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Amart Furniture SA, Gepps Cross

Amart Furniture SA, Gepps Cross

1.7 from 46 reviews

Reviews

1.7

46 reviews
5
(4)
4
(3)
3
(3)
2
(2)
1
(34)
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Andrea C.

Andrea C.Metropolitan Adelaide, SA

Warranty is worthless

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationGepps Cross SA
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Terrible, cheap quality.

published

I bought the spacesaver drawers for $249, expecting decent quality for the price. The wood (if you could even call it that) came out of the box damaged and then was difficult to assemble. The structural integrity was poor and overall the quality of the materials was very poor. Would not buy again.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
dissatisfied customer

dissatisfied customerSouth Australia

Do not waist your money on SMART CARE

published

It is not as easy as they tell you.
The fabric care kit does not work as good as they advertise it.
You need to email Smart Care proof of purchase.
You need to send Smart Care photos and it needs to be done within 5 days of the accident. it will get rejected anything over the 5 day period.
Amart nor Smart Care tell you this information upfront.
Save your money and get it professionally cleaned by an independent cleaner.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Hannah

HannahMetropolitan Adelaide, SA

One word: bad

published

People in store are fine. But the delivery could not be any worse. They arrive 2 hours before the time and gave 10 min notice instead of half an hour. The table was completely damaged. It was torn in half and you could see the split from the box. The chairs are all scratched and marked. Never going to buy anything from Amart ever again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationGepps cross
See all answers
Michael00

Michael00Adelaide

  • 6 reviews
  • 5 likes

kombi bunk Bed

published

Product is of good quality and my kids liked it but annoying part is assembling it as there are so many parts and no labels on the wood pieces. Moreover the instructions are not very clear. Bit disappointing. It took 6 hours just to do the half of it for 2 people.
IKEA product instructions are much more clear and simple.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross
See all answers
Cath

CathMetropolitan Adelaide, SA

  • 3 reviews
  • 2 likes

Hard to assemble

published

We bought the phoebe lounge and decided to put the legs on ourselves thinking how hard can it be to screw a few legs on? Very hard as it turns out - it look 3 hours and a trip to Bunnings to buy 2 new drill bits to replace the ones that were destroyed trying to screw the screws in. The lounge is lovely and customer service in store was great.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA
See all answers
Jess

JessMetropolitan Adelaide, SA

  • 9 reviews
  • 13 likes

Sells dofldgy furniture

published

We brought a bed from Amart a few years ago that so no longer covered by their warranty. It is completely falling apart, and seems to be really bad quality

Do not buy furniture from Amart, very bad quality.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross
See all answers
Adrian

AdrianAdelaide, SA

  • 5 reviews
  • 1 like

Bought outdoor furniture, no issues so far

published
Shop LocationSA, Gepps Cross
Fraser

FraserProspect

Shoddy customer service

published
Shop LocationSA, Gepps Cross
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Rocco

Rocco

  • 2 reviews
  • 9 likes

Terrible service and finance company they deal with

published

This review is directed at the munno para store!Their finance e company lattitude are so incompetent and thats an understatement by far! amart people and their wharhouse /delivery service are rude unhelpful and allround absolute joke hence their 1.9star review ! Get with the times and get onto certegey !

Shop LocationSA, Gepps Cross
gerry

gerryadelaide

  • 3 reviews
  • 3 likes

value for money

published

The salesman was excellent and helpful in choosing a bedroom suite for our second bedroom. Deivery wasinngood time and reasonably. priced. Would purchsse from them again.

Shop LocationSA, Gepps Cross

Injury and not much reaction from the store

published

I purchased a bed frame in store with extras. After having it for a month the bed frame snapped and I landed on my wrist with it fracturing it. The response I got from the store and higher up is that they needed evidence not like I was in a cast for two weeks and without work. I would not recommend going to Gepps cross store.

Shop LocationSA, Gepps Cross
BELINDA

BELINDAMetropolitan Adelaide, SA

  • 3 reviews

Fast easy transaction and great buy

published

Went in store. had already used the online wishlist to work out what we wanted. How much it should have all cost and the discount we were expecting to get on our purchase. The salesperson was helpful yet not pushy at making the sale. which is something refreshing. he said leave it with me and i will work out the best cost. well we were blown away with the amount we paid for what we got. 6 acaia wood furniture pieces for 25% off each piece. great buy. Love Amart.

Shop LocationSA, Gepps Cross
Kasey

KaseyAdelaide

  • 2 reviews
  • 3 likes

Waste Of Money, Substandard Quality.

published
Shop LocationSA, Gepps Cross
Joanna R

Joanna RSouth Australia

  • 19 reviews
  • 6 likes

Definitely NOT Furniture for Life

published
Shop LocationSA, Gepps Cross
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Ali

AliSouth Australia

Poor quality furniture

published

I have purchased 3 separate products from this store, 2 lounge suites and a bedroom package. All of which have been well below standard. The lounge suites have only lasted a few years and the warranty was worth nothing!! The bedroom furniture has come apart and broken.
Not a happy customer at all!!!
Don’t waste your money purchasing from this store!

Shop LocationSA, Gepps Cross
Nerena

NerenaAdelaide

Fantastic Service

published

Le from the Gepps Cross Store was simply amazing . I gave her a budget that I wanted to work with and she delivered. Extremely efficient and professional in her manner . I found her so helpful . She recognized all the extra items that I might need as well and gave me so much advice . Please give her recognition for her great work . My name is Nerena Gray . I came into your store on the 11/7/17 well done Le

Shop LocationSA, Gepps Cross
Irene swavalla

Irene swavallaBELLEVUE HEIGHTS

  • 6 reviews
  • 4 likes

Bought a bed frame and the wood broke

published
Shop LocationSA, Gepps Cross

Bad service.

published

The service at gepps cross is terrible. I was interested in buying a bedroom suite as it was on a good sale according to the price on it. The salesman said no the sale was finished. Well this is the price that's on it that's what i expect to pay. Anyway he said he would go double check. Waited 10 min and then seen he was busy serving someone else! So i approached him and walked out disgusted. Just as bad i sent an email to the store and never got a reply. Disgusting service.

Shop LocationSA, Gepps Cross

A fair product for a fair price.

published
Shop LocationSA, Gepps Cross
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Questions & Answers

Marlene c

Marlene casked

SA, Gepps Cross

What design s have you for a king single headboard suitable for electric bed?

1 answer
micheal
micheal

The logical thing to do would be to ask the store

Get an answer from our members and Super Amart representatives

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