- Verified customer
Would be nice if they could bring stuff from other stores
They staff were helpful but, we wanted 3 different items, all being in stock at different stores. There was no way without personally driving to each store to pick up could they move the stock from store to store.
Job well done
Was serve by Jackie who went out of her way to ensure we got what we were wanting in a mattress. Whilst we were waiting for Jackie who was busy with another customer, a fellow sales person came to chat to us and keep us updated on how long Jackie would be. Found the staff to be friendly and efficient and to know the product they were selling. Nothing was a problem even though I forgot to take ID with me. Just returned the next day where everything was ready and waiting for me to finalise the sale. The delivery guys kept us well informed as to the approximate time and were just as efficient. For a big department store was very much surprised by the friendly service we were given
We had our heart set on a Latex mattress, but we were talked into a innerspring mattress. We were told if we have issues we have a 60 day trial. We were not told there is no refund. But can try a different mattress at an extra delivery and removal cost. $100 each way. Very deceptive.
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