3 days notice not to deliver our goods that were paid for and organised 2 months prior
The store contacted me today with 3 days notice to say they could not deliver our furniture this Saturday which we have paid for and organised 2 months prior. We are moving into our new home this Saturday now my kids and my husband and I have no beds to sleep in,
Terrible customer service I have had 3 prior phone calls from their store saying it was confirmed now today to recieve this phone call is terrible , happily took our money for payment, will never shop at smart again and never recommend to anyone stay away do not buy from here
Amart offers great customer service
We purchased a lot of our home furniture from Amart. Everything was great except our bed. The bed legs were a cheap quality wood because of which they would bend . I wrote to Amart after trying to fix it everyday of the week. Alexandra from Preston store came to our rescue by sending the spare legs to us in speed mail and even then the issue was not resolved. Alexandra went above and beyond and gave us a store credit to buy a new bed with free delivery. I am really grateful to her for this and I will be shopping at Amart again.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.