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Amart Furniture VIC, Preston

Amart Furniture VIC, Preston

3.0 from 2 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
1

Sarah K.

Sarah K.Greater Melbourne (Metropolitan), VIC

3 days notice not to deliver our goods that were paid for and organised 2 months prior

published

The store contacted me today with 3 days notice to say they could not deliver our furniture this Saturday which we have paid for and organised 2 months prior. We are moving into our new home this Saturday now my kids and my husband and I have no beds to sleep in,
Terrible customer service I have had 3 prior phone calls from their store saying it was confirmed now today to recieve this phone call is terrible , happily took our money for payment, will never shop at smart again and never recommend to anyone stay away do not buy from here

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
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Amart offers great customer service

published

We purchased a lot of our home furniture from Amart. Everything was great except our bed. The bed legs were a cheap quality wood because of which they would bend . I wrote to Amart after trying to fix it everyday of the week. Alexandra from Preston store came to our rescue by sending the spare legs to us in speed mail and even then the issue was not resolved. Alexandra went above and beyond and gave us a store credit to buy a new bed with free delivery. I am really grateful to her for this and I will be shopping at Amart again.

Product Quality
Customer Service
Store LocationPreston

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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