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Amart Furniture

Amart Furniture Questions & Answers

Online Store, Physical Store
1.9 from 1,420 reviews

91 questions from our users

Anita d.

Anita d.asked

Amart Furniture Physical Store

HOW CAN I PURCHASE A GIFT CARD FOR A PIECE OF FURNITURE TO BE REDEEMED AT A STORE NSW ?

1 answer
hammerhead
hammerhead

GO INTO A STORE AND BUY ONE OBVIOUSLY


Margie

Margieasked

QLD, Beenleigh

I want to purchase your Centara outdoor setting while on special pls. Can u help me?

1 answer
hammerhead
hammerhead

No i cant, But if you go into a store you can purchase it but hurry it might not be on special for long


Jackie B

Jackie Basked

We bought a furniture package a few years ago now. It was wood with a wrought iron panel covered in glass. Dining set, coffee tables, buffet and end unit. Cant add picture to this . Need to know type of wood cos I need to make a repair. Anyone remember if?

1 answer
hammerhead
hammerhead

have you thought about contacting Amart if they sold it then they should have the answer


Heather S.

Heather S.asked

QLD, Mackay

omg after reading what people have to say I was going to buy a lounge from you I'm thinking no way will I be buying from there

2 answers
costly mistake
costly mistake

Hi Heather,
We moved from Victoria to the Gold Coast and needed to set up house again. We bought a lot of stuff from Harvey Norman and had no problems at all. Because we are not familiar with the roads yet we basically stopped at the Amart super store because we came across it, saving us further travels. The salesman was charming and assured us that everything would be delivered by a certain date.
We had two deliveries by different companies come on the same day, but the 5 pillows did not turn up and when I rang, the office told me they were out of stock and would be available in 3 weeks, and Im still waiting. I wrote to the CEOs office and had no response. I rang the salesman who could not exactly remember what he had told us about the pillows and availability. We have since purchased another lot of pillows and have written the money paid to Amart off.
We needed more furniture and this time we went to Furniture n
More on Brisbane road. They were terrific with the added benefit that all their furniture is put together, no flat packs - plus they had good prices. Next to them was a bedding place so we were doubly sorry that we bought anything at all from Amart.
Good luck,
Emma

george
george

Good idea dont buy anything all the stuff is crap


Julie H.

Julie H.asked

I bought Silverwood furniture ,the whole package almost 6 years ago and unfortunatley i have had spillages on the coffee table ,my question is can i buy a stain to cover the markings on my furniture

No answers

Michael B.

Michael B.asked

Is there any way to restore the finish to a silverwood entertainment unit? I want to try and match the original finish as we have other pieces of furniture with the same finish. The entertainment unit is tired and scratched and would like to remove that and refinish, but I am having trouble finding what to finish it with. Any help would be appreciated

No answers

Marlene c

Marlene casked

SA, Gepps Cross

What design s have you for a king single headboard suitable for electric bed?

1 answer
micheal
micheal

The logical thing to do would be to ask the store


Nicolle C.

Nicolle C.asked

Premier queen bed i have losg instructions

1 answer
bill bayley
bill bayley

Ask the store or contact the manufacturer


Kel

Kelasked

Hi there, we purchased a couch a couple of months ago and are still waiting for delivery, I have now seen the same cough advertised for $300 cheaper than what we paid. I couldn't find anything in the T&C's that would stop me from been able to negotiate this. Anyone else done this?

1 answer
sarahis
sarahis

Yes, they will honor the current price as long as the item has no been delivered


Emma H.

Emma H.asked

If I was to buy some furniture from you and I couldn't pay all at once, could I put a deposit down, then once I have access to some funds, can I pay the rest of the amount owing? I don't want to finance though?

1 answer
george murray
george murray

Ask the store you never get the answer by asking here


Ian G

Ian Gasked

QLD, Morayfield

Do the leather lounges use fire retardant chemicals or any chemicals which result in off gassing .

2 answers
Ian G
Ian G

Do the leather lounges use fire retardant chemicals or any chemicals which result in off gassing.

micheal
micheal

to get the correct information ask the store or contact the manufacturer


Andrew

Andrewasked

I assembled a desk that I bought from Amart, with three drawers. The top two smaller drawers engage with the rails and slid in OK, but the bottom large drawer will not slide in, as if too narrow for the width of the rails. I then assembled a filing cabinet with the same drawer arrange and the same problem, the large drawer will not properly engage with the rails. The desk is solid enough, but the filing cabinet does not seem rigid, seems like poor quality.

1 answer
hammerhead
hammerhead

You need to contact Amart or go in store they wont answer you here


Steve Y.

Steve Y.asked

Hi I just purchased one of your queen beds as a flat pack I thought trade school was hard but trying to assemble your flat pack bed is near impossible nothing fits nothing lines up not one corner is square the centre bar twist's when you try & screw it into the bedhead or the foot of the bed,the two timber supports where the slats sits half of the screws had'nt even been properly screwed in the two supports were so rough it looked as though it'd been cut with a steak knife you could'nt even run your hand down the timber without the risk of a reasonably large chunk of wood splintering in your hand.I had to re screw both sides & sand them as well none of this really bothers me as im a cabinet maker but when you pay top dollar & I mean top dollar for a few covered pieces of wood I/you would expect that it would go together for one & the finish on the raw timber would at least be sanded or the very least have the rough edges taken off this is really poor craftsmanship back in my day this would fail on so many levels it absolutely terrible how you can pay so much money for something & this is what you get.Is there a quality control as far as physically checking the product even the M8 screws that you provide are garbage the allen key is too long to do the job & the spanner well need I say anymore,this whole bed has to be stripped down & re position all of the brackets so as hopefully it might go together even if it does go together personally i'd give it 6months max before we start looking for a new one thats if I can assemble it first & if thats possible trying to keep it together from falling apart is another thing..
I'm really looking forward to hearng back from you & what your solution is to fixing this problem
many thanks
Steve..

1 answer
john smith
john smith

this is a public review forum Amart wont answer you here they dont monitor this site


Jo W

Jo Wasked

NSW, Caringbah

We have just bought a bedroom suite and it does emit a very strong odour. Since we have had it my partner has had severe headaches, nausea and stomach cramps and I have had milder headaches. It is to the point where we have to sleep in another room. Can you please let me know, what are the chemicals we are smelling and what can be done about it?

1 answer
john smith
john smith

this is a public review forum Amart wont answer you here contact the store or manufacturer


Elise M.

Elise M.asked

Amart Furniture Online Store

What is plush leather?

No answers

Dave C.

Dave C.asked

How do I remove a draw from the settler desk.

No answers

Lal

Lalasked

I would like to know why my click sofa which arrived at 8 am this morning was not unpacked and set up for me. When you rang to advise me about the delivery I distinctly made a point of making sure it would be set up for me and the A mart staff member assured me it would. When the delivery man arrived he told me that the procedure is to just drop and go.. I am NOT HAPPY at all. I will be ringing you at 9am when your stores open.

3 answers
Ian
Ian

I'd say the sales person gave you incorrect info - The salesman for the lounge I purchased last week was very clear it was only drop and go.
Apparently they used to do setup and packaging removal (quite some time ago) but the service was discontinued.
The delivery men are from a freight company, not Amart. They are only interested in getting in and out as fast as possible. The box was slightly bigger than my doorway, but they tried to force it through anyway - now I'm looking at a door repaint.

Lal
Lal

Yes you are right about that..and the outcome of your experience is to give you extra stress,work and more expense.

fred f
fred f

Lucky you got it in writing.


Amanda B.

Amanda B.asked

NSW, Ballina

Hi I have just picked up a rose bay double bed. When we put it together the slats won’t fit at the head. On measuring the rails at the head are 2 cm narrower then the rails are at the foot. Looks like the screw plates are wrongly positioned on the bed head. Any ideas? Thanks!

No answers

Em Franko

Em Frankoasked

hi i’m looking to buy curtains from amart and i’m having a look online but it doesn’t clarify if one curtain comes in a packet or 2?? can someone help me please

No answers

Deana Leotta

Deana Leottaasked

If my lounge was bought about 2 years ago n the stitching has come undone n now split will it be replaced or fixed? I think it was called the Montana chase

3 answers
george
george

you need to contact Amart furniture this is not their web site. this is a review forum ie reviewing products & services

fred f
fred f

Why ask a review site rather than ask Amart directly?

Deana Leotta
Deana Leotta

Oh sorry


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