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Amart Furniture QLD, Morayfield

Amart Furniture QLD, Morayfield

1.7 from 12 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
4
1 star
7

Shocking !!

published

Poor Quality Furniture and dont bother complaining or asking for repair or refund as they will send some bogus expert around and tell you its your fault. Never ever buying anything from them ever again. cheap nasty rubbish.

Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationMorayfield
See all answers

Lounge Suite poor quality

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
Dee

DeeCaboolture

Bonded leather lounge ready for the dump

published

We called super a mart approx a year ago to inform them our lounge approx 2 years old at the time was flaking. Bonded leather. We were told they dont have 10 years warranty like real leather and they are notorious for flaking and that they no longer do the same bonded leather. It was too bad so sad for us. I have now been told to seek the ombudsman or fair trading. It's not fair to spend so much on a lounge and have thus happen.

Shop LocationQLD, Morayfield
Mandi

MandiBurpengary

No responsibility, no care

published

I bought a lounge, wasn’t given any instructions. When moving over 2 years later realised that the sofa mechanism had scratched my wooden floors. Contact Amart , apparently there were 4 feet to put on the lounge, here’s the grab they say if I had of put them on I would of realised that the other 4 feet were missing. Apparently all this is my fault, no replacement of a fault product, poor directions. The Diamond chaise lounge is complete rubbish, the front of sofa is collapsing, cushions don’t fit into recess as they should.

Shop LocationQLD, Morayfield

Rudolf

RudolfBrisbane

They cant find the stock in their own warehouse!

published

I waited 45 minutes while they searched around for the products I was sold only to be told they couldn't find them and I would have a 3 week wait while it was re ordered!! Cancelled my order and wont return.... what kind of business are you running here?

Shop LocationQLD, Morayfield

Michelle

MichelleWoodford

Disappointing

published
Shop LocationQLD, Morayfield
1 comment
Michelle
Michelle

Where is the remainder of this review?


Horrible furniture, genuine leather is NOT genuine & the WORST customer service ever.

published
Shop LocationQLD, Morayfield
1 comment
Super Amart
Juanita B.Super Amart

Sir-James

Sir-JamesAU

  • 9 reviews
  • 8 likes

Products good and competitively priced...Delivery charges exorbitant

published

Similar size parcel delivered 25 minutes from Morayfield Super A Mart $98 compared to Harvey Norman $35
Point 2- When shopping online, no provision for immediate freight charge, have to phone the shop for charges and then cannot pay the freight charge using Paypal

Shop LocationQLD, Morayfield
1 comment
Super Amart
Juanita B.Super Amart

Perfect customer service from Morayfield Super Amart

published

Morayfield Super Amart have been fantastic with us, back to purchase date 4yrs ago and still continue to do the very best they can, always with a positive can do attitude.
I've found the team there to be extremely polite, helpful and give you space to talk and think.

Well Done Morayfield Super Amart!!
You should be proud of your customer service and prompt, polite work

Shop LocationQLD, Morayfield
2 comments
Super Amart
Juanita B.Super Amart

Hi Aly,
Thanks so much for your feedback! I'll pass your kind words onto the team at Morayfield to let them know.

Aly
Aly

Thanks!!

Rebecca

RebeccaBrisbane

Rude staff

published
Shop LocationQLD, Morayfield
1 comment
Super Amart
Juanita B.Super Amart

Told too bad

published

Purchased new lounge approx. 12 weeks ago that was faulty..like many pieces I have purchased on previous occasions..decided to pay a bit more ($1100) and go with something a bit better quality..Received replacement lounge last week and ever so annoyingly it is in this weeks catalogue for $400 less!! Super Amart staff just simply said it's too bad- the have no idea of what & when something will be on sale..really annoyed as it's not just small change!

Shop LocationQLD, Morayfield
1 comment
Super Amart
Juanita B.Super Amart

Faulty Recliners

published
Shop LocationQLD, Morayfield
1 comment
Super Amart
Juanita B.Super Amart

See all Amart Furniture reviews

Questions & Answers

Ian G

Ian Gasked

Do the leather lounges use fire retardant chemicals or any chemicals which result in off gassing .

2 answers
Ian G
Ian G

Do the leather lounges use fire retardant chemicals or any chemicals which result in off gassing.

micheal
micheal

to get the correct information ask the store or contact the manufacturer


Get an answer from our members and Super Amart representatives

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