CODE: 693190001
ARISTOTLE
Claims its Leather, after 18 months it peeled off spend over $8000 very disappointing with Amart Braybrook i purchase extra warranty but they didn't fix it.
I recently bought a DAYTON Modular Corner Suite ($4,999) in Grey and I need a replacement cushion cover for one of the short back cushions after my dog tore it. I asked Amart's customer care team where I can buy a replacement cushion or cover and they told me to contact a cushion repairer. I then asked if they could tell me the name of the fabric and they told me they couldn't tell me! Can anyone tell me who manufactures Amart lounges, or what the fabric name is? Thank you.
Amart, Aholes, coincidence? I think not.
Discuss.
Hi I would like to ask if anyone has purchased the shadow outdoor range of furniture and experienced any quality issues and if so have you attempted to make a warranty claim
I see that there is one review on here and Amart have not responded to
My experience is much the same as the review on here for the shadow range
[Email Removed]
How do I submit a claim,I brought a signature collection 2seater sofa on 14/12/21 for $3,599,00 on one of the head rests the leather is deteriorating
Invoice# 328-1520347
Sales order # 328-496334
Regards Di Griffiths
Where is my delivery QTXO048399 via hunters express
cannot find deiluivery times
cannot find delivery times onthis site
Don’t even ask or order from Amart online. Better walk into store. Online is the worst experience ever
I wish I read your warning before this..
Can you tell me exactly what the warranty covers. I bought a lounge from A Mart and all the leather look fabric has blistered and peeled off the suede is ok. A Mart only offered to purchase the warranty not to replace the lounge suite, is this right. I thought it was automatic that they replace the whole lounge, this was after only about 12 months. Linda Moulds
I have sent several emails regarding a Kota bookshelf which I bought from Amart along with 14 other items of furniture. Upon opening the box we discovered the bookshelf was broken. I took photos and sent them as requested by the woman on the phone who I called to report the problem to only to be told it was not a manufacturing fault so they can do nothing about it! So, if it isn't a manufacturing fault we can only assume it was damaged in transit which was arranged by Amart and paid for (delivery) by us. So even though I purchased in good faith AND paid delivery I have been told basically 'bad luck' and that the firm will do nothing! I have send back 2 emails since describing my dissatisfaction with this outcome and have received zero reply. They just don't respond and hope you'll give up and go away. 'Customer Care' service line. What a joke! Now I'm reading the reviews I see that this is Amart's 'modus operandi.' Just disgusting! Could you please refund my money or send me a new (undamaged) bookshelf?
Yeah they have no escalation points and their customer care just transfers you back to the store. Notice that they don't even reply to a single review either comparatively to other companies. Think Fair Trade or ACCC need to have an easy look...
What is your email address
clothes hangers
I see by the lack of answers above on this page regarding lounge chair assembly and warranty issues that one is probably left to their own devices with many problems listed here.
I myself am waiting for a lounge suite to become available after ordering and paying for it. Does this mean if I have a problem with it that the 5 and 10 year respective warranties don't stand for much knowing this was the deciding factor to purchase from Amart. Does this mean I may not have any satisfaction until I mention "small claims" or even the ACCCC?
Kind regards,
Now Worried
Hello
We purchased a saloon recliner setting 3 months ago and it already has excessive ugly pilling , it now looks 20 years old , we are being told by amart this is normal , but it looks terrible and has been impossible to remove,i have never seen this so bad on a fabric couch after literally a few weeks. Has anyone else had this problem with salloon recliners
With the Goliath 2 seater couches how do I pull off the centre section? I was able to take the backs off the two seats but can’t seem to take off the back piece for the cup holders and need to get it off to fit it through a door way to my house. Thank you
Hi! I purchased a Silverwood dining set some 4 months back (new), and now purchased the Silverwood buffet (second hand). The wood colors differ quite dramatically - the table looks light and the buffet dark. Is it normal for the Silverwood range to differ so vastly or is there something I can do to match the buffet's darker (chocolate) tone? Thanks in advance for your help.
Are you open currently?
I have a sentinal lounge and the light bulbs in centre panel are dying. How do I change the lights and where do I get replacements?
Do assembly instructions for furniture from Amart Furniture even exist? It seems that if you don't choose to have someone from Amart assemble the furniture for you, at the time you purchase it, you will be left with furniture which you have to guess how to assemble. There don't seem to be assembly instructions anywhere and the Amart Furniture website just says that assembly can be done for you in the section about assembly.
Where can I get assembly instructions for the Diamond Leather Look 3 Seater Sofa?
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