Amazing Customer Service
I just want to thank Amart Furniture for the amazing customer service they provide to us time and time again. Recently, I placed an order online for 2 fiesta bar stools which were not in stock at the time. However, I was contacted within a couple of hours of placing the order to be advised that my order had been received and I would be contacted once the stools had arrived. Sure enough, a couple of weeks down the track I received an email and sms advising that my goods had arrived and could I reply with a pick up date which I did. Upon arriving...at the pick up dock at the Munno Para Store I was greeted by Rob who took me inside, confirmed my order and advised me that he would bring the goods to my car. This was the second time that I had dealt with Rob and his customer service skills are second to none - absolutely exceptional. He is always friendly, polite, courteous, professional and nothing is too much trouble. He made me feel really valued as an Amart customer which is so refreshing in this day and age when customer service standards have really slipped across other organisations. Rob is an absolute credit to himself and an asset to Amart Furniture. Thanks again.
I wish I never walked in the door. Bought a couch and dinning setting. Both are cheap rubbish. Will probably need to replace couch in 12 months. I called customer care about wobbly legs on chairs and the sales woman said it was my fault, I put them on wrong. Putting legs on chairs is pretty straight forward. I completely regret purchasing anything from amart.
- SA, Munno Para
- Verified customer
Bedroom Furniture good deals but cheap furniture quality
Purchased a queen bedroom package, 3x singles beds and 2x mattresses. Had a few issues but ended up getting most of them sorted quite quickly. Was disappointed we had to wait for a few weeks to pickup items and then another month before we could pick up last bed. Easy to put together but quality doesn't seem great for price tag. So glad we ended up getting more money off. Pays to keep an eye on prices from when you order to when you pick up because you can get it for the cheaper price if you ask.
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