products are ridiculously awful, furniture is made of sawdust and barely lasted a year before not only cutting itself in half but also impaling my mattress in the process, so now my 6 month old mattress has a hole in the bottom of it. Photos are of the centre support beam with the leg that went straight through it.

Product Quality
Shipping
Jade

Jade

  • 4 reviews
  • 1 like

Great vaule extremely fast delivery

published

Great vaule for money I have saved so much on fea tablets and shampoo and delivery has been as fast as one day couldn't believe it! Definitely a great online store.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Disgraceful!

published

We purchased an outdoor item in November last year. It has completely deteriorated and Amart has wiped their hands of it saying that they won’t do anything as it was caused by the weather. It’s an outdoor item!!!!! Would never ever recommend anyone to buy from Amart.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers

Very Poor service

published

Mis-information from Caringbah store cost me $160 for a delivery, stock showing as available, not available. All round very poor experience. I would not shop at this store again ever.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Worst customer service ever

published

The purchased object arrived broken and they wouldn't return and give the money back. Got into lots of argument and eventually a fight was about to happen. Never ever recommend anyone to waste their money that way.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers

Forget your warranty!

published

Bought an expensive mattress with 10 year full replacement/ refund warranty. Unfortunately that thing didn't last and we had to hand in a claim. At first Amart offered us a ridiculous sum of money as reimbursement and then pointed out some clause in their warranty that stated we had to " inform them straight away from the damage or the warranty MAY be affected". Now the mattress didn't break in half and the damage was barely noticable at first and as soon as we knew it was the mattress, we went to Amart. Ended with Amart completely refusing to do anything except fobbing us off to manufacturer! Horrid customer service! Horrid quality! Won't buy there again.

Product Quality
Warranty Claim MadeYes
Sana

SanaMetropolitan Adelaide, SA

Selling second hand or display furnitures as new in package

published

Just unpacked them and found out sofas full of mark and have been wiped
Legs are rusty
Calling Melrose Park store after 5 minutes to discuss, customer service was very rude

2 comments
Sana
Sana

Just unpacked them and found out sofas full of mark and have been wiped
Legs are rusty
Calling Melrose Park store after 5 minutes to discuss, customer service was very rude

Sana
Sana

Just unpacked them and found out sofas full of mark and have been wiped
Legs are rusty
Calling Melrose Park store after 5 minutes to discuss, customer service was very rude

The reviewer stated that an incentive was offered for this review

Crashbang

CrashbangSA, 5108

  • 30 reviews
  • 25 likes
  • Verified customer

First time buyer, last time too.

published
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

poor after sales service

published

Recliner broken after 10 months ring customer service and left on hold for 15 minutes then automated service said that they were closed and to ring back in working hours


Do not buy from Amart.

published

Word of warning: Do not order from Amart. I am not one to write reviews on services and products but I feel like I have to to save people from the poor customer service and chaos that Amart would have caused. The delivery is extremely inefficient and they do not follow company procedures - basically doing what they feel like what is right. Anyone considering Amart should opt for other furniture stores that have guaranteed and reliable quality of customer service and delivery.

Product Quality
Shipping
Return Claim MadeNo

See all Amart Furniture reviews

Questions & Answers

Elise M.

Elise M.asked

What is plush leather?

No answers

Get an answer from our members and Super Amart representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.