??!
1 photo
Amart Furniture SA, Gepps Cross

Amart Furniture SA, Gepps Cross

1.8 from 41 reviews

Reviews

Review distribution

5 star
4
4 star
3
3 star
2
2 star
2
1 star
30

Cath

CathMetropolitan Adelaide, SA

  • 3 reviews
  • 2 likes

Hard to assemble

published

We bought the phoebe lounge and decided to put the legs on ourselves thinking how hard can it be to screw a few legs on? Very hard as it turns out - it look 3 hours and a trip to Bunnings to buy 2 new drill bits to replace the ones that were destroyed trying to screw the screws in. The lounge is lovely and customer service in store was great.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA
See all answers

Jess

JessMetropolitan Adelaide, SA

  • 7 reviews
  • 10 likes

Sells dofldgy furniture

published

We brought a bed from Amart a few years ago that so no longer covered by their warranty. It is completely falling apart, and seems to be really bad quality

Do not buy furniture from Amart, very bad quality.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross
See all answers
Adrian

AdrianAdelaide, SA

  • 5 reviews
  • 1 like

Bought outdoor furniture, no issues so far

published
Shop LocationSA, Gepps Cross
Fraser

FraserProspect

Shoddy customer service

published
Shop LocationSA, Gepps Cross

Rocco

Rocco

  • 2 reviews
  • 9 likes

Terrible service and finance company they deal with

published

This review is directed at the munno para store!Their finance e company lattitude are so incompetent and thats an understatement by far! amart people and their wharhouse /delivery service are rude unhelpful and allround absolute joke hence their 1.9star review ! Get with the times and get onto certegey !

Shop LocationSA, Gepps Cross

gerry

gerryadelaide

  • 3 reviews
  • 3 likes

value for money

published

The salesman was excellent and helpful in choosing a bedroom suite for our second bedroom. Deivery wasinngood time and reasonably. priced. Would purchsse from them again.

Shop LocationSA, Gepps Cross

Injury and not much reaction from the store

published

I purchased a bed frame in store with extras. After having it for a month the bed frame snapped and I landed on my wrist with it fracturing it. The response I got from the store and higher up is that they needed evidence not like I was in a cast for two weeks and without work. I would not recommend going to Gepps cross store.

Shop LocationSA, Gepps Cross

BELINDA

BELINDAMetropolitan Adelaide, SA

  • 3 reviews

Fast easy transaction and great buy

published

Went in store. had already used the online wishlist to work out what we wanted. How much it should have all cost and the discount we were expecting to get on our purchase. The salesperson was helpful yet not pushy at making the sale. which is something refreshing. he said leave it with me and i will work out the best cost. well we were blown away with the amount we paid for what we got. 6 acaia wood furniture pieces for 25% off each piece. great buy. Love Amart.

Shop LocationSA, Gepps Cross
Kasey

KaseyAdelaide

  • 2 reviews
  • 2 likes

Waste Of Money, Substandard Quality.

published
Shop LocationSA, Gepps Cross
Joanna R

Joanna RSouth Australia

  • 16 reviews
  • 6 likes

Definitely NOT Furniture for Life

published
Shop LocationSA, Gepps Cross

Ali

AliSouth Australia

Poor quality furniture

published

I have purchased 3 separate products from this store, 2 lounge suites and a bedroom package. All of which have been well below standard. The lounge suites have only lasted a few years and the warranty was worth nothing!! The bedroom furniture has come apart and broken.
Not a happy customer at all!!!
Don’t waste your money purchasing from this store!

Shop LocationSA, Gepps Cross

Nerena

NerenaAdelaide

Fantastic Service

published

Le from the Gepps Cross Store was simply amazing . I gave her a budget that I wanted to work with and she delivered. Extremely efficient and professional in her manner . I found her so helpful . She recognized all the extra items that I might need as well and gave me so much advice . Please give her recognition for her great work . My name is Nerena Gray . I came into your store on the 11/7/17 well done Le

Shop LocationSA, Gepps Cross

Irene swavalla

Irene swavallaBELLEVUE HEIGHTS

  • 5 reviews
  • 4 likes

Bought a bed frame and the wood broke

published
Shop LocationSA, Gepps Cross

Bad service.

published

The service at gepps cross is terrible. I was interested in buying a bedroom suite as it was on a good sale according to the price on it. The salesman said no the sale was finished. Well this is the price that's on it that's what i expect to pay. Anyway he said he would go double check. Waited 10 min and then seen he was busy serving someone else! So i approached him and walked out disgusted. Just as bad i sent an email to the store and never got a reply. Disgusting service.

Shop LocationSA, Gepps Cross
  • Verified customer

A fair product for a fair price.

published
Shop LocationSA, Gepps Cross

Broken handles and No Replacement!!!

published
Shop LocationSA, Gepps Cross
1 comment
Super Amart
Juanita B.Super Amart

Very poor quality leather lounge suite with many problems.

published

Bought a 3 piece leather lounge suite from Gepps Cross 4 years ago.
Problems so far
1 reclining chair mechanism broke in one chair which was fixed.
2 both armchairs have marks/stains on arms
3 2nd chair mechanism broke today 12 November.
Store manager offered no help whatsoever with marks accusing me of not cleaning or polishing for 4 years! How would she know if I had or not?
Shocking customer service! No one has even bothered to come out and look st suite.
Will never buy from them again. K Freel

Shop LocationSA, Gepps Cross
5 comments
Super Amart
Juanita B.Super Amart
Kath F
Kath F
Kath F
Kath F

  • Verified customer

Poor Product & Poor, Unprofessional Customer Service

published
Shop LocationSA, Gepps Cross
1 comment
Super Amart
Juanita B.Super Amart

Masterdiver823

Masterdiver823AU

  • 4 reviews
  • 2 likes

After sales service

published

I bought a glass dining table and chairs from these guys they fell over to help me to buy the product, once I got it home and assembled it there were critical parts missing so the table is incomplete, I can't take it back as we sold our old dining table and they have nothing similar we could replace it with. I've phoned x 2 and been in to see them x 2, they initially said 3 days and they would express post the parts to me, didn't happen, they then promised me 14 days max it's going to be a month on Tuesday since I bought the setting and it's still half finished in my dining room.

Poor customer service, unreliable, average quality product at best!

I will NEVER shop at Amart again and I will not recommend them.

Shop LocationSA, Gepps Cross
3 comments
Super Amart
Juanita B.Super Amart
Masterdiver823
Masterdiver823

Sales order number is #366-992863 ph 0429 679 690, good luck!

Super Amart
Juanita B.Super Amart

Hi there,
Thanks for sending those details in for me. I would highly suggest removing your personal information from this thread, as it is a threat to your security.
Kind regards,
Tom and the Super Amart Team


MARK LOBERT

MARK LOBERTAdelaide

Angry in Adelaide

published

So disappointed and angry with the useless staff from Super Amart they have lied to me over my furniture when I had the first problem. Now not even 12 months in and they don't want to help me and it's already falling apart. I payed thousands of my hard earned money for rubbish!!!!!!
They said comfort isn't a part of the warranty They should be called super morons!!

Shop LocationSA, Gepps Cross
1 comment
Super Amart
Juanita B.Super Amart

Page 1 of 3

See all Amart Furniture reviews

Questions & Answers

Marlene c

Marlene casked

What design s have you for a king single headboard suitable for electric bed?

1 answer
elmer
elmer

The logical thing to do would be to ask the store


Get an answer from our members and Super Amart representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
Compare all Amart Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.