91 questions from our users
HOW CAN I PURCHASE A GIFT CARD FOR A PIECE OF FURNITURE TO BE REDEEMED AT A STORE NSW ?
I want to purchase your Centara outdoor setting while on special pls. Can u help me?
We bought a furniture package a few years ago now. It was wood with a wrought iron panel covered in glass. Dining set, coffee tables, buffet and end unit. Cant add picture to this . Need to know type of wood cos I need to make a repair. Anyone remember if?
omg after reading what people have to say I was going to buy a lounge from you I'm thinking no way will I be buying from there
We moved from Victoria to the Gold Coast and needed to set up house again. We bought a lot of stuff from Harvey Norman and had no problems at all. Because we are not familiar with the roads yet we basically stopped at the Amart super store because we came across it, saving us further travels. The salesman was charming and assured us that everything would be delivered by a certain date.
We had two deliveries by different companies come on the same day, but the 5 pillows did not turn up and when I rang, the office told me they were out of stock and would be available in 3 weeks, and Im still waiting. I wrote to the CEOs office and had no response. I rang the salesman who could not exactly remember what he had told us about the pillows and availability. We have since purchased another lot of pillows and have written the money paid to Amart off.
We needed more furniture and this time we went to Furniture n
More on Brisbane road. They were terrific with the added benefit that all their furniture is put together, no flat packs - plus they had good prices. Next to them was a bedding place so we were doubly sorry that we bought anything at all from Amart.
I bought Silverwood furniture ,the whole package almost 6 years ago and unfortunatley i have had spillages on the coffee table ,my question is can i buy a stain to cover the markings on my furniture
Is there any way to restore the finish to a silverwood entertainment unit? I want to try and match the original finish as we have other pieces of furniture with the same finish. The entertainment unit is tired and scratched and would like to remove that and refinish, but I am having trouble finding what to finish it with. Any help would be appreciated
What design s have you for a king single headboard suitable for electric bed?
Hi there, we purchased a couch a couple of months ago and are still waiting for delivery, I have now seen the same cough advertised for $300 cheaper than what we paid. I couldn't find anything in the T&C's that would stop me from been able to negotiate this. Anyone else done this?
If I was to buy some furniture from you and I couldn't pay all at once, could I put a deposit down, then once I have access to some funds, can I pay the rest of the amount owing? I don't want to finance though?
Do the leather lounges use fire retardant chemicals or any chemicals which result in off gassing .
I assembled a desk that I bought from Amart, with three drawers. The top two smaller drawers engage with the rails and slid in OK, but the bottom large drawer will not slide in, as if too narrow for the width of the rails. I then assembled a filing cabinet with the same drawer arrange and the same problem, the large drawer will not properly engage with the rails. The desk is solid enough, but the filing cabinet does not seem rigid, seems like poor quality.
Hi I just purchased one of your queen beds as a flat pack I thought trade school was hard but trying to assemble your flat pack bed is near impossible nothing fits nothing lines up not one corner is square the centre bar twist's when you try & screw it into the bedhead or the foot of the bed,the two timber supports where the slats sits half of the screws had'nt even been properly screwed in the two supports were so rough it looked as though it'd been cut with a steak knife you could'nt even run your hand down the timber without the risk of a reasonably large chunk of wood splintering in your hand.I had to re screw both sides & sand them as well none of this really bothers me as im a cabinet maker but when you pay top dollar & I mean top dollar for a few covered pieces of wood I/you would expect that it would go together for one & the finish on the raw timber would at least be sanded or the very least have the rough edges taken off this is really poor craftsmanship back in my day this would fail on so many levels it absolutely terrible how you can pay so much money for something & this is what you get.Is there a quality control as far as physically checking the product even the M8 screws that you provide are garbage the allen key is too long to do the job & the spanner well need I say anymore,this whole bed has to be stripped down & re position all of the brackets so as hopefully it might go together even if it does go together personally i'd give it 6months max before we start looking for a new one thats if I can assemble it first & if thats possible trying to keep it together from falling apart is another thing..
I'm really looking forward to hearng back from you & what your solution is to fixing this problem
We have just bought a bedroom suite and it does emit a very strong odour. Since we have had it my partner has had severe headaches, nausea and stomach cramps and I have had milder headaches. It is to the point where we have to sleep in another room. Can you please let me know, what are the chemicals we are smelling and what can be done about it?
What is plush leather?
I would like to know why my click sofa which arrived at 8 am this morning was not unpacked and set up for me. When you rang to advise me about the delivery I distinctly made a point of making sure it would be set up for me and the A mart staff member assured me it would. When the delivery man arrived he told me that the procedure is to just drop and go.. I am NOT HAPPY at all. I will be ringing you at 9am when your stores open.
I'd say the sales person gave you incorrect info - The salesman for the lounge I purchased last week was very clear it was only drop and go.
Apparently they used to do setup and packaging removal (quite some time ago) but the service was discontinued.
The delivery men are from a freight company, not Amart. They are only interested in getting in and out as fast as possible. The box was slightly bigger than my doorway, but they tried to force it through anyway - now I'm looking at a door repaint.
Yes you are right about that..and the outcome of your experience is to give you extra stress,work and more expense.
Hi I have just picked up a rose bay double bed. When we put it together the slats won’t fit at the head. On measuring the rails at the head are 2 cm narrower then the rails are at the foot. Looks like the screw plates are wrongly positioned on the bed head. Any ideas? Thanks!
hi i’m looking to buy curtains from amart and i’m having a look online but it doesn’t clarify if one curtain comes in a packet or 2?? can someone help me please
If my lounge was bought about 2 years ago n the stitching has come undone n now split will it be replaced or fixed? I think it was called the Montana chase
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